Here is the conversation between me (M) and the CSR ©
C: Hi, im from (I forgot name of company). Regarding your Maybank Petronas Visa Application, we would like to OFFER you insurance coverage for 1 year worth RM200k. Yearly fee is RM300. But like it or not WE WOULD FORCE IMPOSE the RM300 fee on you. You can pay by instalment of RM10 per month. But the RM300 must be imposed for 1st year. 2nd year you can choose to cancel the policy.
M: What? But I haven't take my Card yet from the bank nor activate it. How can ?
C: (Starts to get rude). Why didn't you say earler! Ok, so WHAT OTHER CARDS YOU HAVE Sir?
M: No other cards.
C: So when are you planning of taking your credit card? If not, I will call you over and over again.
M: I don't know. I haven't got any time yet.
C: Ok, thank you.
Now, these kind of hidden things that make me wanna cancel it before i even swipe it. Is such policy exist and do they have the right to force you to take it ?
And, why do she ask me if I have another card if the offer is exclusively for the Maybank Visa Petronas application?
I'm getting kinda skeptical. She dun have the CSR attitude, rude that makes me wonder the genuinity. Summore phone is Private Number....
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Update: Just remembered: That is not the card I applied for
This post has been edited by CyberianHusky: Oct 1 2010, 09:32 AM
Sep 30 2010, 03:42 PM
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