I just got this phone for my mom.

I think i have a problem.
It doesnt seem to be charging via USB. Any ideas?

yeap. restarted the phone a couple of times and now it is charging via usb fine. But theres some other problems...

I cant seem to access the photo album or video.
The camera will work once, but after exiting the camera and then going back in again, there was just a black screen.

Im getting a replacement tomorrow anyways...so hopefully the replacement is okay.

got my replacement today and glad to report it works like a charm.

Anyways...anybody has any insight to whether the phone supports which format of vids? I checked the site and it said that almost all especially .avi files are supported but a lot of them dont seem to work on the phone.