can anyone tell me why I can't share or retrieve anyone's file list?
I am on Unifi VIP5

finally worked, encountered a couple of problems but either one of the solutions below seemed to have "rebooted" the connection

1. Set UPNP to active - in which case no need to do manual port fowarding
2. used the tried and true method of "switch everything off and switch it on again" this includes the GPON, VLAN bridge and router
3. Set slots to more than 3 - if you have multiple downloads and uploads each count as a slot, even when you are retrieving the file list.

Up and running now for more than 48Hrs! woo hoo - happy downloading guys