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 DiGi iPhone Discussion Thread | V3, Rates/Booking/Buying Discussion ONLY

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ashleighhhh
post Oct 7 2010, 03:33 PM

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guys, is the maybank visa debit card usable to subscribe for digi iphone4 EPP?
ashleighhhh
post Oct 7 2010, 04:26 PM

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@ Loonie2 yes I would recommend it. I MNP to digi since Blackberry Smart Plan and have no regrets
ashleighhhh
post Oct 7 2010, 09:28 PM

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DIGI Centre in Klang still has stock. Just placed my reservation at DSS in Digital Mall today, they said they'll be replenishing by end of this week.

Question: Can I use my supplementary credit card to purchase the iphone4? main card holder is my dad =/
ashleighhhh
post Oct 7 2010, 10:00 PM

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@pong85 you going to place reservation? i spoke to at least 4 different CS ppl over dchat, twitter, digi helpline and most of them said end of this week, or early next week. if you intend to walk in and purchase, i think your chances are slim cos i'm sure the reservation list is quite long too. good luck!

@azsmartz i really dont know bro. get the miri centre's number and call them to see if they can help you arrange smth?
ashleighhhh
post Oct 12 2010, 06:17 PM

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they're having some website issues. their official twitter just announced.
ashleighhhh
post Oct 18 2010, 01:47 PM

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apparently there was a long Q at One U digi few days ago when they restock.

I havent gotten news from Digital Mall section 14, i placed my reservation there last week. anyone else tried digital mall? any idea if stock has arriveD?
ashleighhhh
post Oct 18 2010, 07:02 PM

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i reserved early last week. by then, some other places already didnt allow reservation. haha. i guess they eventually got smart. if i dont get my unit once i have my credit card, i will raise hell with them.

anyway, maybank islamic cc should be accepted right? any idea when digital mall will be restocking?
ashleighhhh
post Oct 19 2010, 02:10 PM

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any idea what's the status on DSS at digital mall? trying to get in touch with the manager who did my reservation last week and not getting any response =/
ashleighhhh
post Oct 19 2010, 02:25 PM

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@comawhite yeah Justin. you reserved from him too? have you gotten your unit yet?
ashleighhhh
post Oct 19 2010, 06:31 PM

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forums are for sharing. pls dont be selfish T.T anyway i plan to spam the shit out of @digi_telco on twitter just to annoy them hahahahahaha


Added on October 19, 2010, 7:08 pmMY POST TO DIGI ON TWITTER: @DiGi_Telco please dont make me spam you on twitter regarding ip4 stock delivery dates! you promised last week! vague info everywhere!

DIGI'S REPLY: We r replenishing next few days. Best to place ur name in the waiting list at the DiGi Centre.

STANDARD REPLY AGAIN. THAT'S WHAT THEY SAID WHEN I ASKED TWO WEEKS AGO. SIEN.

This post has been edited by ashleighhhh: Oct 19 2010, 07:08 PM
ashleighhhh
post Oct 20 2010, 11:48 AM

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DSS in Digital Mall still no stock. they also said restocking in next few days.
ashleighhhh
post Oct 20 2010, 05:12 PM

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digital mall has stock, just saw them giving away to people who have made prior reservations i think. those f***ers lansi as hell. i had a reservation and dropped by to ask on the status and they were rude as hell. they promised that i'll get my unit tomorrow. if i dont, i will f***ing raise hell.


Added on October 20, 2010, 5:13 pmoh yeah, dont bother trying if you dont have reservation.....


Added on October 20, 2010, 5:14 pmoh yeah, dont bother trying if you dont have reservation..... i think they will spit blood in your face.

This post has been edited by ashleighhhh: Oct 20 2010, 05:14 PM
ashleighhhh
post Oct 22 2010, 02:14 PM

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I got my unit yesterday from section 14 digital mall after reserving one unit last week. When I asked how many units they sell / restock per day, he said it depends on the customer, some customers have to let them wait long long haha. So my advice is if you go asking about iPhone, better be polite lol
ashleighhhh
post Oct 25 2010, 09:47 PM

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if you guys have been following this thread, you would know that i have been trying to get my iphone4 for some time. almost three weeks ago i placed a reservation for a 16gb unit at the DiGi Specialized Store in Digital Mall, Section 14 PJ. a week or so after that, they closed the reservation. anyway, let me share with you my story.

when I placed my reservation, the person at the counter was reasonably pleasant. no sour faces or anything, just a simple straightforward reservation. he even left me his number and told me i could text him if i had any questions. this fellow's name is Justin.

a week later, after hearing from various parties that the DiGi outlets have been restocked, I dropped by the DSS in Digital Mall to ask about my set's status. This time, there was a girl at the counter and it looked as if she had something stuck up her ass. otherwise she would have looked rather pleasant; bangable even. should be in her early 20s with short hair with a reasonably pleasant looking face.

anyway, she seemed to have a serious problem when i politely asked about my set's status and the estimated date of arrival. she put on the sourest face imaginable and started checking the stack of reservation forms for me. no issues there, at least she was helping me check.

there seemed to have some problem as she couldnt find my form, and she rudely asked me if i was doing MNP. I politely told her that i was switching plan from DiGi Smartplan for Blackberry. Ported in from Maxis when DiGi was having the promo for their BB Smartplan 58 a few months ago and i have become a loyal DiGi customer, after using Maxis all my life.

anyway, i recognized Justin sitting at the counter so i asked him about my set instead, since he was rather helpful the last time. I was met with a cold and tulan kinda response and he took out a different stack of reservation forms and went through them searching for my form.

eventually he found it and told me i could get my set the following day. I was very happy and thanked him with a smile. i returned the next day and got my iphone4, almost shivering with excitement. got all the procedures done and immediately swiped a 2 year commitment on my cc for the EPP offered by DiGi.

here's the best part:

while getting the paperwork done, i tried to strike up a conversation with Justin and asked him if he was selling a lot of iphone4s (lame small talk stuff) and I was taken aback by his response. he said something along the lines of:

"this iphone4, it really depends on customer one. have to see what type of customer. some customers, we will let them wait long long."

this made me think to myself, walaoeh, i never knew DSS would scheme against their customers like that. I was then wondering to myself if I was one of those customers whom he purposely made me wait long long. still on the iphone4 high, i immediately shrugged it off as speculation cos i was so happy to finally get my iphone4. you know, like an excited little boy who just got the newest and coolest toy in town.

my point is, this is a really horrible example of customer service. i really expected more from DiGi, especially with their social media team religiously responding to many customer's queries over twitter. you see, because of my unpleasant experience, I cant help but to speculate now, that maybe this Justin fella gave me a faulty unit? perhaps there's really no such thing as faulty set cos all the boxes come sealed and no one can temper with the set inside but hey, who knows? the DSS can do such things like scheming against difficult customers. you never know what else they might have been up to.

just wanna share my experience and see if anyone else can relate to this? sorry for spamming this super long post. i just ate full full, nothing to do.

This post has been edited by ashleighhhh: Oct 25 2010, 09:55 PM
ashleighhhh
post Oct 25 2010, 09:58 PM

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QUOTE(cookie860217 @ Oct 25 2010, 09:54 PM)
thanks fro sharing buy FYI, the left side of your phone is the mic, not a speaker, only the right side is d speaker..

common mistake with first time iPhone users smile.gif

regarding signal, really depends on ur area but Digi signal is inconsistent, just by being in d same spot for me my signal can drop from 3g to edge
*
Thanks for the reply. I just checked and found out that it is a mic instead of a speaker. have edited my post to save face ;P my point still stands tho....

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