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 Importing supplements problem

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NightHeart
post Mar 22 2019, 10:13 PM

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QUOTE(bongorider @ Mar 21 2019, 05:01 PM)
I ordered 2 items from iherb. 1 was preworkout, the other was theanine pills.  1 bottle of each, obviously for personal use.
DHL message me to say the health department are holding it and I cannot collect unless i regsiter as an importer with FOSIM.

I tell them clearly 2 bottles is personal use and this is not even prescription medication, its supplements, i.e. FOOD.  They say procedure is I need to register with FOSIM or they will return to sender.

FOSIM is basically  you need business permit number, and you need to register yourself as an importer of food.  Which obviously is ridiculous to receive 2 supplements, so I just told them to forget it.

I'm not really happy with iHerb and I advise Malaysians to not use the site.  I've ordered from many Malaysian sites and never had a problem.  THis one seems to have a .my website, but it's actually importing from Korea or somewhere overseas, so there's a high chance your shipment will get stopped and if it does, forget about it.  There's no warning on their website.  It's not like we're ordering illegal or even borderline stuff.  This is stuff I can go to the mall and buy from GNC (same ingredients different price/quantities only).

So lesson learned is don't use iHerb, or other foreign sites to import supps.
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Actually any supplement needs to be registered (that FOSIM) before it can be legally brought into our country. Not just iHerb, but any other sites that ship your supplement from overseas to Malaysia will get stuck. If somehow it passed through, it's your own fortune but you may not be lucky all the time.

 

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