Im a newbie in trading. All the while im the buyer. Few week ago, i decide to sell off some of my item for room clearance. I sold a motherboard, casing and psu to a forumer - lausaipang. All item tested working before shipping out.

i give 3 days full refund if item found faulty. and i already stated im not resposible for any outcome of postage.

Few days later.....
The item reach to his place. But the front panel of casing is broken due to bad handing ( i use kangaroo). The guy test the mobo and said it is faulty, cant detect his system, hang on bios etc. I ask him try on few solution but he did not reply. Few hour later, he reply me to refund him RM20, coz he had to hand the mobo to shop for service.

I was like WTF. I cannot believe it. I refuse at first because how in the world that i believe him without any proof. The guy then want a full refund of all the item, casing and mobo. I offered him to return all the things to me and ill give him a full refund. But after think twice, I decide to give him RM20, i dun wan to risk possible damage to the item again during postage.

I ask the guy, what the shop say. He say the shop reset bios, change cmos battery and install windows + maintenance. That was pretty easy, he could done it himselves or i can even guide him during the process if he donno how to do it. In conclusion, i feel my selves being cheated and dumb.

What will you do if you are in my position?

As a seller, I must say you have the responsibility to pack the item safely using appropriate material to avoid any damage during the shipping process.

Its always hard to deal with ppl that knows nothing on troubleshooting .

Now im a little scare to sell electronic thing by postage..XD

it's moral..whether he told u the true or not, only GOD knows...but u better wrap up properly b4 sending out..u know how the post normally they do with our items, carelessly, just throw here and there..last-time, i even saw the postman dropped the mail & express items, he knew it but just ignore and continues his bike's journey...

seem like no responsibility...