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 Air Asia V2, Q&A, Comments & One stop ctr

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doremon
post Feb 8 2011, 04:02 PM

eMPtiNess =`(
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I wanna ask something. Quite urgent actually since those stupid & bas tard Airaisa customer service people cannot answer it.

I booked a hot seat (1C) but in the travel Itinerary, never stated Xpress Boarding. So meaning I have to queue up with normal seat people?

Usually all the hot seat booking will go first to the plane right? After 10 minutes then only normal seat booking will go.

So how about my case?
doremon
post Feb 9 2011, 07:30 AM

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QUOTE(ken_zie @ Feb 8 2011, 07:39 PM)
There's no more Xpress Boarding after they introduced seat selection. You still need to queue like normal even if you purchased a hot seat.
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You are so wrong. Hot seat come automatically with Xpress Boarding. Once you purchased hot seat, you queue lane will be separated from normal seat (As in side by side). They will give hot seat a 10 minutes start to walk in the plane first. After that only the normal seat will be released (10 minutes later).

I already called up AA CS yesterday to verify.


Added on February 9, 2011, 7:32 am
QUOTE(Human Nature @ Feb 9 2011, 01:00 AM)
for this, you can call them to change it. they will send a new itinerary. had the same issue.
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Wow, need to call them? RM1.95 per minute sweat.gif . Good luck with that sweat.gif


Added on February 9, 2011, 7:35 am
QUOTE(Human Nature @ Feb 8 2011, 11:29 PM)
Same question here for international flights.

The cabin baggage (as stated on the label by manufacturer) seems to easily go over the 7kg limit by AA when they are full. Will they specifically pinpoint the passengers using this kind of cabin baggage and weight them?

If overweight, will the passenger be asked to return to the luggage check in counter OR they can pay for the RM40 (for 15 kg) at the departure gate?

Do they allow one cabin baggage and one sling bag (document bag)?

ThanksĀ  smile.gif
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Funny. In my case, I managed to carry 2 hand luggage more then 7kg to the plane without any interrogation tongue.gif . Plus a hot stewardess help me to carry some rclxms.gif . AA so not consistent rclxub.gif

This post has been edited by doremon: Feb 9 2011, 10:27 AM

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