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 VW Golf 1.4TSI,Scirocco1.4,Polo 1.2TSI, Volkswagen Cars Discussion.Das Auto!

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~Guyver~
post Nov 6 2010, 09:19 PM

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Vw car is good, oni down side is the service center, totally disappointed... =.=''
~Guyver~
post Nov 8 2010, 10:32 PM

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i did try jalan 227 and sungai besi, both also worst...
~Guyver~
post Nov 9 2010, 11:37 PM

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my father own the volkswagen eos, start from day 1, the car safety belt already at reverse position, both of the service center also refuse to settle the problem. Is the safety belt really so hard to make it back to normal?

QUOTE(btfan @ Nov 8 2010, 11:29 PM)
Hi bro, could you kindly elaborate on the problems or issues you've faced for those branches? A bit unfair if you make accusations without backing it up. Hope you understand.
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~Guyver~
post Dec 17 2010, 12:32 AM

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QUOTE(vailance @ Dec 16 2010, 12:09 AM)
quite true about the warranty issue. bodykit usually no harm. rims i assume if suspension got problem then maybe they will void it
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Pls b kful even install bodykit. here is my story, my father own the vw eos and the chrome grill got cracked after few months he get his car but vw refuse to warranty the part due to my father caracter bodykit. so my conclusion Pls dun modify vw car, it is really hard to claim warranty but no doubt vw car really nice to drive.
~Guyver~
post Dec 18 2010, 03:18 PM

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QUOTE(jwrx @ Dec 17 2010, 08:49 AM)
VW has to give a valid reason for denial of warranty. Or you can take them to consumer tribunal or complain directly to VGM. DId they explain how instllation of a kit caused the grill to crack?

but to be honest, i doubt u can claim warranty for a crack grill, the service centre just gave a off hand excuse "of u cant claim cos u mod" cos they lazy to explain
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my father try 2 of the service center but both of them are same, capture the photo and email to vw germany c whether they willing to replace the part cause the caracter bodykit nid to b install by removing the grill but i did check even the eos test unit also got cracked, i suspect it is the manufacturer deflect. fyi, this is few month back incident, until now, no feedback yet.

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