@paipon, the Eaget M8 is a phased out model, if M9 and M7 we got stock can swap but M6 and M8 sorry to say we ha to send to Eaget to repair. we send to china with our own cost and ask them to send back with our own cost also.
first time we send the PCB to eaget, the PCB still same problem so we sent for 2nd time in last week. this month will send back to malaysia with our other shipment.tq

no comfirm date. if no delay should be this month.

sorry we no do trade in for old model of Eaget player.
electronics things hard to control, same like other computer parts like asus motherboard, MSI graphic card, you spend RM1k for a motherboard, but suddenly the motherboard breakdown and faulty, so we cannot blame that t politely even they are so busy with their work.he quality is bad or blah blah blah right? We can understand u wait 1 month for the replacement. We are still here to answer your complaint in phone yesterday for almost 15 minutes, and still keep politely to answer you even my officers all busy with their work

and i am here to answer and feedback to your problem. we are never skip away to responsible for the warranty within the 3 years as mention in first post. so once the warranty is ready my office will call you. thanks.

no have accessories since this is phasd out model 1-2 years ago.
for the problem can send to our shop to check. pls provide purchase receipt.thanks.