QUOTE(chickybun @ Oct 9 2010, 05:03 PM)
Dear Alienware friends,
I'm from Sarawak. Got my m15x on day one and realized that the touchpad does not work..even after the synaptics installed. I uninstalled Synaptics and by right Windows 7 should have detected the touchpad hence automatically installed its own driver. But nth happened so CONFIRMED its the hardware problem for the touchpad.
The seller is a very nice person and said that he will fight for a new laptop to replace this. What I wanna ask is that HOW HIGH CHANCE it is to get a new one? Honestly, I will be really annoyed and sad if Alienware rejected this and replace with hardware parts instead of sending a new one.
Who would want their laptop to be tore apart, inspected and did smth inside on just Day 3 when u bought a expensive Alienware brand laptop...I'm really worried bout this
Dream on... If your car's sidemirror got knocked down, will they get a new car and replace the whole car for you?I'm from Sarawak. Got my m15x on day one and realized that the touchpad does not work..even after the synaptics installed. I uninstalled Synaptics and by right Windows 7 should have detected the touchpad hence automatically installed its own driver. But nth happened so CONFIRMED its the hardware problem for the touchpad.
The seller is a very nice person and said that he will fight for a new laptop to replace this. What I wanna ask is that HOW HIGH CHANCE it is to get a new one? Honestly, I will be really annoyed and sad if Alienware rejected this and replace with hardware parts instead of sending a new one.
Who would want their laptop to be tore apart, inspected and did smth inside on just Day 3 when u bought a expensive Alienware brand laptop...I'm really worried bout this
Oct 9 2010, 05:25 PM

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