QUOTE(Duckies @ Jun 28 2010, 08:34 PM)
I got some questions i would like to ask.
My current phone line is under my mom's name while my streamyx is under my dad's name.Can i transfer the streamyx ownership to me and then i do the cool unipack upgrade?
Or else i have to cut the current phone line and reapply again,then only apply cool uni pack...
Btw,i heard there's an expiry date for the promotion and it's the end of this month...anyone can confirm tis?
spend sometime reading the 1st page FAQ
QUOTE
Lowyat.Net Unofficial FAQ
1. Can I upgrade from my existing streamyx?
According to official TM response, it is possible to upgrade smoothly as long as the applicant is eligible. However as our experiences tell, it is not always possible.
Situation 1: The streamyx belongs to an eligible student's name. Smooth upgrade is possible. No termination, no quarantine, no downtime. Conclusion: GOOD
Situation 2: The streamyx belongs to dad/mom/bro/sis/whoever who is not eligible. Upgrade may NOT possible.
u belong to situation 2....
QUOTE
What should I do if I fall into "Situation 2"?
Solution 1: Terminate both homeline and streamyx. Reapply both again using an eligible student's name. You will lose your existing phone number but negligible downtime.
Solution 2: Terminate only streamyx and wait for 30 days quarantine. Then, reapply. Estimated downtime: 1-2 month. Existing phone number unchanged.
Solution 3: Subscribe for another set of homeline and streamyx. You will then have 2 homeline.