Were you using 9.6kbps all this while? Then congratulations... welcome to the broadband world, wherever yours is

Let me share with you a funny story...

I called TM... inform them about high latency issues... send info, to speedtest, pingplotter and etc... then, they opened a report for technician to investigate and resolve. about 4 days later (WITH NO APPARENT CHANGES TO THE SITUATION), they call me they will close report and coz problem fixed... I told them how can you consider the problem as fixed/ resolve when I'm still pinging TM's DNS @ 600 - 700ms???? They say they will check again.

I dunno whether to laugh or cry.

we're experiencing ridiculous pings during peak hours for the past 2 months already. complaint until dunno how to complain already.

TM is very smart nowadays, hire idiots to pick up calls and read script... so, customer gets frustrated complaining and stopped complaining even though issue still no solved. To TMnut, doesn't matter... customer still have to subscribe with them coz the monopolize broadband, and going wireless is even worst.... this is Malaysia service to it's nation at its best! FTW!!!

This post has been edited by kencjl: Jul 27 2010, 03:07 PM