QUOTE(Uzura @ Nov 17 2010, 01:23 PM)
found my answer to the above question. but i got bigger problem now.
i tried to update the firmware as stated to support the mkv files, but the screen didnt move after 30 mins.
decided to power it off, now it hang at the opening screen with the acryan word with no blue light from the power button.
cant find any hard reset button. anyone can help?
totally frustrated with this player. if need to send for repair, i probably will jump ship to save the hassle.
when updating firmware it's best to disconnect all external usb drive except the one u use to store the new firmware.
if u got stuck u can still recover via safe mode flashing. go find on the site how. clearly stated.
once u've recovered, flash one more time using menu from inside just to be safe.
i know ur frustration coz i've been there. now i jump ship dy. good luck