Basically Microsot will just swap the same console to you and unlike a normal repair, Microsoft's fix will have much less chance of recurrance.

My Falcon console (which I want to sell now....) claimed once at December 2007 and never fail until now no matter how I use it. FYI, I turn it on for 2 weeks and then shut it off for another week occassionally.

You may call their hotline @ +65-66221626 or if using TM landline, dail 02-66221626, get a ticket number and your new console will be ready tomorrow.

The point of collection is Funan mall Singapore. Just beside City Hall MRT Station and beside Challenger IT shop.

No need to care aboutthe code if you're sendingto SG loh.....

If the problem cannot be solved on the phone, then TS should send the console back to SG directly....

However, for ease of TS's reference for yhe error code, I think you should guide him how to obtain the code dude.

If it's really a loose connection, why bother send to SG?

Well, In my case my console display flickers few times for the bad power connection but works normally without problem when I use it on a faulty extension last time.

Oh, mine is a Falcon 2007 unit and I'm selling it to cash converter later