Hey guys, MAXIS is such a bloodsucker. i'm on the values 50 talk plan and the 1.5Gb data for rm 78 (rm68 after rm10) rebate. yday i checked thru *100# of my usage was rm 45.65. (my billing date is 20th every month ). this morning i woke up to find my line barred. apparently my usage is now RM154++ eventhough i did not exceed usage of data plan (3G watchdog shows my usage at 100mb only!!). maxis cust service says its due to "you dunno which telco you're calling to. tat's y u exceed". just wanna share a word of caution. beware of the big M company..

M thinking of getting Galaxy S via Maxis package. Should I reconsider? It seems Maxis is not a good Telco. Any sifu here can advice. What about Digi? is it better in terms of service and coverage?

I'm very sure i did not exceed as i'm a light user (use for surf net and updates), i turn off auto sync for background apps, enable only 2G instead of 3G. That's y i am so upset that maxis still manage to find a way to overcharge me. my first month bill was normal. but this bill is such a shocker. Any sifu can advise? maxis customer service is soooo bad everybody telling different story.
how to switch to digi as i'm bound to this vampire for another 11 months ? Sifus please help..

You got your bill dy?

that already narrows down your possibilities. if you got barred today, that can only mean certain activities that happen between 10pm last nite and this morning. should be easy for you to recall and fight them. btw, can you view your call/sms/mms/data details on the maxis website like we can on Digi?

anyway it's all crap that maxis is serving to it's customers. they can always throttle/send reminders etc once your usage exceed or nears your limits. but they won't, they will happily let you incur as much as you like (while you are happily watching youtube or something)

don't tell me such an advance tech company has trouble implementing such software, but they won't do it coz they can get away with charging more from their customers' "mistakes". well technically you can't win becoz it's all in black and white. you did exceed your limits after all. but what they are doing, while legally right is morally wrong. that's why i won't support companies like this.

i only bought the sgs from them becoz i needed a phone badly at that time and sgs was attractive. but i cancel the contract almost immediately and paid off the bloodsucker. in fact, ended up paying less than rrp and got proper warranty, and got out of the big M's chains ....mlm to M......LOL

Kepada pelanggan maxis, berhati-hati penggunaan data untuk bulan pertama jika tarikh bil dengan tarikh line diaktifkan tidak sama.  Penggunaan data tidak dikira untuk sebulan tetapi mengikut hari.  Contohnya jika melanggan pakej 500 MB, sehari hanya boleh menggunakan 10 MB sahaja.  Jika pakej 1.5 G, sehari hanya boleh menggunakan 50 MB.  Jika lebih daripada itu untuk sehari, maka akan dikenakan 10KB=10 sen.  Itu yang terjadi kepada saya walaupun saya mengaktifkan line pada 12 hb julai tetapi tarikh bil ialah pada 10 hb.  Saya telah dikenakan bayaran tambahan untuk data sebanyak RM67.00 bagi penggunaan yang lebih selain RM78 bagi pakej bundle sedia ada. Sedangkan dari 12 julai hingga 10 ogos saya hanya menggunakan 484MB.  Ini merupakan satu ketidakadilan kepada pelanggan kerana perkara ini tidak diberitahu semasa mendaftar.  perkara ini hanya berlaku untuk bulan pertama sahaja kerana selepas bulan kedua, penggunaan akan dikira untuk sebulan. Maaf menggunakan Bahasa Melayu

My case is exactly the same as yours except that my billing date is on the 14th.  I'm with Maxis on Value 50 and 500MB data plan.  My credit limit is only RM100 as I'm a port-in new customer.  On the 13th this month, just before I went to bed at around 11pm the 3G watchdog showed that my data usage was around 280MB.  BTW I'm always very cautious about my data usage knowing that M is the bloodsucker should I exceed my plan's limit.  However my line was barred when I woke up in the morning on the 14th.  Upon checking with bloodsucker M, I discovered that my unbilled amount was RM395!  Further investigation showed that my data usage exceeded 500MB by 50MB plus.  How on earth could my data usage surge to almost 100% of what I've been using for the past one month in just one freaking night?  So the rest is history.  I have no choice but to pay the bloodsucker as I need to use the phone.  But I have made up my mind that upon expiration of my 1-year contract, I'll definitely swicth to other telco!  Yes!  Beware of the big M company!