Has anyone receive their ebill or get their ebill from OCS already?
This is what I get from DIGI chat.
(2:47:42 pm) Your chat session has started..
(2:47:48 pm) DiGi CS: Hi, welcome to D'Chat. My Name is PHIK KHEE. How may I assist you?
(2:47:53 pm) DiGi CS: Good afternoon Mr Lim. How may I assist you?
(2:48:18 pm) ME: I still can't get my current bill for this month.
(2:48:28 pm) DiGi CS: May I confirm your phone number is 012220xxxx.
(2:48:30 pm) ME: What is taking DIGI so long to produce the ebill
(2:48:38 pm) ME: yes my number is 012220xxxx
(2:48:41 pm) DiGi CS: Thank you.
(2:49:01 pm) ME: Can i change the billing cycle date?
(2:49:08 pm) DiGi CS: Your billing date is on 8th of the month.
(2:49:22 pm) ME: and the ebill only produce after 8days
(2:49:24 pm) DiGi CS: I'm sorry but the billing cycle date can't be change.
(2:49:49 pm) DiGi CS: Regret to inform you that we have some issue with the bill for 8th July hence it will be delay. You will be able to view the bill statement by early next week.
(2:49:51 pm) ME: and today is already 16 yet the bill is not out
(2:50:50 pm) ME: how can this be
(2:50:56 pm) ME: i need the bill
(2:51:08 pm) ME: 8 days yet the bill is not out
(2:51:16 pm) DiGi CS: We apologizes for any inconvenience caused. The bill will be available by early next week.
(2:51:50 pm) ME: digi is slower then maxis
(2:52:20 pm) DiGi CS: We truly sorry for this entire inconvenience situation.
(2:52:28 pm) ME: and the billing cycle cant be change. ridiculus
(2:54:08 pm) ME: digi is not really helpful and thank you.
DiGi iPhone Discussion Thread | V2, Strictly Booking/Buying Discussion Only
Jul 16 2010, 02:58 PM
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