Hello everyone, can someone help me one this? I live in Bandar Puchong Jaya and I applied unipack 1mbps. I wanted to get 4mbps but when I went to TMPoint and ask for upgrade, the staff told me that my area or something is using copper wire, and I will need fibre optic to use 2mbps or 4mbps. But as I know, fibre optic is for unifi rite? My house is just 2km away from TMpoint !!! and my house road is listed under the 2mbps and 4mbps coverage area. Anyone please give me some opinion on this cos i really wan to use 4mbps >.< Thanks in advance!!

This post has been edited by nicky0322: Jun 22 2010, 10:03 AM

The TMPoint guy is wrong, 4mbps adsl can be run on fully copper, but the cable has to be in good condition, and the cable length less than 2 km from the TM exchange equipment. But the 2km is measured from the Puchong TM exchange, not TMPoint. (Don't know where that is, though.)

I have a 4mbps Streamyx on a copper line a bit over 2 km, it is capped at 4 and so I get 3.6 mbps. But hey, it's still a lot faster than 1 mbps!

they might be referring to fiber-to-the-cabinet where your house might be too far from the exchange to support 4M/2M using copper so TM normally install fiber to a cabinet nearer your house thus shortening the effective length of the copper wire used to support 4M/2M

jus got upgraded from 4mbps to 5mbps after numerous of complains xD

5mb on streamyx?? i tot its only on unifi

the ATS team i think the new department on handling 4mbps user... i told them i got slow connection @ night... dropped down to 1mbps to 2mbps..yesterday @ around 830pm called 2day @ 12pm got my speed upgraded.. they told me that my line can support until 6mbps...kekek

oh my..ure really lucky..
so how much maximum speed can normal copper supported actually?

i saw someone capped @ 8mbps using copper line but this one need to complain dam alot of times..

So the key is always complain

I am capped at 5Mb too

Wow! How I wish mine's capped at 8mbps too but I'm unfortunately capped at 5mbps.

This post has been edited by mintec: Jun 22 2010, 02:57 PM

Did you call thru 100?

nop... 1 300 88 9515 my special line

Got the latest billing still charged at RM 160

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Added on June 22, 2010, 5:31 pmJust found the DSL is blinking no dial tone again WTF?

This is the third time in 2 months report lodge to TM Helpdesk just now

This post has been edited by MX510: Jun 22 2010, 05:31 PM

hey 4mb user do not turn off your modem.. let it on 24/7..because if you turn off, you might having a problem to log in..later..

finally modem is sync at 4MB after days of it sync-ing at 2MB...zzzz

any1 here get 175.145.xx.xx ip range ?

suddenly new ip come out nvr use b4 one.. usually i on 218ip range after complaing

I get it regularly. Besides, 218,124.

wht so special ip 218.XXX a?. and what a different with ip175 XXX?

i alwiz get 175 only can be faster only..
normally i get

175.x.x.x
110.x.x.x
115.x.x.x

I found it no different. Latency slightly same for both prefix.
But 218 or 175 compared to 124 will be different.