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> Pos laju custcare really so BUSY ?, call few day ,everyday also busy

zac1
post Jun 15 2010, 08:53 AM, updated 16y ago

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for first day -i try 5pm till 9pm ,call more then 10 times ,busy
next day -from 9-8 - call every 1-2 hour ,busy
thursday till today ,tue ,call early morning 8.30 ,still busy



wat kind of custcare is this ,alway busy
SUSsoundsyst64
post Jun 15 2010, 08:54 AM

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they set their answer machine as busy biggrin.gif
SUSMatrix
post Jun 15 2010, 09:26 AM

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QUOTE(zac1 @ Jun 15 2010, 08:53 AM)
for first day -i try 5pm till 9pm ,call more then 10 times ,busy
next day -from 9-8 - call every 1-2 hour ,busy
thursday till today ,tue ,call early morning 8.30 ,still busy
wat kind of custcare is this ,alway busy
*
Friend...POS Office NEVER ANSWER THEIR PHONE. It's a fact. You can go to a POS Office, and listen to the phone rings, while everybody ignore it. Maybe you can go there make a video like Namewee for TNB....lol.
camrycilver
post Jun 15 2010, 02:11 PM

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yea, i tried calling posline a few times b4... sweat.gif keep telling me they r busy... doh.gif

at last i go 2 post ofis...senang cerita... wink.gif

lousy la da pos call service.... whistling.gif
SeaMonster
post Jun 15 2010, 02:53 PM

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Bad Exprience With Thier Service.

Better Call Branch, Call Then They Will Answer smile.gif
davinlicious
post Jun 16 2010, 01:20 AM

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1-300-300-300
i don`t thing so
everytime i call no problem
camrycilver
post Jun 16 2010, 02:33 AM

'Sheet' Happens. Just Take It Easy. Relax la.. (`_´)v
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QUOTE(davinlicious @ Jun 16 2010, 01:20 AM)
1-300-300-300
i don`t thing so
everytime i call no problem
*
someday ok... rolleyes.gif someday sucks... mad.gif

bt usually sucks... vmad.gif
babezane
post Jun 16 2010, 04:32 PM

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QUOTE(camrycilver @ Jun 16 2010, 02:33 AM)
someday ok... rolleyes.gif someday sucks... mad.gif

bt usually sucks... vmad.gif
*
lol..Malaysia service = slow paced.
camrycilver
post Jun 16 2010, 11:44 PM

'Sheet' Happens. Just Take It Easy. Relax la.. (`_´)v
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QUOTE(babezane @ Jun 16 2010, 04:32 PM)
lol..Malaysia service = slow paced.
*
sedih betul... doh.gif
jazzy939
post Jun 16 2010, 11:46 PM

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Customer service is almost non-existence in Malaysia.
Typical 3rd world country 'culture'...
camrycilver
post Jun 16 2010, 11:47 PM

'Sheet' Happens. Just Take It Easy. Relax la.. (`_´)v
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QUOTE(jazzy939 @ Jun 16 2010, 11:46 PM)
Customer service is almost non-existence in Malaysia.
Typical 3rd world country 'culture'...
*
i think they all jus malas 1 2 layan us only la... wink.gif
AskarPerang
post Jun 17 2010, 08:24 AM

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It's best to call the nearest pos laju office in your area instead of the hotline.

I call up Butterworth, Alor Setar, Kangar, Ipoh pos laju before without problem. You can check the pos malaysia web site to get the contact number.
davinlicious
post Jun 17 2010, 12:50 PM

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yes u rite
i agree
so far poslaju always serve me until solve my problem
camrycilver
post Jun 17 2010, 06:55 PM

'Sheet' Happens. Just Take It Easy. Relax la.. (`_´)v
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QUOTE(davinlicious @ Jun 17 2010, 12:50 PM)
yes u rite
i agree
so far poslaju always serve me until solve my problem
*
so kalau mcm tu...

POS MALAYSIA shakehead.gif - POSLAJU thumbup.gif
davinlicious
post Jun 18 2010, 02:48 PM

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the most important is the delivery address
and phone number
normally poslaju staff is provide by company hp
they should call
they must call
if they do call i thing should not be a problem
thank you
camrycilver
post Jun 18 2010, 06:16 PM

'Sheet' Happens. Just Take It Easy. Relax la.. (`_´)v
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QUOTE(davinlicious @ Jun 18 2010, 02:48 PM)
the most important is the delivery address
and phone number
normally poslaju staff is provide by company hp
they should call
they must call
if they do call i thing should not be a problem
thank you
*
shakehead.gif patut la susah nak contact... doh.gif
gastacopz
post Jun 19 2010, 01:11 AM

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QUOTE(jazzy939 @ Jun 16 2010, 11:46 PM)
Customer service is almost non-existence in Malaysia.
Typical 3rd world country 'culture'...
*
200% agree wif u...

almost all CS is like that regardless of what company... vmad.gif vmad.gif
camrycilver
post Jun 19 2010, 05:45 AM

'Sheet' Happens. Just Take It Easy. Relax la.. (`_´)v
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QUOTE(gastacopz @ Jun 19 2010, 01:11 AM)
200% agree wif u...

almost all CS is like that regardless of what company... vmad.gif  vmad.gif
*
i didn't know all CS lik tis.. doh.gif

luckily Domino's Pizza ok... laugh.gif
ping0613
post Jul 3 2010, 12:56 AM

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QUOTE(zac1 @ Jun 15 2010, 09:53 AM)
for first day -i try 5pm till 9pm ,call more then 10 times ,busy
next day -from 9-8 - call every 1-2 hour ,busy
thursday till today ,tue ,call early morning 8.30 ,still busy
wat kind of custcare is this ,alway busy
*
welcome to malaysia. sweat.gif
hkspower
post Jul 3 2010, 07:02 AM

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bank cs is good
ping0613
post Jul 3 2010, 10:06 AM

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QUOTE(hkspower @ Jul 3 2010, 08:02 AM)
bank cs is good
*
depend on wat bank too..some bank cs poor oso
Sargeant Pepper
post Jul 5 2010, 07:01 PM

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RHB bank cust service is superb! lol

anyway, last time i got problem with my parcel, instead of calling, I sent an email, they reply the next day. Maybe should try email first before call.

 

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