If we are paying the recording monthly charges of RM10, will the hard disk be replaced FOC by Astro should it become problematic after 1 year ( or longer )
Astro B.yond V5.0, NEW WORLD OF ENTERTAINMENT
Astro B.yond V5.0, NEW WORLD OF ENTERTAINMENT
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Jun 2 2010, 09:39 AM
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#1
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I have also applied for the PVR as I need the ability to record one channel whilst watching another. There is sometimes a squabble at home as to who watches what. To me RM10 is a small price to pay to resolve this problem although I would rather pay an upfront charge with no further monthly fees. I was told that someone from Astro would be contacting me within 48 hours for confirmation and it would then take 10 working days.
If we are paying the recording monthly charges of RM10, will the hard disk be replaced FOC by Astro should it become problematic after 1 year ( or longer ) |
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Jun 4 2010, 11:28 AM
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QUOTE(AjkR06 @ Jun 4 2010, 10:05 AM) Hmm, btw, anyone here have received confirmation call from Astro or Installer regarding Installation of the new PVR?? Same here. I called Astro on 1st June to place the order for the PVR and they told me that someone would call for confirmation in 2 days. I called them again yesterday but got same answer. I ordered my PVR 2 days ago from bro Cam..., but until now, still no confirmation call from Astro like my previous Byond.... I think, the queue list now sure getting longer... This post has been edited by vnair: Jun 4 2010, 11:29 AM |
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Jun 4 2010, 12:23 PM
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I have a question about recording from Byond to external DVR.
My Byond is currently connected to my AVR via HDMI. I am also using composite video and analog audio cables from Byond to my DVR. Problem is when I record HD channels, I only get video without audio. There is no problem with SD channels except that the audio is very soft. Is there any setting I have missed out in the Byond box? I have tried replacing the cables but still no joy. |
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Jun 4 2010, 02:37 PM
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#4
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QUOTE(cyberkoh88 @ Jun 4 2010, 12:28 PM) pls check yr audio settings in yr astro beyond home menu...change the digital to analog + digital....but changing this option will make yr AVR cannot decode Dolby Digital 5.1....fyi, ty external DVR only support analog audio...i m facing the same problem with u also...when want to record HD into my DVR, need to change setting...after that need to change back to digital so that can decode Dobly Digital 5.1 to my AVR.....except need to buy external DVR with HDMI in & out...this only for bluray recorder..i think cannot find in msia market yet and not many model for u to choose...price sure very expensive at the moment...not mistaken 3-4K per set.. Thanks for the reply. Will give this a try tonite. |
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Jun 11 2010, 04:54 PM
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#5
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QUOTE(Dexsam @ Jun 11 2010, 01:08 PM) Applied on : 2/06/2010 for PVR in exchange with MAX I too applied for the PVR on 2nd June and have since called them 3 times but I have yet to receive any confirmation call. Installed on : 10/06/2010 (7 days flat) Only call made on 9/06/2010 asking about status, and they told me the order was out. Installation : came around 1pm and left at 2pm (about 1 hour), guess my case was easy case. Location : Puchong - guess its too near to ASTRO Has anyone outside the Klang valley received their PVRs yet? This post has been edited by vnair: Jun 11 2010, 04:54 PM |
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Jun 14 2010, 05:02 PM
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QUOTE(smileguy @ Jun 14 2010, 04:07 PM) Just called them. I applied on 1/6 ,confirmed on 4/6 and my order sent out on 10/6 according to CS it means 10 working days from date of order sent out, hope that clears all confusions. Not 10 days your order is confirmed but 10days from date of order sent out so I have to wait until 20/6 I called them again on 12Jun and this time they tell me that it would be installed on 14th or 15th Jun. I dont know whether she told me this to pacify me. Its a very frustrating experience as different CS will tell me different things. |
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Jun 15 2010, 09:52 AM
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#7
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QUOTE(smileguy @ Jun 14 2010, 06:48 PM) Yes I have his number they gave me today, the dateline given to the installer is by 20/6, I cannot call now cos its cloudy and raining all the time here, if all is clear 2morow i wl call him. That's good which means there is a possibility that he could do mine on the same day. . |
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Jun 19 2010, 11:22 PM
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#8
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I finally just got my PVR installed today
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