hi there,.

i am new user for u mobile, as the coverage map in u mobile websites showing that my places not supported but my friends come to my house and his u mobile 3G network working,.. he and i both using the same ZTE MF627 usb modem, so i decide to go to buy the u mobile starter pack today and top up RM 68 to activate the U68 broadband,.

and after everything done,. i came home and my ZTE modem showing default umobile 2G network only,. and cannot get on,. i doing manual scan and i found the Umobile 3G network, but when i try to connect it said : network setting failed,..


and i call the Customer service too, and she is very friendly but she have no clue,. and then she say she will have to pass this issue to technician and it might take up to 5 days for them to reply me,.

so anyone have any clue what should i do ? oh by the way my location is fro penang georgetown area..

any help would be appreciate,..

This post has been edited by chuahcs79: Apr 24 2011, 07:01 PM

yea i really hope is UM problems, otherwise i will be waste RM 68 + rm 8 .. i can manual scan and found the u mobile 3G network (UMTS/ HSPA ) but everytime i connect it said network settin failed,.. while all the setting in my ZTE MF627 is correct,.

i know, is HSPA,.. not HSDPA.. i guess is the 42mb network, too bad i cannot connect,.

thanks for response, i hope the network will connect some how, currently using the slow 384kb digi data sim,

This post has been edited by chuahcs79: Apr 24 2011, 07:30 PM

sorry if this sound very weird i am quite new , so u mean we using HSDPA modem cannot connect to HSPA network ?

This post has been edited by chuahcs79: Apr 24 2011, 08:01 PM

thanks to your reply, thanks a lot, really appreciate,.

WOW nice one friends,...

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Added on April 26, 2011, 12:23 amyea i love the 15% instant reward thing too,

This post has been edited by chuahcs79: Apr 26 2011, 12:23 AM

prepaid when roam under umobile2G network,. u can only use for call and sms, broadband cannot use,.

even though my house can scan the umobile3G network,.

whenever i connect,

it response

network setting failed,

which i check so many time my USB modem all setting is correct,

This post has been edited by chuahcs79: Apr 28 2011, 12:41 AM

anyone using u MObile with the new HSPA+ modem ?

due to my places have the network but didnt stated in u mobile websites and my both modem is HSDPA( ZTE MF 627 & DLINK DWM151 ) only,. can scan and found the u mobile 3G network but cannot connect even after trying all solution,....

wondering whether the reason is

HSDPA modem cannot connect to HSPA network??

and need a HSPA+ modem for the HSPA network ??



did contact the customer service and they are very helpful but still going no where and they are not sure of what the network coverages,..

and lately u mobile remove the whole coverages area of georgetown in penang,..

any ideas ?

This post has been edited by chuahcs79: Apr 30 2011, 01:27 AM

anyone in penang are using U mobile, and have stable connection ? mind ot let me know where is the area ?

just wanted to try out,.. thanks a lot,..

so far no news on upgrading on the u mobile covverages area in penang georgetown,.

This post has been edited by chuahcs79: May 4 2011, 12:57 AM

actually weeks ago the u mobile websites did stated there is a lot of coveraages in penang georgetown area, so then i decide to buy u mobile sim pack in 7-eleven here and lucky me they did help me to activate as a lot of 7-eleven dont,. and then once i try out in the coverages area with my ZTE MF 627 and Dlink DWM 151 modem both modem cannot get connected to their network even under the HSPA+ network area,. i though the modem suppose can get connect and we only surf up to the speed of our modem can support right?

so i call the Customer service, they did follow up and very helpful and go through everything but nothing much more they can do,. is kind of useless as well..., after 3 days they follow up, next thing they remove the coverages in penang whole georgetown off from their map, and until now they still didnt update it,


so i was hoping to get some info on any user in penang try out at which area stable and stronger connection can let me know?

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Added on May 4, 2011, 1:24 amwell, i think u can prooceed to u mobile service centre and direct ask them to activate for u, easier,. or u can go to where u buy the sim pack and ask them to check again,..

This post has been edited by chuahcs79: May 4 2011, 01:26 AM

in my area i can do maanual scan using my ZTE MF627 and Dlink DWM 151 modem for the u mobile 3G network but when i click connect it said: network setting failed directly,.

which all my setting is provide by level 2 customer service of u mobile,. i guess the signal tower is there already just not yet into service,...

wasted RM68 to get so excited for this super fast broadband , and now dont know how long i need to wait,..

This post has been edited by chuahcs79: May 4 2011, 01:29 AM

yay finally i found the first spot where i can use my u mobile broadband service

in penang, peragin mall star buck cafe outside,

just though to share the speed test

so far the upload speed is stable and amazing,. feel like so worth it for sure,.. thanks to u mobile, yea,.

This post has been edited by chuahcs79: May 4 2011, 05:27 PM

nearly 2 hour later speed boost up,..

using with ZTE MF627 modem under network HSDPA ( in penang peragin mall starbuck here )

This post has been edited by chuahcs79: May 4 2011, 06:27 PM

actually the u mobile customer service told me broadband is auto renew, and of course unless your balance is low or not enough, otherwise u need to dial *118# to cancel the auto renew,..

This post has been edited by chuahcs79: May 5 2011, 01:46 AM

speed test this morning in komtar georgetown white coffee shop

got a good signal here

This post has been edited by chuahcs79: May 5 2011, 11:18 AM

finally decent speed ..

This post has been edited by chuahcs79: May 5 2011, 11:56 AM

yea, i am quite the same as well, just hoping the upload speed stay around 0.33///

upload speed a bit low,..

This post has been edited by chuahcs79: May 5 2011, 10:13 PM

only the RM 28 plan can roam the u40 and u68 plan cannot roam,

the RM28 plan is mobile internet on phone usages

and the u40 and u 68 is broadband, i did check with service centre in penang here,


this afternoon speed test @ home penang Road ( muntri street oppsite the cititel hotel )

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Added on May 6, 2011, 5:03 pmactually p1 is faster than that, depends on your area,. if your area very less user they wont capped you at all, i am using p1 as well, never capped i think because i use it for 2 years plus now and also my area very less user,..

This post has been edited by chuahcs79: May 6 2011, 05:03 PM

tonight speedtest




@home in georgetown penang road