I got my new car this morning and called up Sean this afternoon. Immediately he got me an appointment slot in the evening . I went to the SS2 shop NOT as per appointment (some problem with new car - wasted some time at service center). The shop lady gave very detailed explanation on various ranges of available tints . I settled for a mid range tint. The car was done in 3hrs time as there was another car in queue. Spent my time there surfing the net (free WiFi provided and heaps of DVDs provided ) Overall, I'm very satisfied with the workmanship and services provided. A while after I had done the tinting, Sean called to follow up. Very good customer service