QUOTE(tcb2010 @ Jul 21 2010, 05:06 PM)
Plushly,
Where did u buy it from... u are able to arrange for exchange a new set? From the dealer or direct from Samsung malaysia?
I thought in Malaysia there's no such return policy if not satisfied with the product.
I am in Australia. The dealer I purchased from has a 14 day exchange option if there is a problem (initially it was just severe buzzing). I purchased about 6 weeks ago but they have been unable to get any more sets from Samsung. There seems to be a real shortage of this panel is Australia at the moment.
It's interesting that the sets for the Australian market are made in Malaysia also. I have not heard of the posterization problem being reported from sets made for the European Market (from Hungary) or the US market (I think they are made in Mexico). I have heard of the problem being reported from India and Malaysia only.
Added on August 3, 2010, 2:54 pmQUOTE(tewwyble @ Jul 21 2010, 03:09 PM)
See here for screen shots:
http://www.hifivision.com/television/11338...50-vs-c550.html
Added on September 1, 2010, 4:49 pmQUOTE(plushly @ Jul 21 2010, 07:54 PM)
I am in Australia. The dealer I purchased from has a 14 day exchange option if there is a problem (initially it was just severe buzzing). I purchased about 6 weeks ago but they have been unable to get any more sets from Samsung. There seems to be a real shortage of this panel is Australia at the moment.
It's interesting that the sets for the Australian market are made in Malaysia also. I have not heard of the posterization problem being reported from sets made for the European Market (from Hungary) or the US market (I think they are made in Mexico). I have heard of the problem being reported from India and Malaysia only.
Added on August 3, 2010, 2:54 pmSee here for screen shots:
http://www.hifivision.com/television/11338...50-vs-c550.html!!UPDATE ON POSTERISATION IN MOVIE MODE:
Finally got an exchange panel from my supplier.
Since I waited for nearly 3 months for an exchange, I think I can qualify the issues I was having compared to the new panel.
The new panel has absolutely NO posterisation issues from any source. While only having the panel 1 day, not enough time to confirm that it won't recur, it is enough to confirm that the issue is a GENUINE FAULT and if affected I urge you to seek and exchange from either the supplier or Samsung.
The original reason for the exchange, the loud buzzing, also seems to be rectified. The buzzing is there if you mute, but cannot be heard over normal volume. As long as the buzzing doesn't get louder over time, I can live with it.
The color balance seems to be better out of the box as well on the default modes. Perhaps there has been a revision to this model (could explain why there was a 3 month wait for the TV in Australia, also the startup menu seems slightly different from memory), but whatever the reason - I am happy I persevered with this model rather than taking second choice at this stage.
For those that have been annoyed by the reported floating black issue (I was), once the TV is run in and the DIGITAL NOISE REDUCTION is set to AUTO (I worked it out after re-reading the manual), I found the flickering rarely occurs or is noticable enough to annoy.
I will update if any of the issues recur over time.
This post has been edited by plushly: Sep 1 2010, 04:49 PM