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Wireless Broadband Celcom Broadband v8, The raves and rants continues here..

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MIVECburuk
post Sep 4 2010, 08:41 AM

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QUOTE(de4thscythell @ Sep 4 2010, 12:26 AM)
Just go there and tell them that you wanna change billing method... kinda..  sweat.gif I didn't change mine yet, so, really dunno  sweat.gif
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ok, I'll try & ask them, thanks. smile.gif
de4thscythell
post Sep 4 2010, 02:32 PM

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QUOTE(MIVECburuk @ Sep 4 2010, 08:41 AM)
ok, I'll try & ask them, thanks. smile.gif
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No prob. Do share with us the procedure to change the billing method later on ya biggrin.gif
rhoyo
post Sep 4 2010, 02:54 PM

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QUOTE(MIVECburuk @ Sep 4 2010, 08:41 AM)
ok, I'll try & ask them, thanks. smile.gif
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if u wanna go . go to the damai one . tapi parking susah la bro

man yesterday dah capped dah broadband sia . sekarang pakai streamyx pun lembab .. oh sia rindu kepada fiber optic office laugh.gif
MIVECburuk
post Sep 4 2010, 07:24 PM

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QUOTE(rhoyo @ Sep 4 2010, 02:54 PM)
if u wanna go . go to the damai one . tapi parking susah la bro 

man yesterday dah capped dah broadband sia . sekarang pakai streamyx pun lembab .. oh sia rindu kepada fiber optic office laugh.gif
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hahaha..sya org labuan la bro
od3n
post Sep 4 2010, 07:46 PM

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frequent disconnected, yet hard to connect. connected, but cant surf. celcom please upgrade your services.


Added on September 4, 2010, 7:49 pm
QUOTE(de4thscythell @ Sep 4 2010, 02:32 PM)
No prob. Do share with us the procedure to change the billing method later on ya  biggrin.gif
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i called them. they said only can change at celcom center. another trick so people lazy tp gp there and terminate the bill charge. celcom.. celcom


This post has been edited by od3n: Sep 4 2010, 07:49 PM
GameSky
post Sep 4 2010, 08:50 PM

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they should let users choose via OCS, not hassle customers...
speed today is not really stable...fast...then slow...then disconnected, then repeat the same thing...

ironically ...full bar signal strength so definitely not coverage issues...
xkaix
post Sep 5 2010, 12:00 AM

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hey,i want to ask a question,im a subscriber for 68 plan.i started to subscribe it during last july.now i heard the volume quota has been downgraded to 3gb.is it applied to me as well or just to new subscriber?
de4thscythell
post Sep 5 2010, 12:32 AM

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QUOTE(xkaix @ Sep 5 2010, 12:00 AM)
hey,i want to ask a question,im a subscriber for 68 plan.i started to subscribe it during last july.now i heard the volume quota has been downgraded to 3gb.is it applied to me as well or just to new subscriber?
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Not sure about that. Perhaps you can check at Celcom OCS website: http://www.celcom.com.my/onlinecustomerservice/

Create an account there, then you can check your account info, bills, etc smile.gif
nenemeia
post Sep 5 2010, 04:34 AM

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Regarding the OCS, I have an account there but with my old Celcom BB number. How do I change the number?
de4thscythell
post Sep 5 2010, 06:09 AM

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QUOTE(nenemeia @ Sep 5 2010, 04:34 AM)
Regarding the OCS, I have an account there but with my old Celcom BB number. How do I change the number?
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Not really sure how to do that or whether it is possible to do that; CHANGE the number hmm.gif
But we can add NEW number to the existing account;
go to
Profile > Manage Profile > Add new number . But, Transaction Authorisation Code (TAC) is required to perform these changes. smile.gif

This post has been edited by de4thscythell: Sep 5 2010, 06:10 AM
nenemeia
post Sep 5 2010, 09:40 AM

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Hmmmm, I tried that but first it said the IC was wrong. Then another time I tried it again, it said the number is not valid to be managed.

@___@
de4thscythell
post Sep 5 2010, 01:26 PM

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QUOTE(nenemeia @ Sep 5 2010, 09:40 AM)
Hmmmm, I tried that but first it said the IC was wrong. Then another time I tried it again, it said the number is not valid to be managed.

@___@
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Emm.. Perhaps i'm wrong here. Maybe that is for the Celcom Postpaid 5-in1 Plan. <- That's why can add new number unsure.gif
fat16
post Sep 5 2010, 01:36 PM

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D68 old user trottled speed 128kbps or 64kbps ?

This post has been edited by fat16: Sep 5 2010, 01:37 PM
de4thscythell
post Sep 5 2010, 01:45 PM

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QUOTE(fat16 @ Sep 5 2010, 01:36 PM)
D68 old user trottled speed 128kbps or 64kbps ?
*
64
xkaix
post Sep 5 2010, 02:48 PM

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i'm confused here,i wanted to check my volume used but as you can see,it states that i have used 3.48 gb for the 13th August - 13th September but it is yet to be 13th August,today is just 5th August,so can someone kindly solve this confusion of mine?thank you!

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justamember
post Sep 5 2010, 02:57 PM

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QUOTE(xkaix @ Sep 5 2010, 02:48 PM)
i'm confused here,i wanted to check my volume used but as you can see,it states that i have used 3.48 gb for the 13th August - 13th September but it is yet to be 13th August,today is just 5th August,so can someone kindly solve this confusion of mine?thank you!

user posted image
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Today is 5th september and you have used 3.48GB. This means that you still have 1.52GB from today until 13th september before your speed gets throttled.


Added on September 5, 2010, 2:59 pmOne question guys, how do i check my number? Need it for OCS registration.

This post has been edited by justamember: Sep 5 2010, 02:59 PM
de4thscythell
post Sep 5 2010, 03:39 PM

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QUOTE(justamember @ Sep 5 2010, 02:57 PM)
Today is 5th september and you have used 3.48GB. This means that you still have 1.52GB from today until 13th september before your speed gets throttled.


Added on September 5, 2010, 2:59 pmOne question guys, how do i check my number? Need it for OCS registration.
*
Can call careline ask


Added on September 5, 2010, 3:41 pmor check your printed bill... if you got it

This post has been edited by de4thscythell: Sep 5 2010, 03:41 PM
GameSky
post Sep 5 2010, 03:55 PM

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wth...why my bill suddenly going up to rm72..............
it doesn't mention anything about where the extra rm4 came from...
user posted image

vmad.gif vmad.gif vmad.gif vmad.gif vmad.gif vmad.gif
d68 user here...

No mention about the paper bill, no mentioning about other charges...just suddenly EXTRA RM4??? WTF LA SIALCOM

This post has been edited by GameSky: Sep 5 2010, 04:04 PM
de4thscythell
post Sep 5 2010, 04:07 PM

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QUOTE(GameSky @ Sep 5 2010, 03:55 PM)
wth...why my bill suddenly going up to rm72..............
it doesn't mention anything about where the extra rm4 came from...

vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif  vmad.gif
d68 user here...
*
They did mention about the charge for the printed bill in your printed bill before nod.gif

My monthly bill now:

Package Value = RM68
Printed Bill for C-Broadband-Prorate = RM1.74
Printed Bill for C-Broadband = RM2
----
Total = RM71.74I
GameSky
post Sep 5 2010, 04:28 PM

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Mine doesn't even state any about "printed bill for..." those thing :s

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