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 DiGi iPhone Discussion Thread | V3, Rates/Booking/Buying Discussion ONLY

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gagak_84
post Sep 26 2010, 11:28 AM

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QUOTE(mhswong @ Sep 26 2010, 11:21 AM)
Anyone knows whether the accessory stall in Quill has the privacy screen protector? Tq
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privacy screen protector? i dont know thay type.. they are selling the clear type and anti fingerprint/Mat type
gagak_84
post Sep 27 2010, 12:46 AM

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QUOTE(keeting89 @ Sep 27 2010, 12:28 AM)
juz sign up for iphone4 i88 plan today..9pm..
yet, there is stil no services..
arh.. when will they activate my sim =(
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i signing MNP from celcom to DIGI.. until now they is no service.. call DC, they said celcom not yet released my number.. call CC, they said not yet received the application from DIGI.. WTF.. i register yesterday and until now you guys not received the application la, ni la tu la.. IC problem la.. .. shocking.gif

then i call back DIGI, they said CELCOM unlikely want to entertain me since i want to port out from them..

i call them almost ten time to clarify about this..
i call back CELCOM and lastly they said the department authorize for Port in/out is only working at Business hour.. rclxub.gif

I shout at the CC," U SHOULD TELL ME EARLIER.. U THINK IM A KID???" F**K u guys.. i want tomorrow morning you guys port out my number to DIGI..

then i letak my phone..

actually didnt mean to shout and maki them.. but they just give me a stupid excuse and suddenly cant port out right now.. mad.gif


At least i call them Free (both DG and CEL) whistling.gif ... if you call MAXIS SC, u will pay for it.. hidden cost provider... doh.gif
gagak_84
post Sep 27 2010, 10:59 AM

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QUOTE(cscheat @ Sep 27 2010, 10:26 AM)
go to Midvalley no need que smile.gif
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no need que but this one save RM100 lor drool.gif
gagak_84
post Sep 27 2010, 02:09 PM

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» Click to show Spoiler - click again to hide... «



QUOTE(yoko @ Sep 27 2010, 07:05 AM)
wah, then i probably having the same fate as you T_T also porting out from Celcom but until now no service
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My IP4 still not in service.. i call DG, celcom centre.. lastly i found out that DIGI forgot to key in my supplementary line along with me (PORT IN) , thats is y celcom reject my Port out application... doh.gif

im quite frustrated right now.. WTF happen to DCS.. they are not well trained when they want to key in my application.. mad.gif

This post has been edited by gagak_84: Sep 27 2010, 02:10 PM
gagak_84
post Sep 27 2010, 03:18 PM

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QUOTE(bingozero @ Sep 27 2010, 03:11 PM)
Digi helpline is free 0162211800 when you call from digi postpaid or prepaid.
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please make sure you ask digi to submit the form including your supplement, if not your application will be rejected..
gagak_84
post Sep 27 2010, 03:37 PM

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QUOTE(BegRedBarr @ Sep 27 2010, 03:33 PM)
Got my iP4 from the carnival on Sat 3.30pm (what a horrendously crappy service Digi!!!)

After I got the iPhone at the Quill Carnival, I insisted they explain how my mobile no. would be ported (mine was a very old prepaid blue bear -- no outstanding bills; mine even has extra credit in it!!) and they mentioned that they will key in my details MANUALLY...so something went wrong that it took 2 1/2 hours at Quill just to get my filled up PAPER forms (those who were in Quill would know the massive FUBAR that happened) -- did something happened to their system or what??

I gave them the benefit of the doubt; waited from Sat till today -- felt a disturbance in the Force... so I called helpline 016-221 1800 today 40 minutes ago... gave my name and IC no and they said NO SUCH RECORD EXIST. So bla bla ask me to call Celcom bla bla check port I told them I've asked this questions already at Quill, looks like you guys (Digi) didn't do your job right. Then he asked for my name and IC and the ID on the micro/mini SIM card and said it will be activated 24 hours. Then I realised, how do they know which plan I wanted to go with?

TL:DR: For those we went to Quill to MNP and buy iP4, call Digi NOW to check your status!
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same situation with me.. my case.. DIGI submit the application to celcom and celcom rejected.. DIGI forgot to submit my supplementary number along with me mad.gif

i register at Quill @ 25/9 4.30pm and already takes 3 days... vmad.gif
i call DIGI to make sure to put my name in 1st priority since this is DIGI MISTAKES.. stupid guy overthere key in wrong on my application.. stupid

DIGI always blame celcom but the mistake is from themselves doh.gif

This post has been edited by gagak_84: Sep 27 2010, 03:39 PM
gagak_84
post Sep 27 2010, 05:09 PM

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QUOTE(keeting89 @ Sep 27 2010, 04:44 PM)
congratz..
i call CS at 12.30pm.. until now no response yet..
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bro. when do you register.. i also call at 12pm.. DIGI resubmit my application again since my first application was key in wrongly.. cry.gif
i register at Quill last saturday.. until now no service.. vmad.gif
gagak_84
post Sep 27 2010, 10:40 PM

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QUOTE(BegRedBarr @ Sep 27 2010, 10:16 PM)
UPDATE: From my previous post at page 10, I called up Digi service centre again at 7ish PM, and asked the same questions to the customer service spokesperson and was given the same answers again: NO SUCH NUMBER or RECORD exists. I mentioned about purchasing the iPhone 4@Quill and she seemed to be keenly aware of the event.

Pressing further and refusing to "go to the nearest Dig centre" to do the MNP again, I asked a new set of question, "what happened to all the forms and credit card details I filled up at Quill?" which turned into a 3 minute waiting period and a somewhat vague answer were given: they have pooled all the MNP numbers in a list, and will be "keying" the list within 24 hours before my number (which was in the list) will be ported in.

So Quill iP4 buyers, again, don't wait; please call Digi if you number is not ported!!

EDIT: spelling
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you are right.. you need to follow up with your current provider just to make sure that DIGI submit the application to them.. i register at Quill in satuday and until now no service.. so FRUSTRATED!!! cry.gif
in my case, DIGI submit without bring my Supplementary number with the application and then CELCOM reject.. and today DIGI resubmit again the application.. i check again with CELCOM and they already received my application.. and CELCOM SC said that they will takes approximate 3 to 7 days to port out my number ..... why they takes so long!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! vmad.gif vmad.gif vmad.gif vmad.gif

if im not mistaken other user only takes 24 hrs to port out and port in, and why for my case it will takes 3 to 7 days!!!!!!!!!!!!!!!!! vmad.gif

This post has been edited by gagak_84: Sep 27 2010, 10:41 PM
gagak_84
post Sep 27 2010, 11:04 PM

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QUOTE(wiraone @ Sep 27 2010, 10:44 PM)
That is the standard answer, but they'll usually approve it overnight ..
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means? blink.gif
gagak_84
post Sep 28 2010, 09:39 AM

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my DIGI line already activated... =)
+ register at quil @ saturday
+ follow up, check with DIGI and CELCOM (Sunday)
+ Found out that DIGI staff wrongly key in my application (Monday)
+ DIGI resubmit my application including my suppliment (Monday @ 12 PM)
+ celcom received my application Monday @ (3PM)
+ I get my service in Tuesday @ 9AM..


gagak_84
post Sep 28 2010, 01:01 PM

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QUOTE(turion64 @ Sep 28 2010, 12:31 PM)
we're porting Mnp from different telco so take longer...restart won't help..
i agree maxis more effective althou its more expensive.
i think maxis more experience and customer oriented lor.
i was the first 30 customer on quill tat day. until now no sign of service on my ip4  yawn.gif
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already call digi service centre? and please do call your telco SC also.. just to make sure they receive the application from DIGI.. for my case DIGI key in my application wrongly vmad.gif .
after follow up with them, this morning my phone succesfully Port in to DIGI..

i register at Quill in satuday same with you.. i think the person who in charge to key in the application are soo stupid.. shakehead.gif

This post has been edited by gagak_84: Sep 28 2010, 01:46 PM
gagak_84
post Sep 28 2010, 01:51 PM

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QUOTE(keeting89 @ Sep 28 2010, 01:05 PM)
so, ur already been activated?
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yes already activated
gagak_84
post Sep 28 2010, 03:52 PM

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QUOTE(turion64 @ Sep 28 2010, 02:44 PM)
i think we're in the same boat  yawn.gif
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@ Turion64.. already call CS? sweat.gif
gagak_84
post Sep 28 2010, 05:00 PM

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QUOTE(turion64 @ Sep 28 2010, 04:14 PM)
i think we're in the same boat 
called Digi CS @ morning, was told Mnp form was resubmitted to maxis.
called Maxis CS @ 3pm, was told Mnp form has not been received.  rclxub.gif
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do u have sub line under ur main line? if yes, please ask digi to resubmit your application WITH your supplimentary
gagak_84
post Sep 28 2010, 05:07 PM

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QUOTE(dragonfly @ Sep 28 2010, 05:01 PM)
today wasting time looking for Digi iphone. (way back from onsite client visit)

Today = ss2 > Digital Mall > ss2 > Sunway pyramid > back Home

>>ss2,
waiting there around 11am, got around 10 people inside, the guard ask me to come back around 1.30 to get number. (damn guard, dunno speak english/bm summore!), comeback around 2.30-3pm that guard ask me to comeback tomorrow. full house inside the store. Dammit!

Digital mall digi store, traffic jam, pay parking = no stock!

sunway pyramid, traffic jam, pay parking = finish early today

have to look for it another day.... sigh!
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yes DIGI currently out of stock.. especially in PJ..
FYI, if im not mistaken there is no stock for MAXIS outside KL.. my friends so frustrated... good for me i am DIGI user thumbup.gif


Added on September 28, 2010, 5:09 pm
QUOTE(Caezer @ Sep 28 2010, 05:03 PM)
timesquare gt stock????anyone knows???i've tried pyramid ioi lesiure mall midvalley all no stockT.T
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DIGI currently out of stock? blink.gif blink.gif blink.gif
thats mean many people prefer DIGI instead of MAXIS biggrin.gif

good for me i register at Quill... u guys should try outside KL (near) brows.gif

This post has been edited by gagak_84: Sep 28 2010, 05:09 PM
gagak_84
post Sep 28 2010, 05:23 PM

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QUOTE(noob2002 @ Sep 28 2010, 05:09 PM)
midvalley n sunway pyramid under same dealer vvshop,means if mid vally no stock sunway oso no stock...


Added on September 28, 2010, 5:11 pm
maxis got more stock ready than digi..som1 told me maxis hav 14k units iphone4 in stock but digi only hav less than 7k units
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yap i read those thread too.. but there is no stock for MAXIS outside KL.. i dont know why... 14k stock but no stocks outside KL...maybe 14k is just a rumors.. Marketing strategy.. DIGI distributed all of their stocks @ ALL DC and SS.. notworthy.gif

This post has been edited by gagak_84: Sep 28 2010, 05:24 PM
gagak_84
post Sep 28 2010, 08:10 PM

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QUOTE(noob2002 @ Sep 28 2010, 05:30 PM)
yes,my gf work in maxis TTDI on sunday,got 1 girl drive all da way from ipoh but she was too late n go bec ipoh wif empty hand,14k stock but selling really fast,the garden lauching event ady sold more than 3k stock... thumbup.gif
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i dont think maxis have 14k stocks.. if at the garden they sale approximate 3k phones then where the other 11k?
brows.gif
gagak_84
post Sep 28 2010, 11:37 PM

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QUOTE(firestream @ Sep 28 2010, 11:23 PM)
Anyone can confirm ss2 have stock? Need to get one as gift la
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as a gift? you are very OVERPAID notworthy.gif
gagak_84
post Sep 28 2010, 11:39 PM

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QUOTE(turion64 @ Sep 28 2010, 10:45 PM)
no subline bro..im principal holder..how long does it take for line to activate after submission from digi ?
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should be less than 24 hrs.. doh.gif
please do make sure CELCOM received the application from DIGI.. if not, please do ask DIGI to resubmit it again. nod.gif
gagak_84
post Sep 28 2010, 11:41 PM

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QUOTE(kelvin_faye @ Sep 28 2010, 11:38 PM)
Digi CentreTaipan will be moving to Sunway Pyramid d.. So it is not available as two days ago i go busybody there.. All the shelves are almost gone, just can do simple payment..

Bout iPhone purchase, better go to nearest Digi Specialised Store in Sunway Pyramid.. It's near the Giant there..

icon_rolleyes.gif
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if im not mistaken. Sunway Pyramid already have DIGI specialize store right?
why Taipan DSS want to move to Sunway Pyramid rclxub.gif

This post has been edited by gagak_84: Sep 28 2010, 11:42 PM

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