Have you lodged a report? I got a similar problem with my upload speed last time and it was fixed.

Is a fixed IP so bad? Oh, you are downloading

I see screens of >5Mbps, and >20Mbps, you guys can get so much more speeds than the standard 5/10/20?

Sure, lodged a report as usual. This time it somehow fixed within a day. In fact, the person in charge called me not long after
I sent them a complain email.

hmmmm , i had a dropout problem too a while ago! after a power blackout in bsd area, no net connection for 3-4 days!
Only managed to get connected after i got some tmnut tech guys to do a reboot of my port! i paid them out of my own pocket!
Tmnut did not even bother to call me after my repeated attempts to get something done.
Malaysia " boleh" , but tmnut TAK boleh?

Buyer beware. TM said that they are supposed to come in a Unifi van with Unifi uniforms, not on motorcycles. You have the right to turn them away if they don't come in the official van with proper uniform. DO NOT SIGN ANYTHING!

Other fine print to consider:

First 15m of fiber optic cable is free. Extra charges thereafter, seemingly RM150.
If, after they come to your house and discuss the extra charges with you and you are not happy, there is a RM200 cancellation charge.

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Added on November 15, 2010, 11:58 amlooks like i'll be sticking with streamyx for now. the unifi contractors are just too unprofessional for my tastes.

This post has been edited by kl98: Nov 15 2010, 01:18 PM

first time hear tht...mostly thy wear unifi uniform n unifi van de..

when the unifi will available in Gombak??

This post has been edited by panda_putih: Nov 15 2010, 12:12 PM

anyone having problem wif their phone?

my sis complan that the phone can call in but cant call out

i am in subang jaya area

Hi,

I was informed as well that the fiber is only free for the first 15m.

wanna find out from sifu-sifu sekalian, where does the cable start from? from the Fiber Termination Box?

installed on august, cable total length from fiber distribution point to my room = ~100m. No extra charges.

The installation just done on 13/11/2010 for VIP5, so installation RM200 will be charge on the bill.
For VIP20 installation fee will be waived, I want to upgrade to VIP20 and waive the installation fee since the installation VIP5 just done on 2days ago. Called to the center and they told me it's not possible to waived the installation fee if upgrade from VIP5 to VIP20, I do understood but since the installation just done 2days ago and wondering is anyone done this before? Honestly they would earn more if I upgrade to VIP20 and if installation fee unable to be waive I'll not really want to upgrade and they would gain less profit.

Make another call again, they need to get approval from their manager/management and you need to insist them to check with their management side otherwise they'll keep telling it's not possible. I also requested for an email/proof regarding this if bill still being charge for the installation fee. Now thinking what to do with my upcoming VIP20

This post has been edited by Leon||: Nov 15 2010, 05:21 PM

i just noticed TM put a sign on the door today that says "SDF room" with TM logo at my apartment. previously they install something in the room. i guess maybe they're doing the testing right now.maybe in january the service is available. so slow.

cable charges and installation fees started on November 2010. They even charge RM 50 for each technician visit with effective from November 2010.

hey guys, today i saw this when i am on my way home. the picture i took below is just few blocks from my home. is this confirm that unifi available at my area already?



This post has been edited by PPZ: Nov 15 2010, 10:00 PM

Looks like upgraded power lines to me.

not unifi port?

IINM

DB (Distribution Box) is white color

not black... wit TM logo..

Definitely not a Telephone Pole lol.
It looks like Light Pole more

Extra power lines lah bro

10kW extra power

i make a phone call they tell me to check online for the coverage but it's kinda vague there...

can i know, The Peak (cheras, near Tmn LenSen) and Bandar Damai Perdana has coverage yet?