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U Mobile The U-Mobile Thread #2, all about U~

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shyuanshyuan
post Oct 28 2010, 01:31 AM

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I am using Umobile since 1 month ago because of its mobile internet.. i think its not bad bcoz they concentrate on their 3G service.. and i am subscribing for the second month with UB20 for rm20 average speed.. maxis 100mb is RM18 and slow..compare them..maxis is really ****.. overcharged many of its customers with the mobile internet subscription.. i am one of the victims.. =/ umobile for me is quite good.. ^^
shyuanshyuan
post Mar 26 2011, 09:50 PM

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i just signed up with U Lite RM68 Plan with Nokia E5 promo, anyone knows if i can use internet tethering with the 3GB data allowed? because certain plan such as BB BIS promo, they dont allow u to use internet tethering n youtube.. Thanks.
shyuanshyuan
post Mar 27 2011, 03:24 AM

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QUOTE(Quantum_thinking @ Mar 26 2011, 12:37 AM)
Not only kampung. Once user not in their coverage area, means no more 3G internet for them. I wonder if the celcom roaming have started ald or not?
I saw its FAQs said Prepaid U Broadband subscriber will not be able to use data services in data roaming. but for prepaid and postpaid voice plan user, we can online when its in My Celcom.

QUOTE(Quantum_thinking @ Mar 26 2011, 12:37 AM)
Actually under the new plan, it is 5sen/MB if i am not mistaken, it means that 100MB is RM5 only. Those plan are old plan, but there is new rate.
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hehe previously i also felt so curious and asked umobile bout this when i was still prepaid user, they said 5sen/MB is based on per connection..its like tunetalk's.. so we cant count it like RM5 for 100MB.. coz not all of us connect to the internet, like in iphone the connection is always active.. i mean let say i am using nokia e72, i will disconnect when i dont wan the connection..

QUOTE(Quantum_thinking @ Mar 27 2011, 01:38 AM)
Did any part of the T&C states that you cannot use the service like that?
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Nope, but I already got an answer from customer service. Thanks for ur respond.. smile.gif
shyuanshyuan
post Mar 28 2011, 10:27 PM

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QUOTE(Quantum_thinking @ Mar 27 2011, 10:24 AM)
I see. Thanks for your respond.

What did the SC says? hmm.gif
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I am allowed to use internet tethering smile.gif hehe.. but i ask will i be charged 5sen/mb if online under MY CELCOM/umobile2G, some said i will be charged.. then i asked, i have 3GB data allowance, but no point asking.. then i called CS again but this time i choose general enquiry department, a guy said no matter online under celcom/umobile2g or umobile3g, only will deduct from my 3GB.. hmmmm.. dunno who to believe..
shyuanshyuan
post Mar 29 2011, 01:17 AM

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QUOTE(Quantum_thinking @ Mar 28 2011, 10:36 PM)
LOL. Then, try it when you are having the emergency need for internet and share it here ya.  icon_rolleyes.gif
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I remember previously my umobile prepaid is unable to online on umobile2g/celcom at all, even the FAQ said "If you are a UBSIM or Prepaid U Broadband subscriber you will not be able to use data services in Data Roaming". But just now i tried using it to online under umobile2g, the page loads.. O.O it deducted my data allowance instead of deducting my credit..are they doing something good to us? XD

*postpaid dat one i gotta see my bill in next month (coz i already used internet under celcom dat day =.=) or wait for umobile's confirmation as i sent an email to them d.. biggrin.gif
shyuanshyuan
post Apr 9 2011, 03:20 PM

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QUOTE(shahrul_sama @ Apr 9 2011, 12:49 PM)
today , i suddenly cannot login to the um network ..it said profile setting is wrong...did um changed their setting recently?
btw im a prepaid user,
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nope i dont think so as i can still online.. smile.gif


Added on April 9, 2011, 3:22 pm
QUOTE(needyourwish @ Apr 9 2011, 03:10 PM)
Hi~~I got a question here...
For the prepaid Umobile Broadband, if I activated the UB40, can it be used on phone and laptop?
Or there are separate package?
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it has separated packages in its website, but as far as i know (i asked bout this before) u can use in both phone and laptop with UB40 smile.gif


Added on April 9, 2011, 3:33 pm
QUOTE(xcen @ Apr 8 2011, 12:32 AM)
Need help on how to use internet on Celcom's network. I'm using Android, I've already manually registered to umobile2G but still cannot have internet.

Any APN settings that I need to be aware of?
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Hmm does it works now? as its not a prob for nokia n iphone.. i mean its all auto rite? http://www.u.com.my/how/phone-settings method 4

This post has been edited by shyuanshyuan: Apr 9 2011, 03:33 PM
shyuanshyuan
post Apr 9 2011, 05:24 PM

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QUOTE(needyourwish @ Apr 9 2011, 05:09 PM)
Really~~~?
Hah, thanks for the reply~~
Then I shall give a try on the umobile broadband~~ biggrin.gif
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Yup.. actually prepaid you can easily monitor your balance ma.. hehe.. u try use laptop online d den see did it deducts your balance lo biggrin.gif but customer service told me can use smile.gif
shyuanshyuan
post Apr 11 2011, 07:27 PM

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Maybe he jus wanna use on phone? Hehe
shyuanshyuan
post Apr 12 2011, 11:47 AM

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For ppl who wont use more than 500mb its a nice plan..biggrin.gif

This post has been edited by shyuanshyuan: Apr 12 2011, 11:54 AM
shyuanshyuan
post Apr 17 2011, 05:08 PM

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QUOTE(JJKTP @ Apr 17 2011, 04:45 PM)
Any latest promo for their Prepaid line (not broadband)?
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call rate on 3G network is just 12sen/min to all network.. normal is 18sen/min smile.gif reload bonus for rm10 is 10% but for above is 15% bonus.. this is the latest..
shyuanshyuan
post Apr 26 2011, 12:40 AM

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Anyone can help me this? My cousin just started to use umobile prepaid, as far as i concerned, i am able to online in umobile2g/celcom recently as a postpaid and prepaid users.. it works in n70,iphone, and e5 (which i alrdy observed) but today, my cousin able to online in umobile3G, but when the signal fluctuated to umobile2g, nokia n97 show error in the web browser..saying smth like couldn't perform the action (smth like that) anyone has this issue? are u able to online under umobile2g/celcom in ur nokia phone? Glad if someone could help..coz the CS don't even know we can online under data roaming 2g/celcom.. until when i ask them to see the FAQs only they "ohhh".. >.<


Added on April 26, 2011, 12:50 am
QUOTE(ck_boon @ Apr 24 2011, 01:08 PM)
how to define ulimited usage but with speed of 64kbps. this is farly below unaccepted
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yaya 64kbps is very low leh.. unlimited also like nothing.. =.= but btw, u said this unlimited package is only for mobile but not laptop? (as the normal UB plan is allowing us to online in both mobile and laptop)

QUOTE(javtan @ Apr 24 2011, 07:12 PM)
Thanks for your reply. But my main concern is that will I still able to use it on the celcom network(RM20 plan) since the coverage is still very spotty. Thanks!!
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hey, i am having both prepaid and postpaid number with umobile.. just few months ago, i totally cant online in celcom/umobile2g.. but after that both of my prepaid n postpaid out of sudden can online in celcom/umobile2g d..hehe.. and that time i also very very curious.. then i clarified with umobile (after dealing with more than 5 CS officers, took very long time and end up get a very confirm answer), we can online under celcom/umobile2g (domestic data roaming) which will deduct from the data allowance allowed (eg minus from ur 300mb), if exceeded, as usual u will be charged 5sen/mb no matter on celcom/umobile2g or UMOBILE3G.. smile.gif

From a staff responded to me in Facebook (Last Confirmation):
Ah Shyuan, Sorry for the confusion. My mistake. I was made to understand that you CAN tether under 2G now. I just checked with the product manager to confirm this.

To summarize;

Postpaid & Prepaid plan - Can do data & tether on 3G & 2G
Postpaid + data plan - Can do data & tether on 3G & 2G
Broadband only plan - Can do data on 3G only, not 2G

Hope this explains.

Cheers!

-M&M


This post has been edited by shyuanshyuan: Apr 26 2011, 12:57 AM
shyuanshyuan
post Apr 26 2011, 10:32 AM

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QUOTE(vernon91 @ Apr 26 2011, 10:18 AM)
unlimited usage mean even u have finished up ur quota u still able to online....u must understand what this FUP stuff do...r u sure its 64kbps? isn't the capped speed was 128kbps?
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Yes it's 64kbps, says it in their website smile.gif the speed u r saying is for normal UB plan i supposed
shyuanshyuan
post Apr 26 2011, 11:30 AM

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QUOTE(warlove3 @ Apr 26 2011, 10:51 AM)
I'm on BIS U68 postpaid plan but unable to use data in mobile2g but enable roam to celcom only can, does that deduct my money ?
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As i know, it does not.. smile.gif umobile2g works the same way as under celcom..
shyuanshyuan
post Apr 27 2011, 10:00 PM

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i put prepaid simcard in different phones, can online under umobile2g and UMOBILE3G.. but hor.. dat day try to put n97, can on under UMOBILE3G but when changed to umobile2g, it says connection error and web cant perform bla blabla.. got such thing as on data roaming in n97? i supposed nokia phone shud be the same, but dunno y only n97 cant..
shyuanshyuan
post Apr 28 2011, 12:11 AM

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QUOTE(mitodna @ Apr 27 2011, 11:12 PM)
clear the n97 settings and request setting again?
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Hmm.. i did.. but now i found something, tried two prepaid n one postpaid simcard in different phones but settings remain the same in all phones, prepaid can online under 3G but not 2G, postpaid can online under both 3G n 2G without altering internet settings..so it shouldn't be a prob of n97.. wonder why prepaid suddenly cant online under 2G these days again d.. blink.gif
shyuanshyuan
post Apr 28 2011, 12:44 AM

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QUOTE(chuahcs79 @ Apr 28 2011, 12:40 AM)
prepaid when roam under umobile2G network,. u can only use for call and sms, broadband cannot use,.

even though my house can scan the umobile3G network,.

whenever i connect,

it response

network setting failed,

which i check so many time my USB modem all setting is correct,  rclxub.gif  rclxub.gif
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but if u dont knw yet, um alrdy support online under 2g .. hehe.. since past 1 or 2 mths my prepaid started to able online under umobile2g.. and the staff in facebook confirms me this :

Postpaid & Prepaid plan - Can do data & tether on 3G & 2G
Postpaid + data plan - Can do data & tether on 3G & 2G
Broadband only plan - Can do data on 3G only, not 2G


but dunno why these few days cant again..


Added on April 28, 2011, 12:48 am
QUOTE(Quantum_thinking @ Apr 28 2011, 12:40 AM)
I never see UMOBILE2G. Once i change the network setting to gsm mode, it connect to the celcom network.
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um staff told me umobile2g and celcom work totally the same thing, provided the names are different only.. my new simcard usually be in celcom for few days after that become umobile2g (whenever it's roaming) d..so, u mean i can gv it a try to manually choose celcom instead letting it go into umobile2g automatically then online? what bout the internet profile? create celcom's?

This post has been edited by shyuanshyuan: Apr 28 2011, 01:04 AM
shyuanshyuan
post May 7 2011, 10:19 PM

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QUOTE(liciece @ May 6 2011, 05:08 PM)
You're correct.2G data roaming is only available for umobile voice service(including prepaid-unlimited internet/PAYU&postpaid) customers,not for those dedicated U broadband service customers.
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some time ago, surprisingly my prepaid can data roam under 2g with using UB20, then i tried online under 2g while PAYU, it works too.. i curious, i asked the fb staff, he say we r allowed to data roam under 2g now.. but recently, i cant online under 2g anymore (PAYU)..i told the U staff in fb, now waiting for their quick reply as promised by them.. wondering if they are actually altering smth.. blink.gif


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