Credit Card v11
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 Oct 13 2010, 12:00 AM
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#181
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan  
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QUOTE(stacko @ Oct 12 2010, 11:58 PM) It was for petrol. I am also scratching my head as the transaction description "SHELL-KOP.PEKERJA SHEL BKT DAMANSARA MYS". Was it that the Shell trxn is posted in the statement but not given 5% cashback? OR that is actually unbilled trxn, which will be reflected in next month's statement? This post has been edited by chemistry: Oct 13 2010, 12:02 AM |
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Oct 13 2010, 12:11 AM
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#182
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(stacko @ Oct 13 2010, 12:05 AM) Transaction on 28 Sep 2010, already billed in 11 Oct 2010 statement viewed online. I see..Please do not hesitate to seek clarification from the bank. You may dispute at CALLCENTRE@OCBC.COM Please be informed that you will receive an auto response email from OCBC saying that the email address is not available for correspondence. In fact, OCBC can view your email and will look into your inquiry/feedback. They are also aware that their customer feedback system still needs improvement and they are working hard to make it better. This post has been edited by chemistry: Oct 13 2010, 12:12 AM |
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Oct 13 2010, 12:27 AM
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#183
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Senior Member
3,065 posts Joined: Mar 2009 From: N.Sembilan
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QUOTE(Shinichi @ Oct 13 2010, 12:19 AM) Hi all, I swiped around 3.3k last month, but from my latest statement, I get 5% rebate = RM31, while 1% rebate = RM20. Please read the TnC and FAQ thoroughly.I'm sure one of my transaction at 2.5k is 1% only, but I only get RM20 only? Need to call CS and clarify the details? 
OCBC_Titanium___Rebates_T_C.pdf ( 40.57k )
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OCBC_Titanium___Rebates_FAQ.pdf ( 38.13k )
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