Dear WeiLeong,

I believe I have offered you what no other shop can offer you. I dont think no shop will even give warranty for their installation and fitting at all let alone release it for 3 years. I would appreciate a little better understanding after all the effort we have given in trying to please you. I have done over 30 since September 2010 and none have complained the way you did. Yet we still prevailed in entertaining, so i hope that you would rejustify your statement.

I think your statement in knowing what "PP" means is a generalization. If you can find any material different from my material in which is PP i will prepare to give you a rear free of charge. Again, we can only assure our installation. How a customer drives and rough up the car we cannot control and cannot provide warranty for.

Find me a shop that does provide warranty for accidents. I dont think there even is one thats doing what we do which is 3 years for the installation and fitting warranty. If your bumper does not fit nicely or drops down and the screws come lose, we will change it free! in which has never happen yet. However if they crack and break due to customers driving how can we warranty that? I have sms evidence that you tried to first claim you side skirt by telling me it broke just like that. Then after coming to the shop only you mentioned that you hit some bump slightly. How can we warranty that? Then now your rear skirt crack suddenly again? When I released the car to you, you were so happy and we even replaced the entire spoiler for you because we honour our word in paint warranty.

So I hope you dont try to diss my business here bro. We have tried to fix your car up in the BEST way possible. But we cannot condone how a customer drives. No hard feelings. We can still take a look at your car but ultimately its your car.

I need to ensure I clear the air and all myself instead of getting my other customers to just post up good comments here to cover yours. I believe in our service and Honda Malaysia Sdn Bhd does so too. They send their car to us for a reason bro. I believe quality speaks for itself.

Good Luck in your future undertakings.

Happy New Year.

Thank you very much for your support.

thanks bro. I have already chose to be polite and nice several times. he left me with no choice as he decided to sabo me like this. No point though, quality speaks for itself. Surely the civic brothers understand that first and foremostly

ps u and i need to meet up