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Unifi Official TM UniFi High Speed Broadbrand Thread V7, News: VIP20, free instalation till 31/12

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richard912
post Sep 21 2010, 08:49 AM

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This morning, my Unifail seems to have no service again. No internet, no IPTV, no VOIP
fenixtx
post Sep 21 2010, 09:14 AM

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QUOTE(fenixtx @ Sep 20 2010, 10:37 PM)
anyone from usj subang perdana courts 3 already install unifi at their unit?
how is the performance and stability?
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no one comment? hmm.gif
stan001
post Sep 21 2010, 09:14 AM

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QUOTE(stan001 @ Sep 21 2010, 01:56 AM)
Got my unifi VIP5 today... speed is pretty good.

Test download commonly shared torrent ( debian netinstall 150MB).. Was d/l at around 4Mbps constantly...

One thing I notice is that the BTU is very hot compared to the Wireless Router when I touch it ...

Is this normal ??

Thanks
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After less than ONE day of unifi... the router management page is NOT accessible and I could not browse the web from my web browser.. but I notice the torrent sharing is still working... the router must have ran out of new TCP sessions or free ports to serve new connection..

Restarted both the modem ( unifi is in condo in Mont Kiara, so I guess it is VDSL2) & router.. everything back to normal after that..

This d-link router really sux man!!!!

Now I know why everyone is changing this piece of crap....

This post has been edited by stan001: Sep 21 2010, 09:15 AM
yushin
post Sep 21 2010, 09:28 AM

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QUOTE(mytown @ Sep 21 2010, 07:42 AM)
Hi Yushin, where did you get your Asus RT-N16?
How much was it?
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Bought at compuzone digital mall PJ. RM390.
kaiser_falco
post Sep 21 2010, 09:46 AM

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QUOTE(Wan @ Sep 21 2010, 07:00 AM)
Mine was down since a week or so before Raya! Still waiting from someone on their side to call me up and come fix whatever problems I'm having. Called them up last week on Wednesday(already made a report before raya), and until now still nothing even though it's twice now I've seen the TM van in my area going out from it. Kinda frustrating but I'll wait a bit more and see how things go in the next few days.
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Well welcome to the club mate, today is the seventh day internet down,their installer drop by yesterday @ 4.00pm which i specifically instructed that to come after 5 which of course no one at home, i even ask him to wait and tell him will belanja him a bit and while rushing back home the guy call me and said he already on his way to go home as his work hour already finish.

my issue is the previous installer did not close the instalation properly which status is pending in their system which make it them cannot create any TT and hence could not log any report...

my phone called is more then 20 times already which most of the time i have to repeat the same old thing to diferent guy/department like an old bloody broken record...

wonder how much i can tahan if this is still going on, im also in the customer service dealing with mercedes benz center which make me wondering if by my company standard i be terminated or fired instantly for a bad service.
tommyfai
post Sep 21 2010, 09:49 AM

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QUOTE(stan001 @ Sep 21 2010, 09:14 AM)
After less than ONE day of unifi... the router management page is NOT accessible and I could not browse the web from my web browser.. but I notice the torrent sharing is still working... the router must have ran out of new TCP sessions or free ports to serve new connection..

Restarted both the modem ( unifi is in condo in Mont Kiara, so I guess it is VDSL2)  & router.. everything back to normal after that..

This d-link router really sux man!!!!

Now I know why everyone is changing this piece of crap....
*
i use for like a month.. normal usual.. ytd i use torrent and i get 2.1 mb down and 2 mb up..
bhchew1975
post Sep 21 2010, 09:50 AM

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I was in the same boat... Service was down from 7/9 and only restored on 14/9, changed my fiberhome modem... tongue.gif

Anyway, a complaint has been logged with the MCMC and subsequently forwarded to the 'good' ppl at Unifi... Shall see what the response is like...



QUOTE(kaiser_falco @ Sep 21 2010, 09:46 AM)
Well welcome to the club mate, today is the seventh day internet down,their installer drop by yesterday @ 4.00pm which i specifically instructed that to come after 5 which of course no one at home, i even ask him to wait and tell him will belanja him a bit and while rushing back home the guy call me and said he already on his way to go home as his work hour already finish.

my issue is the previous installer did not close the instalation properly which status is pending in their system which make it them cannot create any TT and hence could not log any report...

my phone called is more then 20 times already which most of the time i have to repeat the same old thing to diferent guy/department like an old bloody broken record...

wonder how much i can tahan if this is still going on, im also in the customer service dealing with mercedes benz center which make me wondering if by my company standard i be terminated or fired instantly for a bad service.
*
pinkeeywave
post Sep 21 2010, 10:13 AM

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QUOTE(alexjaya @ Sep 21 2010, 12:52 AM)
Which revision do you have?
Mine is C2
I have also done a D1 for a friend

Depends on the revision number, sometimes you need to edit the bin file with a hex editor so that the router will take the firmware.
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ok guys, i;ve try flashing it with DD-WRT C1 last night. but there are some settings that i can't seem to find. for example:::

the vlan tagging configurations in the network tab. I can't seem to find the value 'vlan2'. this means the port setting also i can't see vlan2. I went on and test it with the PPPoE settings but i can't get any internet.

then i flashed it with the DD-WRT rev D, then the router crashes again. so.... still uni-fail cry.gif cry.gif

bro alexjaya, u wre saying that i need to edit the bin file. how do i do that and what values to change?
icon_question.gif icon_question.gif icon_question.gif

mikeymic
post Sep 21 2010, 10:47 AM

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QUOTE(mikeymic @ Sep 21 2010, 01:26 AM)
damn.... i think my DIR-615 G1 router going to die soon.. no more wifi, internet connection now you see it now you don't & iptv same thing. Tried switch off router for 10 min then restart... got connection dee then after awhile watching gone... can see the internet connection blink very fast but no more iptv connection (no light on Lan4). Are this the sympton of the router problem??

Note: Just installed Unifi on 18/09/2010 that's 2 days ago...
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Anyone here knows of any symptom before the DIR-615 go kaput??
akerue
post Sep 21 2010, 11:25 AM

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I noticed the CallerID of the VOIP is working now.
sohlican
post Sep 21 2010, 01:01 PM

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QUOTE(akerue @ Sep 21 2010, 11:25 AM)
I noticed the CallerID of the VOIP is working now.
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Still Out of area for me.
richard912
post Sep 21 2010, 01:27 PM

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QUOTE(mikeymic @ Sep 21 2010, 10:47 AM)
Anyone here knows of any symptom before the DIR-615 go kaput??
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When my first unit died, the LAN port lights/indicators did not light up even though RJ45 was connected


Added on September 21, 2010, 1:31 pm
QUOTE(akerue @ Sep 21 2010, 11:25 AM)
I noticed the CallerID of the VOIP is working now.
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I just called home to check. Still "Out of Area" doh.gif

This post has been edited by richard912: Sep 21 2010, 01:31 PM
auronthas
post Sep 21 2010, 01:43 PM

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QUOTE(akerue @ Sep 21 2010, 11:25 AM)
I noticed the CallerID of the VOIP is working now.
*
Do you need to subscribe CallerID service ? I only see Private call when receiving call.
mikeymic
post Sep 21 2010, 01:45 PM

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QUOTE(richard912 @ Sep 21 2010, 01:27 PM)
When my first unit died, the LAN port lights/indicators did not light up even though RJ45 was connected



yeah.. mine also not lighted for the LAN port.. as for the LAN port 4 (IPTV) sometimes it's lighted then after awhile watching (less then 5 min) then gone liao...
akerue
post Sep 21 2010, 01:58 PM

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QUOTE(auronthas @ Sep 21 2010, 01:43 PM)
Do you need to subscribe CallerID service ? I only see Private call when receiving call.
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I did call to subscribe back in July, but it never got activated until last week.
mamakap
post Sep 21 2010, 02:43 PM

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QUOTE(akerue @ Sep 21 2010, 01:58 PM)
I did call to subscribe back in July, but it never got activated until last week.
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I called CS to fixed the Caller ID, now it work for my phone.

akerue
post Sep 21 2010, 03:01 PM

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QUOTE(yushin @ Sep 21 2010, 09:28 AM)
Bought at compuzone digital mall PJ. RM390.
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yushin, where did you get your hp Procurve 1700-8? If the Mikrotik RB250GS turns out useless for IPTV, I may want to buy a hp Procurve 1700-8.
yushin
post Sep 21 2010, 03:15 PM

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QUOTE(akerue @ Sep 21 2010, 03:01 PM)
yushin, where did you get your hp Procurve 1700-8? If the Mikrotik RB250GS turns out useless for IPTV, I may want to buy a hp Procurve 1700-8.
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I got it from Ingram Micro through my company account. How lag is your IPTV lag? Is it so bad until unwatcable?
My IPTV got a bit of jerking when I switch channel and occationally while watching. Not really big deal lor.

The IPTV lag between DIR-615 and RB250GS very noticable?
akerue
post Sep 21 2010, 03:22 PM

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QUOTE(yushin @ Sep 21 2010, 03:15 PM)
I got it from Ingram Micro through my company account. How lag is your IPTV lag? Is it so bad until unwatcable?
My IPTV got a bit of jerking when I switch channel and occationally while watching. Not really big deal lor.

The IPTV lag between DIR-615 and RB250GS very noticable?
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Unwatchable, the error message came out saying "Service is temporarily not available", after 2-3 times it just totally freeze. I will try again tonight to disable the Auto Negotiation and force Full Duplex, not sure it will help. But anyway, last night I couldn't get live TV through both DIR-615 and RB250GS, so there was already line problem. But DIR-615 can play VOD ok but not RB250GS. So, I am not sure if it is a line problem or hardware problem, or just a configuration problem. However, RB250GS only has 96KB RAM, is it too small and caused the buffering problem?

This post has been edited by akerue: Sep 21 2010, 03:24 PM
rizvanrp
post Sep 21 2010, 03:51 PM

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@akerue

I did the testing on my Fiberhome with the RB250GS before recommending it. I was torrenting at 2.5MB/s while streaming HD and VOD content on the IPTV STB without any jerking. It was actually smoother than using the DIR-615 when switching between channels. The RB250GS is perfectly capable of handling 1mbps/8mbps IPTV streams yawn.gif

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