Hi guys, haven't been back here for a while, for all the mindless chatter that has been going on.

Anyway, keeping it short, is it still possible to send RMA a mouse (Mamba in my case) directly through BanLeong office, or do I have to go through the shop which I got it from?

Before anyone asks, it's the dreaded squeaking scroll wheel again, on my second Mamba. The first one is still fine after more than a year.