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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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Eisenmeteor
post Dec 16 2010, 04:57 PM

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Want to ask how much have to pay for first time bill?
AjkR06
post Dec 16 2010, 05:37 PM

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QUOTE(Eisenmeteor @ Dec 16 2010, 04:57 PM)
Want to ask how much have to pay for first time bill?
*
RM41.50 + RM83 = RM124.50

I'm taking 2Mbps package which is RM83 per month...

aku tak hensem pun
post Dec 17 2010, 01:58 PM

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guys, i chk online that warranty stated 1yr only. shud b 2yrs rite?
Eisenmeteor
post Dec 17 2010, 09:01 PM

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Then u guys receive any bill regarding phone deposit?
xenith
post Dec 18 2010, 01:21 PM

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hi

Hope somebody can help me clear up my question.

If i'm subscribing to cool uni pack, can i subscribe to " Streamyx mobility" too ? If can, what's the procedure and cost too ?

Thanks !
AjkR06
post Dec 18 2010, 01:26 PM

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QUOTE(xenith @ Dec 18 2010, 01:21 PM)
hi

Hope somebody can help me clear up my question.

If i'm subscribing to cool uni pack, can i subscribe to " Streamyx mobility" too ?  If can, what's the procedure and cost too ?

Thanks !
*
You are already Streamyx Mobility subscribers... One u subscribe to Unipack, TM has given you free access to Streamyx mobility....
Just go to any place that offered Streamyx mobility, and login using ur current Streamyx unipack username and password.. smile.gif


Added on December 18, 2010, 1:28 pm
QUOTE(Eisenmeteor @ Dec 17 2010, 09:01 PM)
Then u guys receive any bill regarding phone deposit?
*
Not... Probably you're registering Unipack with normal phone line.. that's why you need to pay the deposit.
Like me, phone line already have, and deposit have been paid long time ago when I first activate my phone line....
TM representative didn't tell you ke?

This post has been edited by AjkR06: Dec 18 2010, 01:28 PM
lengcaiboy
post Dec 19 2010, 05:20 PM

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QUOTE(omg528 @ Dec 7 2010, 09:14 PM)
my friend went to tmpoint and cancel it...but they dint collect the termination fees from my friend..how come?is there any idea where i can avoid to pay RM6XX?=.="
*
are u sure
kurtkantoi
post Dec 20 2010, 04:00 PM

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I'm using Unipack since 5th October but until today I didn't received any bill statement from TM. From experience, how long it take before TM issue the 1st bill?
Eisenmeteor
post Dec 21 2010, 03:05 AM

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QUOTE(AjkR06 @ Dec 18 2010, 01:26 PM)
You are already Streamyx Mobility subscribers... One u subscribe to Unipack, TM has given you free access to Streamyx mobility....
Just go to any place that offered Streamyx mobility, and login using ur current Streamyx unipack username and password..  smile.gif


Added on December 18, 2010, 1:28 pm

Not... Probably you're registering Unipack with normal phone line.. that's why you need to pay the deposit.
Like me, phone line already have, and deposit have been paid long time ago when I first activate my phone line....
TM representative didn't tell you ke?
*
Oh..then i understand it..Coz yea I just moved in so apply phone line as well..Then anyone receive the letter that states meet quota and discontinued something like that..I received the letter last week..
AjkR06
post Dec 21 2010, 10:17 PM

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I think those who are using Streamyx Unipack still can upgrade their package...
based on email that I received from TM just now....

QUOTE
Dear Mr. Khairul,

Thank you for contacting TM. Firstly, we would like to apologise for the late reply.

With regards to your e-mail dated 9th December 2010 on Streamyx upgrade service issue, upon checking in our system we found that there is service availability at your area for ADSL 4.0MB.

For your kind information, we unable to process upgrade service to Streamyx Blockbuster Deal 4.0MB from Streamyx Cool Uni Pack 2.0MB due to product terms and conditions. However, we suggest that you may upgrade your internet service to Streamyx Cool Uni Pack 4.0MB.

Should you interested to upgrade to the said package, the application may be done at TMpoint, should you need to check the nearest TM Point outlets in your area, kindly visit:

http://tmpoint.tm.com.my/content.cfm/ID/9B...8B0FFC3D6BFF971

Please bring along relevant documents such as your identity card in order to submit to our personnel for further processing. We hope that our explanation and clarification has revert to your queries. Should you have further query regarding this matter, do write to us again. Please be assured that we will provide you with assistance upon receiving e-mail from you.

For further assistance or feedback, kindly e-mail us at help@tm.com.my .
Alternatively, you can also contact TM at 100, choose language and select "Product and Services".

We look forward to serving you better.


Regards,

Ratha
Customer Service Support,
Telekom Malaysia.


Will head to TMPOINT tomorrow... tongue.gif Hopefully I can upgrade my streamyx to 4Mbps..... notworthy.gif Because before this, they said that my area only support maximum speed of 2Mbps....

This post has been edited by AjkR06: Dec 21 2010, 10:19 PM
Pan84
post Dec 22 2010, 04:46 PM

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Anynews? No update? unsure.gif
Suk
post Dec 28 2010, 11:16 AM

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Anyone still able to upgrade.. My frd told me unipack is back..
AjkR06
post Dec 28 2010, 12:52 PM

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QUOTE(Suk @ Dec 28 2010, 11:16 AM)
Anyone still able to upgrade.. My frd told me unipack is back..
*
Haa.. sure meh? Last week I go to TMPOINT, they said that 4Mbps port are available at my place...
unfortunately, since I'm using Cool Unipack, can't upgrade at all.. rclxub.gif
omg528
post Jan 5 2011, 04:52 AM

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ANYONE can upgrade?
dejiar
post Jan 6 2011, 02:25 PM

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so..can update?
karhing
post Jan 6 2011, 08:16 PM

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is there any 4mb package available now ?
except the block buster deals RM140
dannychen
post Jan 6 2011, 08:51 PM

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user posted image

source

noprob
post Jan 6 2011, 09:26 PM

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havent got back my streamyx connection .. hv been 3 weeks now , cabel wur stolen doh.gif
omg528
post Jan 7 2011, 07:43 AM

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anyone have idea abt it?is it available for upgrade?
karhing
post Jan 7 2011, 03:33 PM

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QUOTE(dannychen @ Jan 6 2011, 08:51 PM)
aww.... New applicable only


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