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Hardware Gigabyte GA-P35-DS3 BIOS erased by @BIOS utility

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TSikan_semilang
post Sep 4 2010, 01:39 AM, updated 16y ago

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beware of gigabyte's @BIOS utility for updating your bios from windows. i installed vista 32 with a raid 0 array on my new GA-P35-DS3R. everything went fine. i installed all the updates from windows update. things were looking good, except it was having trouble rebooting. shutdown and cold boot was fine, but rebooting caused it to hang while loading windows. i figured a bios update was in order. i installed @BIOS, used the autodownload feature, and chose the latest bios from the american server (version F11). it went to work, but after it erased the bios memory, it hung for maybe 10 minutes. finally, without any input from me, it appeared to attempt to roll back the changes. it was unsuccessful, and gave me an error which i don't recall exactly but something to the effect of "memory unwritable". unsure of what really happened, i decided to reboot and try to update the bios using qflash. upon reboot, the system turned on momentarily, then turned off. a second later, it tried to start again. this time it gave me two beeps (CMOS error) and it showed the boot block screen that said something like "searching hard drive for bios". this showed on the screen for maybe 2 seconds, then the system reboots again and repeats the cycle. according to gigabyte's website, this behavior indicates that both copies of the bios in the "dual bios" are corrupted, and the mobo is looking for a backup copy of the bios that may have been saved to a hidden partition on the hard drive. this didn't work for me, perhaps because of the raid 0 array. i tried inserting the mobo driver CD, a burnt CD with the bios file on it, a floppy with the bios on it, a USB flash drive with the bios on it, a different SATA hard drive with the bios on it, a different IDE drive with the bios on it, and various bootable floppies and CDs (tried holding down ctrl-home too). nothing worked. the bios is completely hosed, and there seems to be no way to fix it. you can't even replace the bios chips on these boards, because they're soldered on. this is extremely stupid. i contacted gigabyte support through their website yesterday, but have gotten no reply. from what i've read around the forums, i shouldn't expect to get one. i sent the board back to newegg today. hopefully they'll replace it. moral of the story: don't use @BIOS, and stay away from gigabyte if you're smarter than me...


http://www.tomshardware.com/forum/247502-3...ed-bios-utility

I have same problem like this but my motherboard is P35-DS3. Anybody know how to fix it?
johnkor
post Sep 4 2010, 01:55 AM

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i got a smilar problem with my asus P7P55D LE
TSikan_semilang
post Sep 4 2010, 02:05 AM

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QUOTE(johnkor @ Sep 4 2010, 01:55 AM)
i got a smilar problem with my asus P7P55D LE
*
Got solution? Mostly said just send to RMA....

Btw, if i send my mobo to RMA, isn't still available?

user posted image

SDS http://www.sds.com.my/

https://forum.lowyat.net/topic/650780/+0


Added on September 4, 2010, 2:18 amJust checked - warranty is 3 years so means my mobo can RMA... blush.gif

Saturday SDS will open?

This post has been edited by ikan_semilang: Sep 4 2010, 02:18 AM
sHawTY
post Sep 4 2010, 04:56 AM

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QUOTE(ikan_semilang @ Sep 4 2010, 02:05 AM)
Saturday SDS will open?
Nope.

PS: This is why I always said BIOS updating through Windows is very dangerous.

This post has been edited by sHawTY: Sep 4 2010, 04:58 AM
TSikan_semilang
post Sep 4 2010, 09:35 AM

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QUOTE(sHawTY @ Sep 4 2010, 04:56 AM)
Nope.

PS: This is why I always said BIOS updating through Windows is very dangerous.
*
Not sure either it's update via online or not. Btw. SDS is opened on Saturday until 1 PM. rclxm9.gif

Now i'm prepare want to going overthere. tongue.gif


Added on September 4, 2010, 11:45 amJust comeback from SDS and got exchange 1-1 even not a new motherboard but it's okay as long it's working. This mobo not available in market now. laugh.gif

This post has been edited by ikan_semilang: Sep 4 2010, 11:45 AM
johnkor
post Oct 18 2010, 12:00 PM

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How good is this man , I want to get exchange just like that but too bad i am a Asus user and i hate being a asus user.
SUSMatrix
post Oct 18 2010, 12:08 PM

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Gigabyte is good!!! Two weeks ago, i nearly toast my relative's motherboard while installing her PC...i was updating the BIOS and then for some reason, i accidently press the power switch on the PC and the PC rebooted....for a few seconds there, i thought it was goner...showing blank screen....after a few more seconds, it went into auto recover (possibly goes back to the backup BIOS) and everything is fine....Wheeewwww!!!!

Gigabyte's DUAL BIOS just saved me 1 month of RMA and kena screw from my relative!!!

 

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