seem like the issue is solve at the moment

but i will monitor for a week and see how it goes.

Just wanted to share my experience. My iPhone 4 had intermittent home button problem. Went to Maxis, KLCC yesterday to replace my iPhone 4 32GB Black. Took 'em 1 hour to get me my replacement unit. Not sure if it's brand new or refurbished though. Very pleased with the service. Prior to this, I went to Maxis, The Gardens but they said I need to wait 2 weeks and they suggested I try KLCC. Also purchased another unit (2nd plan) of the iPhone 4 32GB White and they had ready stock.

maxis klcc always provide good service and got plenty of ready stocks for new n replacement units...

Yes, got my i4 White at KLCC yesterday.

But only 1 thing need improve is their air-cond system. There is HQ, but the temperature is like outdoor only.

haha..sometimes their computer system also not working well....just write down number to call on a piece of paper...

They always overcharge ppl. Then the HQ aircond & computer always problem. Meaning like showing us they also dun1 to overcharge us but situation force to be.

---

Added on August 2, 2011, 11:51 pmBout the date usage. Should i add up the receive & sent for the total monthly qouta?

This post has been edited by koh_424: Aug 2 2011, 11:51 PM

@koh_424: For your monthly quota it includes your total download and upload. Common misconception is it only relates to your total download. Don't be mistaken.

yeap u got that right .. add up 'Sent' & 'Received'.. then should reset the statistics once a month

@koh_424: And yes, their AC sucks! But entrance isn't so bad, still can tahan. However, the area around the Hotlink section is really hot! Feels like sauna...

yup..u should add up...make sure u observe the data usage to avoid bill shock....

---

Added on August 4, 2011, 9:57 amhaha..they dont have any budget to upgrade the facilities i think...

This post has been edited by greenlp_87: Aug 4 2011, 09:57 AM

Thanks for the clarification.

Maxis HQ there is really like no aircond + Hotlink department is near the entrance. So outside hot air blow in to the HQ. I even saw the payment reception got a small fan there. Good they earn our money yet to upgrade their HQ.

How to built ppl confident with Maxis for this kind of lame HQ

for me its ok as long they provide a good service..such as 1 to 1 replacement unit within the same days...no other HQ can do that i think... only MAXIS KLCC..

Service for them i would say 'average'. Warranty claim i dunno others Telco can do tat or not. But my fren claimed his i4 warranty under DiGi, used bout 2weeks only manage to get back to set.

U treat ppl good then they treat u also good la. U asam muka with them they more asam than u wat. Normal human being rite?

hahaha...u r rite mate..they need some improvement on their facilities n their contract plan...about the way their staff treat the customer, erm i think they r friendly...

The biggest issue bout them is the OVERCHARGE problem.

I tried tat also, called to Maxis Center to make noise on it. Even i have maid the payment, still manage to waived the overcharge amount. Or else, my GF make noise on me.

Tis is the biggest point for them to improve in terms to attract more customer.

for ur info everyday they facing their customer who r not satisfied with the bill shock/overcharge amount...

Tats wat i said is the biggest issue for them.

if they change the plan like digi n celcom sure they will have plenty new customers..

not all la bro..
see whether u're the lucky 1 anot lu.. haha
even in digi my gf face this problem also.. lol

digi?digi never overcharge their customer for data usage mate...