Hi guys hope I can get some feedback.
I'm currently in Singapore going around doing the rounds to try open an account.

My situation:
Malaysian Resident no Singpass no work permit in SG

Today I visited
DBS MBFC
DBS South Bridge
DBS Singapura Plaza

I might have just visited the branches on a bad day because I noticed all 3 branches have staff with Trainee badges on at the front.

DBS MBFC told me they can't open the account without approval from Vickers team, went to check with someone else on the team.
Vickers team say they can't open an account without a Savings account open first and don't communicate with branch team...
Stuck between 2 groups that don't want to make a move...

DBS South Bridge staff said its not possible went to check with someone else 2-3 times, she was very helpful offered to submit the documents but needed to go photocopy ID and docuents which made no sense?
Why not just scan ID or take digital copies from my email. So I left.

DBS Singapura Plaza was the most helpful... same thing front staff said not possible. Went away twice to speak to someone. Finally got introduced to the Team Head of the branch and he said yes we could potentially open an account it's subject to approval and want to understand what your plans are for the account.

He introduced me to a colleague who started to offer me a product called "Manulife Invest Ready" which seems like a forced savings scheme.
I needed to deposit $1,000SGD a month for 10 years with the option to stop at 10 years and withdrawal at 13 years.
I was told I would get a transaction account, option to open a Vickers but would need to commit to depositing each month to this fund.
If i stopped this fund then the savings account would be closed.

Any suggestions on how to word my enquiry when I arrive at the branch?

I'm here for another day, but I can extend the trip if needed.

I also just chanced my luck at OCBC and UOB.

UOB said they have a product available but it requires $20,000 SGD to open and that someone would call me to discuss.

Same with OCBC, they took my details down and someone will reach out to discuss options.