I'm using the following online banking services:

- Citibank
- Maybank2u
- RHB Bank
- Hong Leong Bank

Maybank2u ranks first on my list, while RHB Bank ranks the lowest, with untidy interfaces, lots of unfixed errors, browser compatibility issues etc.

RHB is ok or not?

He did say that "RHB Bank ranks the lowest, with untidy interfaces, lots of unfixed errors, browser compatibility issues etc.
"

been using RHBBank for a while, i feel its interface is most 'bank-like' unlike mb2u everything-in-1 design. mozilla 1.5 user here & no browser compatibility, so far

good points abt RHB, response to customer messages very prompt, can setup scheduled monthly payment. never experienced any lag b4 on the site. never tried transferring to 3rd party yet, so no comment.

bad point is still using 6-digit PIN/password, although the lastest bankcard is an improvemnt in security.

RHB is slow la... and now introduce dotcom card very ma fan, need to key in the pin number...

slow until got 1 time i pay bill 2 times (cos i keep clicking 'conform' many times due to slow response)

Hey, I just noticed Citibank has upgraded their online banking login process. We now have to register a user Id, and now the password is alpha-numeric (must have at least 1 number and 1 alphabet).

Pretty secure.

The login method is quite similar to DiGi OCS on-screen numeric keypad.

got any idea how to turn off the upper case?

True ... they should try to mimick DiGi OCS. The numeric keypad is randomly placed.

haha, mb its best we do our online banking after working hours on our own pcs with our backs against the wall

y don't they jumble up the keys & position? its not like customers need to 'type' in qwerty format or anything? send ur post to citibank CS and wait for the reaction.

i'm quessing its case-insensitive!?
/

Then why they change it?

7. Why is my chosen Username rejected?

Your chosen Username would be rejected in one of the following cases:

i. Your Username has been chosen by another user, OR
ii. You have violated the rules of setting up the Username. Please ensure the following are adhered to:

Your Username cannot contain any character other than alphabets, numbers or the 3 designated special characters (. @ -)
Your Username cannot contain your credit card or ATM card number
Your Username must contain at least one alphabet
Your Username must contain at least one number
Your Username must be at least 6 characters long but not exceeding 50 characters
Your Username cannot contain 3 or more identical characters in a row (e.g. "aaa101", "user999", "abbb10")
Your Username cannot contain 3 or more consecutive sequential characters (e.g. "abc007", "user123", "xx789xx")

8. Why is my chosen Password rejected?

Your chosen Password would be rejected in one of the following cases:

i. Your new Password is the same as your old Password; OR
ii. You have violated the rules of setting up the Password. Please ensure the following are adhered to:

Your Password cannot contain any character other than alphabets, numbers or the designated special characters (- _ * & . : $ ! # / + =)
Your Password cannot begin or end with a space
Your Password cannot contain your credit card or ATM card number
Your Password cannot be the same as your Username
Your Password must contain at least one alphabet
Your Password must contain at least one number
Your Password must be at least 6 characters long but not exceeding 50 characters
Your Password cannot contain 3 or more identical characters in a row (e.g. "aaa101", "pwd999", "abbb10")
Your Password cannot contain 3 or more consecutive sequential characters (e.g. "abc007", "pwd123", "xx789xx") 

Meaning they won't suspend the login? I thought it's a common practice to suspend login if failed for 3 times.

haha, i think i'm ready for citibank

Username : CITIBANKXQK74WZG02J04V583P8347958F6MF5B6H85I01ODRA

Password : PASSWORD8758HDSL3OZ75N78HGZ7W7UC89LJ3U3X23142K4U84

/

Dunno where can ask , so i ask on here,
I have open an new company account on HLB last few years, but was closed edi near 2 years,coz my all helpful friend helping me to close the account

Im open the company account on the HLB, last time ( Pok Cek ) til my account closed, Dhen i still O the HLB RM11xx like that, can i know issit i go settled that all balance dhen can use back my HLB company account edi?

Ok..i use campur campur 1...lol
saya buka company cek account on the hong leong bank. lepas tu. cek aku terkeluar semua, because my bank no have money as i open a cek to my ( helpful ) friend, lepas tu dah tertutup, lagi pun utang the Hong leong bank RM11xx ..belum settled lagi ..sekarang saya nak tahu boleh ke aku buka balik my company account on hong leong bank?

Thanks for reply, I dah bincang same bank tu..it say cannot open back an new account on 1year, but now was 2 year edi.. so just want to ask issit need to settled that all balance i o 1st? Dhen only can open back a account?

Believe it or not I've spent one hour scratching my head thinking for a password. And most of the time I can't remember it when I log-in. It brings so many problems to the users 

I'm fine with most except the "cannot have more than 3 consecutive characters" rule. It's the funniest rule i've ever seen in public websites and I don't understand how it helps citibank become more secure.

hmm, i tot my impractical 50-char alphanumeric username & password were good enough to fit the rules

anyway, i dont hv citibank account, but an example of simple & effective password would be MONDAY911DECEMBER or MON9DAY11. i always use two common dictionary words and join/break them with numbers. using BM or even other dialect/slang words would be a good choice too.