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U Mobile The U-Mobile Thread #2, all about U~

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coolflame
post Sep 13 2010, 02:30 AM

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QUOTE(cybpsych @ Sep 12 2010, 07:18 AM)
why get angry? it's already stated the official FUP is 5GB.
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sorry. wrong button, should be "quote" instead of "reply". i complained to U mo-bao CS about being throttled right after 5GB, he can only come up with "I understand blah blah blah". anyone from Subang or Sunway who manage to go past FUP quota?
blush.gif 1st post. will RTFM
Spootid
post Sep 13 2010, 08:53 AM

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Anyone from Pusat Bandar Putra Permai, Seri Kembangan using UMobile...??? Need to know what you guys think of it... I'm planning to get the RM68 plan to replace my P1...

This post has been edited by Spootid: Sep 13 2010, 08:53 AM
mitodna
post Sep 13 2010, 09:28 AM

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QUOTE(coolflame @ Sep 13 2010, 02:30 AM)
sorry. wrong button, should be "quote" instead of "reply". i complained to U mo-bao CS about being throttled right after 5GB, he can only come up with "I understand blah blah blah". anyone from Subang or Sunway who manage to go past FUP quota?
blush.gif 1st post. will RTFM
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Curious, any speedtest?
Icehart
post Sep 13 2010, 10:53 AM

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Ok, I have good reason to believe that my account has been miscapped. sad.gif

user posted image

Speedtest from Cheras.
cybpsych
post Sep 13 2010, 10:56 AM

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time to call CS
Icehart
post Sep 13 2010, 11:24 AM

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QUOTE(cybpsych @ Sep 13 2010, 10:56 AM)
time to call CS
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Yeah, but yesterday I called too but the CS says my account no cap hmm.gif
Gonna visit U Mobile center at Sunway later.

Another speedtest for Mono @ Ampang:

user posted image

Internet speed is quite fast in terms of loading page, but I can't give any download speed test as my account has been miscapped.

This post has been edited by Icehart: Sep 13 2010, 11:25 AM
mitodna
post Sep 13 2010, 02:15 PM

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QUOTE(Icehart @ Sep 13 2010, 11:24 AM)
Yeah, but yesterday I called too but the CS says my account no cap  hmm.gif
Gonna visit U Mobile center at Sunway later.

Another speedtest for Mono @ Ampang:

user posted image

Internet speed is quite fast in terms of loading page, but I can't give any download speed test as my account has been miscapped.
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this very weird, if you reach Sunway SC, speedtest with their SIM and your SIM card

Bring your modem, just in case

if really miscap, don't angry, request them to speed up the correct speed.
Icehart
post Sep 13 2010, 03:57 PM

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QUOTE(mitodna @ Sep 13 2010, 02:15 PM)
this very weird, if you reach Sunway SC, speedtest with their SIM and your SIM card

Bring your modem, just in case

if really miscap, don't angry, request them to speed up the correct speed.
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Ok sure will! biggrin.gif
mono
post Sep 13 2010, 06:20 PM

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icehart: thanks for the info. appreciate it greatly. but, it seems that you are not getting UMobile's "full" speed.

what about the miscap thing?
Icehart
post Sep 13 2010, 09:31 PM

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QUOTE(mono @ Sep 13 2010, 06:20 PM)
icehart: thanks for the info. appreciate it greatly. but, it seems that you are not getting UMobile's "full" speed.

what about the miscap thing?
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Yeah, just went to service center to check today.

They told me they never encountered such problem before and were very curious with my problem. In the end they admitted it's their internal network system that is limiting my speed. I haven't breached the 5GB quota yet. They mentioned to me they will check with the networking side and revert back to me as soon as possible. cry.gif
cybpsych
post Sep 13 2010, 09:35 PM

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@Icehart, that is good news as umobile already confirmed the miscapping.

you still have few more weeks until it expired, so take it easy smile.gif you will have time to leech biggrin.gif
Icehart
post Sep 13 2010, 09:38 PM

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QUOTE(cybpsych @ Sep 13 2010, 09:35 PM)
@Icehart, that is good news as umobile already confirmed the miscapping.

you still have few more weeks until it expired, so take it easy smile.gif you will have time to leech biggrin.gif
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Yeah but don't know where and what to leech, my P1 quota reset tonight leh laugh.gif
shutterdll
post Sep 13 2010, 10:26 PM

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I just registered my umobile bb on 27 august.
When should I receive my first bill? hmm.gif

Icehart
post Sep 14 2010, 04:23 PM

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I must say U mobile customer service has been quite effective and fast in solving my problem. Just yesterday I lodged a case with them and today I receive a call from their agent asking me to test the speed and whether the internet is fast.

Frankly speaking, I'm quite impressed with the speed U Mobile can get with USB modem. Previously I was using Wiggy (Also USB modem) but only gets around 0.2 - 0.4 Mbps when using indoor. I'm posting this at a local restaurant around Kuchai Lama Entrepreneurs Park and this is my speedtest:

user posted image

thumbup.gif

megat89
post Sep 14 2010, 05:01 PM

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last 2years when u mobile launch, i signed up and took the package that come with free modem..rm78/month..the contract is 2years..the speed was blazing fast..even i can laugh at those streamyx users paying extra for slower and problematic connection..i can download all i want with no capping..after 2 years, they ask me to close the old account and make a new one to continue with rm68 package..but the drawback is, after 5gb, i got cap..damn.. yawn.gif

This post has been edited by megat89: Sep 14 2010, 05:04 PM
cybpsych
post Sep 14 2010, 05:06 PM

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market has changed. nothing is truly free now.
SUSMNet
post Sep 14 2010, 06:30 PM

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After 5G,what is the speed?
Icehart
post Sep 14 2010, 06:54 PM

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QUOTE(MNet @ Sep 14 2010, 06:30 PM)
After 5G,what is the speed?
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Refer to my miscapped speedtest smile.gif
Icehart
post Sep 14 2010, 06:56 PM

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QUOTE(Spootid @ Sep 13 2010, 08:53 AM)
Anyone from Pusat Bandar Putra Permai, Seri Kembangan using UMobile...??? Need to know what you guys think of it... I'm planning to get the RM68 plan to replace my P1...
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Check my speed biggrin.gif
Not recommend if you're a heavy downloader though.
Speed is of course, no match for P1. P1 performs better, but as you know lah, how P1 these days, so I just get UBB for backup. smile.gif

This post has been edited by Icehart: Sep 14 2010, 07:25 PM
megat89
post Sep 14 2010, 08:23 PM

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QUOTE(MNet @ Sep 14 2010, 06:30 PM)
After 5G,what is the speed?
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user posted image
damn spoil my raya mood..

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