so far only me and jaycn, and ours is separate problems, i think its just unlucky....

yea you can take straight to asus service centre, all they need is the 15 digit S/N at the bottom of the laptop, no need any card or anything, i confirm with the guy, but he did ask me to bring along la....

i choose express and it takes 3 day, about 100 ++USD like dat...u can paid with credit card or paypal
but remind u that the paypal inside fund must is USD no RM, using RM the transaction will fail.

really so unlucky la...haizzz
u take to KL asus service centre? they know repair it?...any damages they will responsible on it? i really scare loh
i plan to sent to penang asus service centre?..ok right? wat the number u call?

no, i sending to a company that ASUS contracts, high point service centre. something like if they can't fix it then only then send to asus main hq.

damage, i think like that you claim warranty again lur.... if really damage beyond repair, i think they will have to give you a new laptop. because asus responsible for the laptop (not the data tho) once you send it to them for repair.

oic, u buy from the company or oso same like me USA reseller? the company u mention situated at?
then my situation is it just sent to service centre?

nono, i bought from gentech too, but asus contracts high point to handle the warranty service in JB

then i need take to asus royal club at penang. u call them and tell them the problem of laptop already? need bring anythings except laptop?.
Both of us really dam bad luck, i more worst than u, window oso cant start up><

yea u dam suay man, feel for you. yea just bring ur laptop, you might wanna call them to get verbal confirmation (i did that with high point)

anyone knows when asus G53sw releasing?

wow that is really bad huh, just after few days of receiving then got problem already
i feel sorry for you

pewufod..is ok ><
may i know those member who buy from xoticpc got the receipt?....
i look like dont have the receipt

U buy from xoticPC ka?

ya

you should get an invoice printed out... that's the receipt

jaycn67 sorry to hear about ur laptop man..it might be a lemon from Asus itself..but i honestly think it might have been baling2 during shipment that caused that..my 2cents..for ya information..i picked up my g53jw due to very slow service from poslaju..at the poslaju..i was shocked to see my notebook box like a punch bag already..i was being sarcastic by telling them during the pick up ' mcm punch bag parcel saya'..they went silent..

fortunately..until now it works flawlessly and luckily gentechpc triple boxed the notebook..now all you can do is by sending the laptop to any authorized asus service center near you..but i doubt its gonna be a fast process as g53jw not even available here..so theres no spare part..but better ask them thoroughly about the process..i heard they require receipt for RMA..u shud contact xoticpc then..

ya, im oso think that, it cause the harddisk unstable and crash.><
haha, but my box still in ok mode.
today, i just call asus pick up and return service ady, they are very kind on helping me and will be 2mrw 11am come to my house to pick up my laptop, but i haven got the receipt from xoticpc, so i think today midnite i will contact them to send me a soft copy to me. i think spare part do not have big problem on it, because just harddisk got problem only.
But im got litter scare of the techniqian><.....hope my laptop still in top condition after RMA.

wah... you so lucky got pick up service in your area

dunno oh, they say they will arrange for me....

jaycn67, sorry to heard what happen to your laptop.

This should not have happened.

o mai, just paid for the delivery at comgateway. I cant be waiting to receive a problematic laptop after paying all the money rite =/

Hope this problem wont happen on G-series laptop again><