Jun 11 2010, 08:55 AM, updated 16y ago
HOPE TMNET GET THE MESSAGE
Does anyone sitting behind the TMNET office reading MY email DIRECTED TO THIS address HELP@TM.NET.MY ? I have sent my email to them to inform their poor support service for two times since a week and i still dont get a respond.
I subscribe to upgrade my streamyx from 1mb to 4mb and already 1 month still got no technician coming to my house.
QUOTE
Date: June 1, 2010 3:30:20 PM GMT+08:00
To: TM Customer Care Support <help@tm.net.my>
Subject: Loyal Customer still waiting for upgrade.
TM net Administrator
Dear Sir/mdm.
My name is xxxxx and my account number is : xxxxxxxx
I have requested to upgrade my current 1mb to 4mb since there was a promotion at this package for just only RM 140
the time i submitted my upgrade was on the 4th May 2010. It's now about 1 month already and the technician still haven't call.
I been wondering usually how long does it take for your technician to respond to this?
Kindly request your technician to give me the priority to enable my 4MB package as soon as he got the message.
thank you very much
To: TM Customer Care Support <help@tm.net.my>
Subject: Loyal Customer still waiting for upgrade.
TM net Administrator
Dear Sir/mdm.
My name is xxxxx and my account number is : xxxxxxxx
I have requested to upgrade my current 1mb to 4mb since there was a promotion at this package for just only RM 140
the time i submitted my upgrade was on the 4th May 2010. It's now about 1 month already and the technician still haven't call.
I been wondering usually how long does it take for your technician to respond to this?
Kindly request your technician to give me the priority to enable my 4MB package as soon as he got the message.
thank you very much
This post has been edited by hackwire: Jun 11 2010, 08:58 AM
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