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 DiGi iPhone Discussion Thread | V2, Strictly Booking/Buying Discussion Only

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nonameNo
post Sep 25 2010, 03:29 PM

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gotten my number at 1028.... so starting 10am... have to wait till 12:30pm, then only completed.

quite messy there as many of the digi people is new people. so when something happen during processing, they get scare and have to wait until their supervisor come and help them.

glad gotten 32GB for it biggrin.gif and getting free casing too biggrin.gif
nonameNo
post Sep 25 2010, 03:42 PM

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just for summary for those who curious. here the steps how the process there in Quill BMW showroom.

1. The queue ticket - start to take around 7am onward.

2. Once taken the queue, proceed to the counter information. Make sure you do the following...
- fill in the registration form - can be new sign up customer, port the number and etc.
- if plan to Auto Bill payment, get another form and fill it in.
- please bring your own pen for convenience.

3. wait for the queue. counter 1 to 8 is to process your application, checking your name and etc.
- if you want to trade in your phone, please make sure to pass to them on the counter. they will write some words on the form itself.

4. then wait for your queue to be call to payment. either credit card or cash. (counter 9 to 15 or 16)
- you will be given another form to fill in - to indicate which phone and plan you want.

5. then wait for your queue again. this round will be mainly to check the overall status. (15 to 22)
- e.g. if new customer, they will ask you to select a predefine digi no. so when you select, you will be give a digi sim card.
- for those who want to claim free casing, please print the email or the digi website where it show the big picture of ip4 with free casing. make sure you get it there.
- only applicable for 1st 100 customer.

6. once everything process, then you will wait for your queue. when called, go to counter 30 and collect your phone. they will help you to activate your phone. please standby your credit card (if make payment by CC) and your IC.

then enjoy your iphone 4.

there is 2 shops there, where one is selling all accessories such as ipod speaker (dock type), casing, and etc. another shop is selling the clear and anti-fingerprint - for front and back. so they will help you to install it.


as for parking, you can park at Quill BMW parking area - is FOC for Digi customer. Otherwise you park at the open car park beside it - pay RM4.

hope these info suit you guys biggrin.gif
nonameNo
post Sep 25 2010, 09:02 PM

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can anyone help me where to find the guide - to transfer from old iphone to new up4? want to transfer all the contact and been looking hi-low on the forum on the info....
nonameNo
post Sep 25 2010, 09:28 PM

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we cant claim free case from apple singapore store. not allowed.


@wen9x88 - yes you can but have to go early. i see ppl starting to queue at 7am. so go there get the ticket 1st and then you can go nearby for breakfast.
nonameNo
post Sep 25 2010, 09:33 PM

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QUOTE(wen9x88 @ Sep 25 2010, 09:32 PM)
forget to mention,can get it at klcc's DiGi Centres?
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you can get as long they have the stock.
nonameNo
post Sep 25 2010, 09:50 PM

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QUOTE(wen9x88 @ Sep 25 2010, 09:37 PM)
ok,thank for info.
got one more question.
my friend say without credit card still can pay with installment payment right ?
because we can pay it with the bill ?
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yes, there are option to pay by installments. you can see it on the brochure when they pass to you...
nonameNo
post Sep 25 2010, 10:03 PM

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QUOTE(Joey87 @ Sep 25 2010, 10:02 PM)
When i registered a new line for the iphone 4 yesterday at the digi store, the person activate my line for me within 15 minutes, but the system is online-based, so since today many more people activating their new line at the launch, the system might be WAAAAY slower.
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for me is alright, i use it almost on the spot. so give ard 1 hr gap and then starting to browse and calling customer service. so far so good...
nonameNo
post Sep 25 2010, 11:14 PM

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QUOTE(Tropiex @ Sep 25 2010, 11:11 PM)
Is there any chance for me to get the ticket if i wait at Quill 8am in the morning?
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yes you can. some people gotten it even at 7am...
nonameNo
post Sep 25 2010, 11:21 PM

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QUOTE(ljhao23 @ Sep 25 2010, 11:14 PM)
i try so many time but still show no service..any other solution?
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no service in term of normal reception phone or the 3G surfing?
nonameNo
post Sep 26 2010, 12:04 AM

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QUOTE(xwteoh @ Sep 26 2010, 12:01 AM)
I do follow this thread. The problem is I just called to their customer service and make some enquiry. They told me they are out of stock at all digi center. Even at quill, those stock is reserved to those who is given a number(i don't know what she meant by this).

So I would like to double confirm over here. Because I do not have very good experience with their customer service lately, they always give some false information to me.

PEACE smile.gif
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you are right. in Quill, there have reserved stock for those who are queuing. once reached to certain amount, there is no more stock. if you want, go early in the morning to take the ticket 1st... then you can get the phone.

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