We at Play Interactive Software Sdn Bhd as the newly appointed distributor of SteelSeries Malaysia are glad that there are still end users and gaming peripheral enthusiasts showing interests in SteelSeries products.

First and foremost we would like to thank Inter Asia for being the backbone for promoting the SteelSeries brand in Malaysia throughout the years. We are thankful that with Inter Asia's existence, we have such healthy and growing target market within Malaysia for SteelSeries products and thanks for supporting us Play Interactive.

As most of you end users and retailers out there following this thread, we ensure you that we Play Interactive acting as the new distributor will try our best to fulfill both end users and retailers satisfactory needs in terms of the pricing and also the quality of service we provide.

We understand that the end users' main concern is the pricing, therefore we would like all of you end users and retailers to have a look at our newly adjusted price list for our SteelSeries full product range.




As for activities and promotions wise, we at Play Interactive are very keen to do something for the gaming society as well as for it may take time for us.

We would also like to ensure end users that all of our distributed SteelSeries products will be granted a 1 year warranty throughout Malaysia.

Once again we would like to thank all of you for supporting SteelSeries all these while and will continue to do so.

For retailers who are interested to carry SteelSeries products, please do not hesitate to contact us at:

Contact Person: Mr. Clement Yeah
Telephone: +603 7874 3877
Fax: +603 7874 5877
Email:clement@playinteractive.com.my

If you have further inquiries, please do not hesitate to drop an email to Play Interactiveinfo@playinteractive.com.my.

Thank you!


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 ssPressRelease.pdf ( 380.29k ) Number of downloads: 28
 ssPrice.pdf ( 992.85k ) Number of downloads: 35

The SS Spectrum 5xB X360 available in Malaysia now! Get your hands on them!

Some reviews made for the headset in Germany - too bad no translation for the website. Enjoy and cheers!

http://www.xbox360-spieletest.de/im-test-d...steelseries-5xb

For a FULL RANGE of latest SteelSeries products, remember to visit Moderno PC or JustFrag!!
Proudly distributed to you by PLAY Interactive!

Not a prob, for new products like the 7H or the new blue v2, white kinzu and other stuffs that Inter Asia previously did not have in their inventory, you guys know where to get them!

Well as for Xai RUSE edition, sorry to inform you RUSE fans out there, we're not taking them in.

We at PLAY Interactive Sdn Bhd would like to take this opportunity to apologize for the miscommunication caused regarding the warranty issues, which aroused the curiosity and dissatisfaction among the faithful SteelSeries fans and enthusiasts in Malaysia towards the SteelSeries brand.

First of all we would lilke to ensure ALL of you SteelSeries users in Malaysia that we at PLAY Interactive will take up the responsibility to accept RMA services despite of which distributor you previously bought your SteelSeries products from, may it be the products currently distributed to dealers in Malaysia selling SteelSeries products by PLAY Interactive or the previous distributor, Inter Asia, ALL shall be accepted provided still under warranty period.

We would like to take this opportunity to inform all dealers throughout Malaysia as well that are currently selling SteelSeries products to inform their customers that all SteelSeries warranty issues are to be re-directed to us at PLAY Interactive Sdn Bhd provided ONLY with their receipt upon purchase to confirm its validity of warranty period.



Once again we would like to apologize once again for the confusion caused due to our miscommunication and urge all SteelSeries fans and enthusiasts out there to continue supporting SteelSeries in the future, and more updates of new products will be posted from time to time.

Should you have further queries regarding SteelSeries products or warranty procedures, please do not hesitate to contact us at:

Contact Person: Mr. Andrew Chew
Telephone: +603 7874 3877
Fax: +603 7874 5877
Email: Andrew.chew@playinteractive.com.my

If you have further inquiries, please do not hesitate to drop an email to Play Interactiveinfo@playinteractive.com.my.

Thank you!

To all you WOW fans that are using SteelSeries peripherals, you have got to check this out if you haven't!! Great news!!!

Time to gear up in reality and in game!! Can't wait to play the Worgen race!

http://www.worldofwarcraft.com/index.xml

http://steelseries.com/products/games/worl...craft-cataclysm

This post has been edited by Playinteractive: Oct 22 2010, 05:24 PM

Hi Alexision,

All SteelSeries products are granted a 1 year warranty. Should you face any problems and need RMA services, you may send it to Moderno PC @ SS15 or send it to us provided with a receipt upon purchase from any stores within the 1 year's time period.

Should you have further queries, please do not hesitate to drop an email to info@playinteractive.com.my.

Thanks! Have a nice day.

Haha no problem, all is being forgiven. Keep this thread going on! Healthy for the SS enthusiasts and new end users that wanna try SS peripherals as well.

Enjoy yourselves tonight!

Hope you guys had a wonderful long weekend! I am happy to tell you that the 7H USB has won a “Top-Produkt” Award in the PC Games Hardware magazine with a score of 1,51. They made a comparison review about surround-sound headsets in the current magazine. 7H USB has beaten the Sennheiser PC 360 and the new Corsair Headset HS1.


By that, both the 7H and the 7H USB now own the “Top-Produkt” Award of this highly appreciated hardware magazine PC Games Hardware!



Also in Austria the 7H is highly appreciated and received a Gold Award at NOOBtech.at.

“Precise high tones and powerful basses. Just as eSports people love it.”


Good news for SteelSeries users all around the world, and yes there are some problems with the first batch of 7H for some unlucky users, but be rest assured that for RMA services you may drop by at ModernoPC or contact Yong Kai Loon.

Thanks for your support guys!


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Another new update for SteelSeries fans throughout the world.

This time SteelSeries is so proud to present to you about The SteelSeries Xai Wins 1st Place in TrustedReviews 2010 Awards for Best PC Component - http://www.trustedreviews.com/laptops/review/2010/11/03/…. The editor said "It was a tough choice in such a broad field, but we found the Xai to be an excellent product and it was well deserved."

Thanks for your support guys!


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To all Malaysia SteelSeries fans.

We at PLAY Interactive from today onwards will be implementing a new warranty policy for all SteelSeries products in Malaysia.

Please find the attached press release for your kind reference regarding our new warranty policy upon purchase of ANY SteelSeries products in Malaysia.

Should you have further queries please do not hesitate to drop us an email @ info@playinteractive.com.my or contact the person in charge provided in the press release attached.

Thanks for supporting SteelSeries all these while and continue doing so.

Have a nice day ahead.


Attached File(s)
 SS_NewWarrantyPolicies.pdf ( 215.25k ) Number of downloads: 35

Hi 7Eleven,

Well first of all, I would suggest that you read the press release once again. From TODAY onwards, yes we will charge a surcharge of RM30 per item for any SS products that are purchased from those retailers which are NOT under our official distribution list. So if your concern would be that you will be charged for a RM30 surcharge just because you bought it from some retailers previously dated before the 15th of November 2010, provided with a valid receipt, yes I can assure you that the warranty issue is no issue. This is our way at PLAY Interactive to provide SS fans and enthusiasts protection or valid warranty from the distributor itself should you purchased any SS products that might be defect items and should not know where to seek RMA services from.

I hope this would answer your curiosity. And of course we do hope that you as a SS loyal fan, would not boycott SS products from now on as for your actions would definitely bring negative influence to other SS users out there.

Should you have further queries please do not hesitate to drop us an email.

Thanks!

As effective of today. So please check your receipt issued by any of the retailers that are distributing ALL SS products in Malaysia.

Yes any purchase before 15th of November 2010 is totally not affected - provided if you have a valid receipt.

If your SS products have any problems and are still under the 1 year warranty period, yes you may send it to PLAY Interactive directly or any of our dealers which I will soon post it up for the public's reference. (As mentioned by YongKaiLoon - yes some charges may be applied by our dealers as well should you not send it to our office personally).

@Everdying, the policy of RM30 surcharge only applies for ANY SS products that are purchased on the 15th November 2010 onwards no matter it's from Inter Asia distribution or wherever you may get your SS products from besides PLAY Interactive.

Should you need a hassle free RMA service, you may always purchase it from our official retailers which shall be soon posted up for the public's reference.

A preview of the official retailers of SS products for PLAY Interactive:

1) Moderno PC - Selangor
2) Just Frag - KL/Selangor
3) Mega Online - Penang
4) CK Multimedia System - Selangor
5) Gamers Hideout - Selangor (Xbox enthusiasts may pay a visit)
6) Crefigz - Selangor & Penang
7) Updates soon!

This post has been edited by Playinteractive: Nov 15 2010, 05:18 PM

Mind you, we are not charging you like shit, should you need hassle free RMA services, you may always purchase SS products from our official retailers and this is our way of protecting all of you SteelSeries fans throughout Malaysia in terms of purchasing SS products under our distribution as the exclusive distributor with valid warranty and reduce the risk of purchasing any defect items in the market.

We hope that you TechnoG and all the SteelSeries fans would understand this policy and continue supporting SS in the future.

Thank you.

---

Added on November 16, 2010, 9:57 amNo worries upon how you differentiate the stock from Inter-Asia or PLAY Interactive. ALL our SteelSeries stocks distributed by PLAY Interactive would have our PLAY Interactive's sticker/logo as shown below.

As for your concern of someone who doesn't browse this forum, no worries about that as well, as for we will be sending the hard copy of press release to our official press releases as a prove.

You may always send an email to the SS HQ for inquiries, as for the decision was approved by the SS HQ as well.

Thank you.

Have a nice day ahead.

This post has been edited by Playinteractive: Nov 16 2010, 10:03 AM


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We will ensure that we distribute the press release to those retailers that are currently selling SS products may it be under the previous distributor's distribution or our distribution. And this is up to the retailer's responsibility of conveying the message to their customers, whom you end users prefer to buy your products from based on your preference and loyalty.

Not a problem, I'm at your disposal should you need clarification regarding this warranty policy.

Thank you for supporting SteelSeries all these years and we wish that you would continue doing so and let go of the intention of boycotting SS products

SteelSeries SHIFT Keyboard is finally here in Malaysia!!

Official Product Page:
http://steelseries.com/products/keyboards/...hift-mmo-keyset

Blog review:
http://www.fragyou.net/2010/11/18/roll-on/

Product sheet:
http://prev.steelseries.com/int/reseller/c...hift_mmo_keyset

Stay tuned for more info regarding the WHITE Kinzu!

No Orange Ikari for you SS enthusiasts, but there's definitely RED Kinzu Pro edition!

Stay tuned for more updates for the Kinzu specs!

And here you go, WHITE Kinzu shall be in stock approximately next week or two!


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Surely everyone would love to see some improvements made on SS Kinzus' and here we've got it!

White Kinzu:

1) Glossy outlook which I know fits perfectly either with your Siberia Red or White when you go for a tournament!

2) Improvement on Kinzu feet/glide which are made of the highest grade of Teflon.

Red Kinzu Pro Edition

1) Glossy outlook which I know fits perfectly either with your Siberia Red or White when you go for a tournament!

2) Improvement on Kinzu feet/glide which are made of the highest grade of Teflon.

3) The Red Kinzu Pro Edition switches are made of JAPAN OMRON which are no doubt one of the best switch in terms of quality as compared to 'other' gaming peripherals which are made of CHINA omron switches.

More details for Red Kinzu following up! Stay tuned!

This post has been edited by Playinteractive: Nov 19 2010, 02:02 PM

For all you HON fans out there, SteelSeries QcK HON Edition!




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