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> Kangaroo Courier Service - Bad Courier Service, Think twice before use their service

blue6228
post Dec 11 2010, 10:01 AM

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For me, skynet better. No matter whr ur location is. They will deliver the package to u in less than 2 days. Kangaroo? more than 1 week. Last time called (wednesday), ermm. We didn't pass by ur place so I think we will send it on tuesday as we will pass by ur place that time. I called them up on the next wednesday as it never arrive on tuesday. I sound like very pissed off, the other staff said that my item still at KL & I said last week when I called u said the same thing & now the stuff still at kl? She said just a moment & she speaks to the other staff (in tamil which i dun understan..XD).
Then they send the package to me after that. Damn. 1 week!!!
blue6228
post Dec 11 2010, 11:17 AM

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QUOTE(Strawberry<3 @ Dec 11 2010, 10:16 AM)
oh man.... i feel scared le... 1st time using kangaroo now... and i have to worry if i will receive my parcel or not  sweat.gif  looks like call also no use... they won't care.. they will only do their job according to their convenience... -.-

damn, sender why use kangaroo~~~
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& sometimes I wonder? Courier service should deliver the parcel as soon as possible right? It's the 1st time I came across that the courier service will deliver the package at their own convenience. Well, try not to use kangaroo in the future tongue.gif
blue6228
post Dec 11 2010, 11:28 AM

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QUOTE(Strawberry<3 @ Dec 11 2010, 11:24 AM)
vmad.gif  I'm furious now.. I emailed them at 9am today. They replied me at 11am.. said they will deliver the parcel to me on Monday -.-

vmad.gif The parcel arrived at Penang since yesterday.. but They wait until Monday  vmad.gif

Disappointed with their service

Their motto is lied : FAST AND ACCURATE DELIVERY SERVICES!!! WE CARE about YOUR CARGO!!!

It should be : SLOWPOKE AND IRRESPONSIBLE DELIVERY SERVICES!!! WE DONT CARE EVEN YOU CALL!!
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Ya, understand how u feel now. I was furious as well that time but wat to do?
blue6228
post Dec 11 2010, 11:32 AM

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QUOTE(Strawberry<3 @ Dec 11 2010, 11:30 AM)
no more using kangaroo lo... Today donno they open till wat time.. I feel like go to take myself ...
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Haha, if u desperately need ur stuff now. Why not? lol
blue6228
post Dec 11 2010, 11:47 AM

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QUOTE(Strawberry<3 @ Dec 11 2010, 11:44 AM)
because i need to send items to my customers.. So I feel stress to let them wait and wait
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lol, then perhaps u should go happy.gif
blue6228
post Dec 12 2010, 08:10 AM

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QUOTE(Cyclonechuah @ Dec 11 2010, 11:49 PM)
i think it is heavily depends on the location where the courier service you use sent the item to you, in my area Taiping perak, courier service basically send me the item within around 48 hours.
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lol, I'm in Selama Perak & they take 1 week. Even though Selama is only 30 minutes away from Taiping. zzzzz
blue6228
post Dec 15 2010, 11:20 PM

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QUOTE(Strawberry<3 @ Dec 13 2010, 12:08 PM)
They promise to deliver my parcels today...

i hope they won't break their promises vmad.gif

I'm waiting!
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So did u parcel arrive?

 

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