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chemistry
post Oct 12 2010, 11:57 PM

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QUOTE(stacko @ Oct 12 2010, 11:51 PM)
Thanks for the confirmation, as I am now able to detect where Titanium failed to give 5% rebates - it was the Shell petrol station at NKVE just before the Damansara toll interchange and not TMOnline. Discounting the RM73.73 petrol from Shell NKVE, I have managed to arrive at RM60.05 5% rebates from the total of RM1201 spent rounded up.
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That was weird. Why the Shell trxn was not given 5% cashback? hmm.gif
stacko
post Oct 12 2010, 11:58 PM

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It was for petrol. I am also scratching my head as the transaction description "SHELL-KOP.PEKERJA SHEL BKT DAMANSARA MYS".
chemistry
post Oct 13 2010, 12:00 AM

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QUOTE(stacko @ Oct 12 2010, 11:58 PM)
It was for petrol. I am also scratching my head as the transaction description "SHELL-KOP.PEKERJA SHEL BKT DAMANSARA MYS".
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Was it that the Shell trxn is posted in the statement but not given 5% cashback?

OR

that is actually unbilled trxn, which will be reflected in next month's statement?

This post has been edited by chemistry: Oct 13 2010, 12:02 AM
stacko
post Oct 13 2010, 12:05 AM

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QUOTE(chemistry @ Oct 13 2010, 12:00 AM)
Was it that the Shell trxn is posted in the statement but not given 5% cashback?
OR
that is actually unbilled trxn, which will be reflected in next month's statement?
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Transaction on 28 Sep 2010, already billed in 11 Oct 2010 statement viewed online.
chemistry
post Oct 13 2010, 12:11 AM

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QUOTE(stacko @ Oct 13 2010, 12:05 AM)
Transaction on 28 Sep 2010, already billed in 11 Oct 2010 statement viewed online.
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I see..
Please do not hesitate to seek clarification from the bank.
You may dispute at CALLCENTRE@OCBC.COM
Please be informed that you will receive an auto response email from OCBC saying that the email address is not available for correspondence. In fact, OCBC can view your email and will look into your inquiry/feedback. They are also aware that their customer feedback system still needs improvement and they are working hard to make it better.

This post has been edited by chemistry: Oct 13 2010, 12:12 AM
SUSrockefeller
post Oct 13 2010, 12:17 AM

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i'm curious why would standard chartered ruin the exclusivity of world mastercard by imposing a relatively low requirement for it as compared to cimb / da / mbf's RM 200k per annum income or maybank's RM 240k per annum income.
Shinichi
post Oct 13 2010, 12:19 AM

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Hi all, I swiped around 3.3k last month, but from my latest statement, I get 5% rebate = RM31, while 1% rebate = RM20.
I'm sure one of my transaction at 2.5k is 1% only, but I only get RM20 only? Need to call CS and clarify the details?
ronnie
post Oct 13 2010, 12:20 AM

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QUOTE(Shinichi @ Oct 13 2010, 12:19 AM)
Hi all, I swiped around 3.3k last month, but from my latest statement, I get 5% rebate = RM31, while 1% rebate = RM20.
I'm sure one of my transaction at 2.5k is 1% only, but I only get RM20 only? Need to call CS and clarify the details?
*
OCBC's 1% Cash Rebate is capped at RM20 (from Sep to Dec 2010)
Shinichi
post Oct 13 2010, 12:26 AM

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QUOTE(ronnie @ Oct 13 2010, 12:20 AM)
OCBC's 1% Cash Rebate is capped at RM20 (from Sep to Dec 2010)
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Thanks Ronnie. Just recheck again and able to match my actual rebates with my calculated rebates...

I'm happy, at least my first month's rebate is able to offset GST...
chemistry
post Oct 13 2010, 12:27 AM

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QUOTE(Shinichi @ Oct 13 2010, 12:19 AM)
Hi all, I swiped around 3.3k last month, but from my latest statement, I get 5% rebate = RM31, while 1% rebate = RM20.
I'm sure one of my transaction at 2.5k is 1% only, but I only get RM20 only? Need to call CS and clarify the details?
*
Please read the TnC and FAQ thoroughly.
Attached File  OCBC_Titanium___Rebates_T_C.pdf ( 40.57k ) Number of downloads: 30

Attached File  OCBC_Titanium___Rebates_FAQ.pdf ( 38.13k ) Number of downloads: 21

Shinichi
post Oct 13 2010, 12:48 AM

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QUOTE(chemistry @ Oct 13 2010, 12:27 AM)
Please read the TnC and FAQ thoroughly.
Attached File  OCBC_Titanium___Rebates_T_C.pdf ( 40.57k ) Number of downloads: 30

Attached File  OCBC_Titanium___Rebates_FAQ.pdf ( 38.13k ) Number of downloads: 21

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Thanks bro. Hope my upcoming spending in Singapore can get 5% rebates too, at least after conversion + admin charge I feel should be cheaper then other cards...
siutimtim
post Oct 13 2010, 12:54 AM

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QUOTE(rockefeller @ Oct 13 2010, 12:17 AM)
i'm curious why would standard chartered ruin the exclusivity of world mastercard by imposing a relatively low requirement for it as compared to cimb / da / mbf's RM 200k per annum income or maybank's RM 240k per annum income.
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that is normal la,,, last time stanchart also one of the lowest requirement to get their plat card lo when no world card yet.. haha you go to shopping center and most of the promoter also dunno what is world card.. they think is normal card only le... lower class than gold.. haha
SUSrockefeller
post Oct 13 2010, 12:58 AM

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QUOTE(siutimtim @ Oct 13 2010, 12:54 AM)
that is normal la,,, last time stanchart also one of the lowest requirement to get their plat card lo when no world card yet.. haha you go to shopping center and most of the promoter also dunno what is world card.. they think is normal card only le... lower class than gold.. haha
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hahaha exactly!
tgeoklin
post Oct 13 2010, 08:13 AM

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QUOTE(rockefeller @ Oct 13 2010, 12:17 AM)
i'm curious why would standard chartered ruin the exclusivity of world mastercard by imposing a relatively low requirement for it as compared to cimb / da / mbf's RM 200k per annum income or maybank's RM 240k per annum income.
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Actually its still pretty exclusive ie. akin to the HSBC Premier, albeit not as up market. If you check the terms carefully, there is a need to maintain at least RM75K in deposits in their M a/c, failing in which an RM50 monthly charge will be levied. Do note that the card is not listed for casual application but symbolises their Preferred Banking offerings ie. package deal. Comparatively, it aren't too bad either as their branch service does put CIMB to shame tongue.gif


Added on October 13, 2010, 8:16 am
QUOTE(siutimtim @ Oct 13 2010, 12:54 AM)
....... haha you go to shopping center and most of the promoter also dunno what is world card.. they think is normal card only le... lower class than gold.. haha
*
Well, that's ignorant sales people for you. Not much we can do about that sad.gif

This post has been edited by tgeoklin: Oct 13 2010, 08:23 AM
lara_
post Oct 13 2010, 09:29 AM

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Just check my online OCBC statement. Never expected Carrefour not entitle 5% rebate rclxub.gif .
Below is the breakdown for sharing.

1% Carrefour Tropicana
1% Klinik
1% Insurance
5% Giant Kelana Jaya
5% Petrol (BHP)
5% Pizza Hut
5% Secret Recipe
5% TMOnline
5% TNB Pay through counter
5% TNB Pay through OCBC online

ronnie
post Oct 13 2010, 09:49 AM

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QUOTE(lara_ @ Oct 13 2010, 09:29 AM)
Just check my online OCBC statement. Never expected Carrefour not entitle 5% rebate  rclxub.gif .
Below is the breakdown for sharing.

1% Carrefour Tropicana
1% Klinik
1% Insurance
5% Giant Kelana Jaya
5% Petrol (BHP)
5% Pizza Hut
5% Secret Recipe
5% TMOnline
5% TNB Pay through counter
5% TNB Pay through OCBC online
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shocking.gif shocking.gif for the Carrefour Tropicana ... I did a few large transacations in Carrefour last month but different location. Need to re-verify.
lara_
post Oct 13 2010, 10:23 AM

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QUOTE(ronnie @ Oct 13 2010, 09:49 AM)
shocking.gif  shocking.gif for the Carrefour Tropicana ... I did a few large transacations in Carrefour last month but different location. Need to re-verify.
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Ya, maybe you can confirm my finding. I try to mix and match all my transactions and Carrefour the main suspect tongue.gif .
gerrardling
post Oct 13 2010, 10:41 AM

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i was entitled for 5% rebate for carrefour shopping in month of aug
ronnie
post Oct 13 2010, 10:44 AM

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QUOTE(lara_ @ Oct 13 2010, 10:23 AM)
Ya, maybe you can confirm my finding. I try to mix and match all my transactions and Carrefour the main suspect tongue.gif .
*
Make sure you calculate correctly... just use the nearest RM to calculate the rebate.
i.e. Spend RM150.95 --> RM150 * 5%
i.e. Spend RM150.05 --> RM150 * 5%
king_kenny
post Oct 13 2010, 11:04 AM

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This is the 2nd time I receive calls from someone claiming from VISA&MASTERCARD, saying i am entitle for a RM100k insurance premium.

I do not know, whats their motive, but i just play along,
when they ask me :

1) Conlady : Are you Mr XXXX.
ME : Yes I am.

2) Conlady : we are from Mastercard & Visa Card Company,,you are entitle for 100k premium insurance,,bla bla bla bla...Do you own Master or Visa Credit Card
Me : You should know better, U said U are from Master & Visa Card.

3). Conlady : From which bank is your card, sir?
Me : You should know better, U said U are from Master & Visa Card.

4) Conlady : Err,,Err,,I will call you back, sir.TQ
Me : LOL

I'm eagerly awaiting for their 3rd call, asking the same stupid questions.

BTW, Mastercard & Visa are 2 different company. Don't be fooled by them, I do not know what is their motive by the way, & how the got my number.

This post has been edited by king_kenny: Oct 13 2010, 11:05 AM

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