shemale?

http://profiles.friendster.com/48893071

Great news. This evening i went to TMPoint Sungai Petani, and talk with the representative. All ends up and talk with senior management staff. I was told by the senior staff that OFFICIALLY COOLUNIPACK PLAN HAS BEEN CEASED from offering. And there is no way to upgrade to higher package in any TMPoint nationwide since the HQ has withdrawn out the plan in their system. But he told me only in HQ able to upgrade the package for you. so need to submit the coolunipack form to them then they will hand it to KL to process for you BUT NO PROMISES.

huh?..meaining tat if approve, u would still be able to get the increased speed at the cooluni rate?...

AjkR06 : Can you forward your email to me. I need the whole full details of the e-mail date and time that the person replied to you just in case they find excuses not to accept my form.

me too thanks

both of u got PM...

so basicly now if i wan to change my unipack to 4mbps, is not available?

haiz...can work like tat 1 meh?

what if the person sign up for the RM38/month 328kbps..

then later say unipack no longer available he have to stuck with the plan for 2 years? breach contract charge u somemore? lolz?

i'm one of them stuck with 2 years contract with Fxckin slow connection!

Great news. Today this morning went to TMPoint. GUESS WHAT, SUCCESSFULLY SUBMIT MY APPLICATION.

hey pan84, mind sharing how it works?

the process of changing to 4mbps

share pls : )

Congratz! Mind to share what you told to them?

how to check if my area support 4mbps or not ?

you can email them
help@tm.com.my

or go direct to Tmpoint and give your phone number to them...

This post has been edited by AjkR06: Jan 15 2011, 05:55 PM

Today i went to TM Point, get ticket and wait until my number called, at starting come purposed to upgrade Streamyx CoolUniPack. Then started representative said the package has been ceased offering and there is not way to upgrade. Then i told him i got a forward e-mail from a friend whom recently contact TM via email help@tm.com.my has a positive replied from TM. That current subscribers ARE ABLE TO UPGRADE TO HIGHER PACKAGE EVEN THE PACKAGE IS NOT AVAILABLE IN THE MARKET. ONLY NO NEW APPLICATION ARE ACCEPTED TO THIS COOLUNIPACK PACKAGE. AND TO PROVE THAT I'M NOT LYING TO YOU. SHOW HIM THE PRINTED E-MAIL. NO CENSORED MATERIAL. EVERY SINGLE WORD IN THE E-MAIL. then he check with the system for my service number and streamyx account. Because today is Saturday, and only half day working without any superior supervisor around, he just checked my application and chop his stamp on my form and will contact and hand it to HQ on Monday via e-mail for further action. But he not promise on my application but he will send to HQ.
Waiting within 1 week to know the whole process.

Latest update.

16/01/2011 - Since from yesterday submitted my application form, today they are upload my application status.

Keep fingers crossed. Hope will get great news.


17/01/2011 - Today this morning received a call from TM Technicial Department. Inform me tomorrow send a technician come to my house to test bandwidth for 4M. Looks like my application to upgrade 4M is promising.

18/01/2011 - TM two technician comes to my house and used their equipment to test my house line.

RESULT for 4M : POSITIVE.

They said my fixed line support 4M, so they will go back to their office and send report to HQ for approval. Speed and bandwidth will increase in stage in 2 weeks. Current speed still 384kbps. And my application for upgrade package has been SUCCESSFUL APPROVED.

20/01/2011 - Successfully get 4M speed after 6p.m. Happy downloading...!!!

Ends of update.

This post has been edited by Pan84: Jan 21 2011, 08:00 PM


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I went to TMpoint just now and they request Student Id copy from me.
I think there is possible to upgrade since the officer called up someone to double check..hehe....good things come edi^^

It is great to heard that you also able to upgrade. Congratulation..!!

which TM Point bro ?

yea yea which tm u guys went?

nearest tm to me is the damansara utama one.

did anyone went there?

Actually you can visit any TMPoint nationwide to dealing your service with them. Only certain TMPoint really has excellent services in town but not all. That's why some of us hitting wall because mostly TMPoint really lazy to solve customer problems.

For your info, my service location is at BUTTERWORTH,PENANG, but I SUBMITTED MY APPLICATION AT TMPOINT SUNGAI PETANI, KEDAH.

This post has been edited by Pan84: Jan 17 2011, 06:24 PM