QUOTE(STC @ Sep 6 2012, 10:10 AM)
It is not that I like to complain and I respect all the hardwork of the engineers to solve a problem. But my router started to act up after about 6 or so months. Many more also saying the same thing about RT N13U. As a responsible global business entity ASUS should recall the product and give temporary replacement until they sort out.
What is the logic by giving different firmware and testing out to solve the problem? What if the new solution also started to act up after six months? As a consumer I can give co-operation to help ASUS to solve the problem. As you can see from my previous posts I state every observation about this problem. In the end, what did I get? Not even a courtesy acknowledgement of PMs.
We put up with the firmwares and do test for them? As a consumer I think I have been magnanimous and ASUS should do what every other manufacturer would do, i.e. 1) RECALL RT N13U or 2) REPLACE them. I have located my CC statement and now looking for the recipts which is in the store room and will look into next course of action.
Totally agree with you. ASUS should not treat us as a guinea pig, whatever products should have been hammer tested properly before release to the market. This indicate that ASUS is a very suck up with shit brain engineers company. Why shit brain engineers? .... after more than ten over firmwares update, non of them works!
QUOTE(zapster @ Sep 6 2012, 10:40 AM)
Wheres ASUSmy?? Been weeks still no words... Give up this piece of crap.. Consolation is tat i found my receipts.. STC im with u.
To me ASUSmy should be a responsible person. Could it be ASUS Taiwan have permanent GAP his mouth and hands also been bonded with two tons glue (could not voice out and could not access the keyboard to interactive with the forum users)?
ASUSmy, prove that l am wrong by responding to this posting.
ASUS Taiwan must recall the RT N13U to indicate that you value your customers and be a respected company.