im frm kuching, around 4pm like tat i cant connect to streamyx, no IP.....

wtf.. my line always down on 6pm onward... till midnite 1am line baru become stable, wat happen???

@rayness... Im frm kuching too.. BDC area.. Nt only Bdc area, My cousin stay at Tabuang thr oso face this problem.. Jz make a call to 100, Den the gal give me 1-7282-887638 as rujuk... Swt... Wat tat code mean???

I pps only.. no dl thing...

This post has been edited by vincenthianz: Sep 1 2010, 04:05 PM

after make a call to 100 yesterday n email to help@tm.com.my, nw my ip change to 118.x.x.x n very smooth nw... Tm still reply my mail.. =D

This is wat tm reply my mail.. mayb after u phone 100 take the report number, they baru consider ur problem..

Dear Mr. Lim,

Thank you for contacting TM.

Referring to your e-mail dated 1st September 2010 on slow connection issue, we take note of the problem you are facing and take into consideration the level of urgency in this matter. Upon checking, we were able to track down the report that you have lodged on 1st September 2010 (1-7282887683) and it still in midst of investigation. We have updated the speed test result that you have provided to our Technical Department.

Please be assured that the matter is given high priority and our technical personnel will be contacting again to update you on the outcome of their investigation. We apologise for any inconveniences caused. Your understanding on this matter is highly appreciated.

For further assistance or feedback, kindly e-mail us at help@tm.com.my .
Alternatively, you can also contact TM at 100, choose language and select "Technical Assistance".

We would like to thank you for your feedback and we look forward to serving you better.

i make a call on 1st september , 1st time is boy answer my call, who knoe my problem still persist, den i phone again, is a gal answer.. the gal got ask my hp number frm me but the boy nope, den dono y phone till half kena cut off, who knoe after 2min like tat the gal phone my hp num.. @@

she ask me ping www.utusan.com.my n www.google.com den ask me tell her the result.. i jz talk lie to her say "some time request timed out, sometime got ms" den she ask me write down the report number 1-700xxxxxxxxx something like tat de code. and ask me still got other else, i say nope den i say thank you n cut the phone.. den today around 3pm like tat my adsl light sudenly no light, after 5min like tat my ip changed oredy, n my line get faster than be4. Unlike be4 everyday 6pm start lagging till cant visit any website. n i received the mail frm tm.