reload here

i guess unifi cheaper, faster, more stable and no cap at least for this moment.

I just got the following information from their customer service:
1) Termination request - < 3months to process.
2) Refund request < 6 months to process.

Thumbs down Yes!

Those who need the form can download it here is the refund form

This post has been edited by dannychen: Apr 26 2011, 06:48 PM

Yes Go Starter Packs

The Go Starter Pack Contains:
Go dongle
CD containing Yes Life installer and Connection Manager
Manual
Scratch card with predefined Yes ID
RM50 worth of credit
How do I get started?
Pop in the CD into your computer to install Yes Life and Connection Manager. Then plug in your go dongle and key in the Yes ID and password displayed on the scratch card. You're now only a click away from your favourite website.

The go starter pack retails for RM100.

Yes ID Starter Pack

The Yes ID Starter Pack Contains:
Scratch card with an activation code
RM9 worth of credit

How do I get started?
Activate your Yes ID by heading over to www.yes.my/idpack to enter the card ID and activation code. You'll also receive a 018 number which you can use for calls and SMS. Once your Yes ID is activated, you can access Yes Life, Yes Mail and Yes Address Book.

The Yes ID starter pack retails for RM50.source

I'm very happy to see the following status after 2 weeks of my termination request:


The status "active" is no longer displayed below the account number.


The error message when I trying to login to the webmail "error: account disabled".

according to their terms of use dated 12 Nov 2010:

11. Termination
(a) You may terminate Your account with Us at any time by notifying Us via telephone, mail, or e-mail (receipt of which must be confirmed by email reply from Us), UNLESS Your subscription package provides for a minimum contract period, whereupon if You terminate Your subscription before the expiry of the minimum contract period, You shall pay Us the sum representing 1.2 times of the balance value of the contract period or such other value as may be specified in that contract. A porting out of Your mobile number from Us is deemed to be termination of Your account by You. (b) We may terminate Your account if either (1) You (i) persistently do not adhere to Our Acceptable Use Policy (ii) persistently fail and/or neglect to pay Us amounts owed (iii) are adjudicated bankrupt (iv) are in breach of any of the terms of this Agreement (v) use the Service in breach of the Communications and Multimedia Act 1998 and its statutory instruments or in contravention of any written law; (2) We are instructed or directed by MCMC to do so; (3) it is in the public interest or (4) due to the existence of a declared public emergency.
© A notice of termination will be sent by Us to You via email to the email address specified by You or if none specified by post.
(d) The effective date of the termination will be as specified in the notice to You or from You to Us (as the case may be).
(e) Upon termination Your account will be closed on the date specified in the termination notice and You will no longer be able to use the Services.

12. Effect of termination
Upon the termination of Your account: (a) All usage charges and Fees due to Us is to be paid by You immediately, and is deemed to be a debt due to Us. We may set-off this debt against any moneys due to You from Us. (b) There shall NOT BE ANY REFUND by Us to You of any unused usage credits. © Your access to all Services shall cease and any User Data held by Us unless deleted, may be returned to You upon payment of the applicable Fees and if technically feasible. (d) All unused Rebates shall immediately expire.

its better to notify them that you would like to terminate your line rather than just leave it there.

Components:
Foldable USB connector
Flexible 270° hinge combined with a market-first multi-directional antenna.
2 LED indicators
Makes it easier to understand network activity.
Small & Light
Smaller and lighter than other 3G dongles.

Specifications:
Dimension & Weight
26 x 69 x 10mm, 16g
Chipset
GCT GDM7205K
Standard
802.16e Mobile WiMAX Wave 2
Frequency Bands
2.3GHz
Downlink
20Mbps
Uplink
5Mbps

Receive Diversity
Yes (MIMO A/B)
NAND-Flash Memory
Yes
Micro SD
No
Supported OS
Windows XP SP 3, Vista, 7 & Mac OSX 10.6
source

yes, they did charged me for the minimum usage while I have not activated my account.

something not right with their system. I have terminate my account by email.

lodge a complaint at MCMC and CFM and you will get somebody from Yes Priority team to call you on Monday (23rd of May 2011).

This post has been edited by dannychen: May 21 2011, 02:41 PM

can try but they may not solve the problem, just don't pay will do!