http://klseet.com/index.php?option=com_con...=110&Itemid=101

There is no d/c, re-boot or hang, the device survived on my overnight "torturing" 

And the other unit, which I've configured as AP with FTP sharing only, been running for >10 days without any hang/re-boot.

Since there is no detail provided and I can't simulate the "hang" situation, you may want to self diagnose/trouble-shoot some of the following area :

- did you ever login to change/mess around with the BTU/VDSL2?  (I personally won't play around with it.)
- is the line really stable? did you often encounter interruption on the BTU/VDSL2 side?
(try to use stock to re-confirm this, if yes, contact TM to ensure the line is stable)
- did the flash went well?
- setup correctly?
- what exactly the action/things you did right before the hang?
- when hang, can still access via LAN cable?
... etc ... etc ...

Try to test 1 thing at a time, from basic IPTV, internet, USB .... to nail down the exact area/action right before the hang.

Good luck!

I have to say I am quite frustrated with all the new betas as well and I too do not dare to recommend people to buy N13.

However, for those who already bought it, I have no problem running it using the oldest firmware in klseet website, see my previous post.
http://forum.lowyat.net/index.php?showtopi...&#entry47984696

Alternatively, peter's tedious method which I am not willing to try..
http://forum.lowyat.net/index.php?showtopi...post&p=47992698

I am still however hoping that Asus will fixed this anyway and have transmission build to it, or dd-wrt able to do the IPTV....

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Added on May 22, 2012, 10:08 am

How long has this been, did you manage to reach more than 1 week?

HI All:
My connection have run for one week plus, we have 10 members using for this router. So far so good, sorry for my typing error, i am using the latest  Fw_2025H. (I get from Asus Support team) fix for the slow connection & disconnect issues.
I will test it and let your guys know for the issues!!!!

I get from Asus Support Team, do you have any emal. I can send the firmware for you to test it.

Hi Can provide for any Log File,
Maybe i can send to Asus Team for Finetune.

Update Beta Firmware:-

Going strong more than 24 hours.... not a single reboot and good WIFI. (touch wood).

Just changethe firmware to DD-WRT. Never had a problem since converting. And that's 1 year 2 months now.

I also had no problem for more than six or seven months with the first FW from KLSeet. Is this problem unique to UNIFI + ASUS or UNIFI +any router? But what causes it to refuse the default page login is still a mystery.

Dear Lowyat.NET users,
In regards to the RT-N13U sage, here is the update. We have forwarded all the feedback gathered to HQ. Therefore a debug device will be sent to ASUS Malaysia office to test run on RT-N13U. We are glad engage prasys to have it tested first. After that we are hoping a volunteer would help us to test it as well. We are truly sorry for a concrete solution. Hopefully after this test, we would be able to come out with one.

Hope this issue could be resolve asap many users opt for this unit because it's cheaper than others :-)

Is there any other router that can work with for  at least for two years? Iptv is not important for me. from my experience, almost all router DC after one year or so with my Streamyx.

what brand? Please tell.

Haha I just bought the 841nd @ rm79 to replace my n56u as my n56u will not work with my rtn12 properly as a repeater.  Happy with it so far . Cheap and works!

Thanks guys. I believe they will work with Unifi (No IPTV) correct?

Dear Lowyat.NET users,
Here is some of the info needed, hopefully it's not too much to ask. And we deeply appreciate the patience from you guys. Thank you for giving us another chance.

For those who are facing 'hang' problem
1. Are you using USB Storage at the same time? If yes could you provide us the disk format (NTFS/FAT32/EXT3 or others) ?
2. Referring To STC post: “One thing I noticed that while DC the LAN lights flickers steadly but slightly...You have to really watch carefully for the difference while connected and not connected.”  - Is everyone facing this same syndrome as well?
PS: After prysys test the debug device, i'll pass it to STC to test it out. ETA of the device to arrive is tomorrow.

Dear Lowyat.NET users,
In regards to the RT-N13U sage, here is the update. We have forwarded all the feedback gathered to HQ. Therefore a debug device will be sent to ASUS Malaysia office to test run on RT-N13U. We are glad engage prasys to have it tested first. After that we are hoping a volunteer would help us to test it as well. We are truly sorry for a concrete solution. Hopefully after this test, we would be able to come out with one.

Gawdddd i soo hate ASUS now.... tot was a gud replacement for my stock Unifi router.... absolutely piece of crap... RT-N13U ver B1.... before i got this router, scoured thru the web n found KLseet, it made tons of praises for it.. after few months it started to hang.. I can surf but at slow pace... n then my other devices cudnt connect to the router.. after awhile connection just died... tried to go into the webgui but it wudnt let me access it.. had to reboot.  At first i thot it was just the routine once in awhile need to reboot... then it started to get frequent from weekly bcome every other day... now its every 12 hours or so... sometimes i had to reboot immediately after reboot cos still cant access the damn webgui... WTF is wrong ?? I kinda surprised myself for being very patient about this hassle hving to reboot on daily basis.. coz i bought tat router jul 2011... kept hoping for ASUS to come out a patch/solution with the firmware... it really unbearable now..

I've flashed sooo many firmwares til i've lost count... i'm currently on 2.0.2.5g... its still the same... i've done EXACT step by step as per KLseet advised on its webpage... If anyone tried asking if i cud replicate the situation.. I CUD!!! Just leave the damn shitty router on... n it'll just hang... for no freaking reason.. even if it doesnt... its just a matter of time...  and i cud tell u it wont take more than a day. Mind you, i've zeroed in the problem... its the ROUTER... coz i nvr had to reboot my unifi modem.

I read tat sometimes its due to the stability of Unifi connection... Now with everything remains the same... router hangs due to unstable unifi connection... n i dont reboot... will the router b back to normal once the fibre optic line bcome stable? I tried this.... router hangs.. didnt reboot.. just leave it as it is to test my theory... left it overnite.. I still cant access the damn webgui.. SERIOUSLY tis piece of crap u call a router... is FLAWED .

devices tat connects to the router..

4 androids
1 TV
1 laptop
1 desktop (LAN)
1 ipad
1 PS3

This thread is over 40pages ... yet still no solution..

Anyway... i'm tired of hving to walk up n down my house to reboot tat piece of crap (i live in a 3 storey house.. router n modem is located on 2nd floor n my gaming laptop is on ground floor) my highest nos. of trips to the router was 5x in a row... I cud afford to smash tat router to smitherin' ... but not til i get a replacement... n it wont b A Soo Useless Shit (ASUS).

As for those current ASUS users with problems like mine .. I really hope for your sake.. they solve the problem soon... For those looking for a router.. STAY AWAY from ASUS. PERIOD... shit company with shit programmers tat cant even rectify a problem started a year ago!!!!! 

If any ASUS rep wanna get in touch with me.. pls do so.. but i'm NOT gonna do testing for u... y shud I? U can take back yur piece of CRAP u call router and do all the testing u want.. good effing riddance!!!  PHOOOOOOI!!!! NIAAAAAAMAH!!!! Really pisses me off after reading 40pages of this thread... n why i'm still up at 2.30am??? demmm fking router wifi keeps dropping tats why!!!

BTW.. its my 1st ASUS product.... n soon to b the LAST. Mind u... i might n most probably WILL - tell my frends relatives and acquaintances abt ASUS router.

Good nite.. or rather good morning. 

note: I really wished i've kept my receipt in a safe place.. cud hv sent it back to the shop months ago.

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Added on August 13, 2012, 10:22 am

i seeing this model RT-N13U everywhere. at large IT stores they stack up like mountains. this router seem to be very very very very very hot selling..

ipvoice, they would had sold a lot back then. since then because they are hot cakes. business is like this good sales. next batch they bring in more stocks. yet still when going to lowyat. there are ppl buying. the retailers give good price too. i seen it with own eyes.

I think it was REALLY REALLY "nice" that ASUS organise a feedback session right here in KL... how many other vendors (local and overseas) actually care about customer feedback or customer satisfaction on their products...

All products these days have bugs.... live with it...

 

Zapster... You should have done your research on which router model before you make the purchase... even the TM version of the Dlink DIR-615 router is a lousy piece of crap with lots of software bugs... did you make such BIG complain to both TM or Dlink yet ?? Any feedback session from TM or Dlink to hear your problems ??

Stan,
For your information, Dell sent me a laptop replacement about 8 years back and it cost around MYR 4,800 back then, just because it has mould problem. This is what i call good customer service. So WHATS the FUSS with ASUS?

But Dell's products deteriorate as time passes and now i am using ASUS N53SV laptop which i have no complain.

But, these N13U really wasted my time because i bought quite a few for my customers and all my customers complained. They hang and hang and hang until the total network could not be pinged. Even a person bring in the smartphone and log on to the wifi hangs the router. They are so crapped which i replaced them with TP-Link d.

Never understand what is ASUS doing for the router division. TP-Link is really fast. They bring in a China guy who can't even speak good English but managed to solve all firmware issues for me.

Hi. Since we have a asus rep here, I'm still facing this problem after you guys replaced me with a new n56u unit. I suppose you guys might not have tested the issue I face? Anyway, can you please help me follow up on a ticket I logged in to asus support pls. This is the ticket number 7203943. Thank you.

I think probably ASUSMY should just fuse some changes whatever is done into DD-WRT (since its open source anyway) into RT13-U , create some sort of custom firmware. I think probably your engineers should take a look at it and see what causes DD-WRT to be stable on RT13-U (which needed to be patched to support VLAN 100 and above)

Anyway I bought 56U , and flashed it to custom firmware (sorry but stock firmware is all wonky and slow and lacks of control that I demand from a router). Thats my recommendation to people buying routers , see if it has 3rd party firmware , and just flash it - chances are it would be much more better as its optimized and it includes heaps of changes

I had the same problem and frustration as you. Changed to Linksys E2500, never have to reboot....not even once

I'm done with ASUS products, everything ASUS

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Added on August 17, 2012, 4:21 pm

Sorry the reply above is for this post :

had the same problem and frustration as you. Changed to Linksys E2500, never have to reboot....not even once

I'm done with ASUS products, everything ASUS

What firmware is the best for RT-N13U B1?

It is not that I like to complain and I respect all the hardwork of the engineers to solve a problem. But my router started to act up after about 6 or so months. Many more also saying the same thing about RT N13U. As a responsible global business entity ASUS should recall the product and give temporary replacement until they sort out.

What is the logic by giving different firmware and testing out to solve the problem? What if the new solution also started to act up after six months? As a consumer I can give co-operation to help ASUS to solve the problem. As you can see from my previous posts I state every observation about this problem. In the end, what did I get? Not even a courtesy acknowledgement of PMs.

We put up with the firmwares and do test for them? As a consumer I think I have been magnanimous and ASUS should do what every other manufacturer would do, i.e. 1) RECALL RT N13U or 2) REPLACE them. I have located my CC statement and now looking for the recipts which is in the store room and will look into next course of action.

Wheres ASUSmy?? Been weeks still no words... Give up this piece of crap.. Consolation is tat i found my receipts.. STC im with u.

It is not the firmware. Otherwise it wouldn't have worked trouble free for the first six months. It is as simple as that.

Hey guys, I have awesome internet speed at home, wanna upgrade my wifi. Checking CZone online pricing, they don't have N66, may I know where to get that?