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Streamyx StreamyxCoolUniPack v3

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steventan85
post Jul 8 2010, 10:26 AM

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QUOTE(zac1 @ Jul 7 2010, 11:17 PM)
i  send alot of email already ,now i sent to tm and hp custcare ,if still no update ,i will send report to consumer association to force them change
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its juz waste of ur time ... there are 14months left , why so desperate . Give them 1-2months time to get it done, why u want make ur life difficult . i sent 2-3email to spam HP , and they replied me that it will be done in 1-2months time . and nw its done... smile.gif
steventan85
post Jul 8 2010, 08:06 PM

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QUOTE(zac1 @ Jul 8 2010, 07:56 PM)
no use ,send many mail ,now wait 2more day ,if no ,i report to consumer association ,say them cheat me
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pls include ur netbook serial no. , ur name , home add. , phone no. for streamyx , product code and relevant info that they need

dont make urself look like fool as if ur the only application that ppl need to process. give ppl sometime and if after 1-2months later still the same , no change for the warranty period , then only go complaint.u left 14months for ur warranty and why so nervous as if ur warranty period is going to expired next week ?

even u complain , do u knw how to complain thru proper channel so that ppl entertain and handle ur complaint ? who are u going to complaint ? TM or Hp ? think rationally using ur brain shakehead.gif shakehead.gif

u will only make urself heart attack if u keep on complaining ppl without use ur brain to think.Please use proper english so that ppl understand wat u want. cool2.gif cool2.gif

This post has been edited by steventan85: Jul 8 2010, 08:08 PM
steventan85
post Jul 9 2010, 08:40 AM

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QUOTE(akongb @ Jul 9 2010, 05:35 AM)
can i subscribe unipack in matriculation or college??
does it need phone line??
sorry for noob question
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how to use streamyx if there is no phone line ? without copper line infrastructure ? smile.gif
steventan85
post Jul 9 2010, 11:33 PM

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QUOTE(bL4cK_73dDy @ Jul 9 2010, 04:28 PM)
I just subscribe this unipack, i wanna go for 4mpbs but been told no 4mpbs port available at my place so only can get 1mbps. Just to let u guys know that the phone rental is included for this package, same as streamyx combo n its written as streamyx combo unipack on the receipt, lol.
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everyone knw that phone rental included in the fee...not a new things for us cool2.gif cool2.gif


Added on July 9, 2010, 11:44 pm
QUOTE(fastreader @ Jul 9 2010, 07:58 PM)
so now needa send email to them to update warranty status is it?..
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pls send an email to them if u desperate to change ur warranty period...if not , u can wait for a while for it to reflect later on

This post has been edited by steventan85: Jul 9 2010, 11:44 PM
steventan85
post Jul 10 2010, 10:22 AM

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QUOTE(MsPopcorn @ Jul 10 2010, 01:04 AM)
Advise to change the warranty asap as u can..

as our another package Jalur Lebar which just offer 1 year warranty for HP netbook.

Jz in case they mess up /compile up CoolUni or Jalur Lebar also 1 year warranty..then quite unlucky to u ohmy.gif
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Cool unipack netbook come with default 1year n 2months warranty . the other 42p package come with 1yr only....
steventan85
post Jul 11 2010, 09:24 AM

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QUOTE(Eguy1314 @ Jul 11 2010, 04:45 AM)
I had sent an email to HP due to 1 year warranty but HP replied me this:

" Starting from Jan 1st, HP will stop  free support for out of warranty Consumer Notebook . And from Feb 1st, No free support for out of warranty Commercial  Notebook.  Alternatively, you have the option to seek self-help support from our website at www.hp.com/go/bsc or you can bring your notebook to Service Center for chargeable support. " (HP's email )
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do u mind share with us the email u sent ? i guess ur email muz be misunderstood by HP icon_rolleyes.gif
steventan85
post Jul 11 2010, 11:11 PM

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QUOTE(Eguy1314 @ Jul 11 2010, 10:08 PM)
Yep still under warranty, but i checked the warranty status in HP website , it stated just 1 year of warranty only.

I cant got back the email that i sent.

I wrote something like i had confirmed with Tm staff that the netbook from coolunipack package was came with 2 years warranty, but i notice it in the HP warranty status checking website that it stated that it's just 1 year warranty. I demand an explain from them.  sad.gif
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u demand an explanation frm HP ? doh.gif

juz politely tell them that ur netbook should be 2years warranty . Pls provide them ur fixed line no. , all relevant info and thats it icon_rolleyes.gif
steventan85
post Jul 12 2010, 02:00 PM

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QUOTE(xinyang @ Jul 12 2010, 01:27 PM)
how to know my streamyx zone ID and its password?
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its the same as ur streamyx login id and password
steventan85
post Jul 12 2010, 02:36 PM

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QUOTE(Omochao @ Jul 12 2010, 02:25 PM)
guys...do you all know what's the cap speed for 4MB???issit suppose to be around 350kbps~400kbps??

I thought it was supposed to be higher?
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4096kbps divide by 8 = +-512kb/s

should be around 450-500kb/s
steventan85
post Jul 12 2010, 08:20 PM

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QUOTE(fastreader @ Jul 12 2010, 08:16 PM)
wanna ask lah..if being subscribed to 384kbps line..

AND then my fren allow me to use his 1m line..

Will the speed increase to the range of 1M?...is it supportingly to increase?..
OR will it be stuck at the range of the 384kbps subscribed package although logged in with 1M account..

please advise.. icon_question.gif icon_question.gif
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access ur modem page and check ur upstream and downstream

subscribed 384kbps and get capped at 2048kbps last time
steventan85
post Jul 13 2010, 10:18 AM

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QUOTE(freeman85 @ Jul 13 2010, 10:12 AM)
guys it seem that my bill still charged with monthly rental even though it already second months
of subscribes  rclxub.gif

any ideas why ?
phone number registered under my father name and streamyx under my name
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that's why u have been charged for fixed line rental. It is advisable to get ur streamyx and fixed line under the same name.

btw , streamyx sent me a "notis tuntutan" for an amount that they have wrongly charged me eventhru i have reported to them 1-2months ago for my previous streamyx acc. before i subscribed for CoolUnipack shakehead.gif .. doh.gif doh.gif

This post has been edited by steventan85: Jul 13 2010, 10:18 AM
steventan85
post Jul 13 2010, 10:54 AM

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QUOTE(freeman85 @ Jul 13 2010, 10:38 AM)
iirc there is no mention in T&C that we need to have same name for streamyx and fixed line for cool unipack to get rental rebate.
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yes , there is no TnC stated but their system never bother to check . The system will bill the fixed line rental under ur dad name and bill u under coolunipack . the system don't knw that Coolunipack included fixed line rental bcoz the fixed line is under ur dad name .

so at the end , the system will add it up Rm25 for ur dad and ur coolunipack Rm68(example) and send the bill to u smile.gif

This post has been edited by steventan85: Jul 13 2010, 10:59 AM
steventan85
post Jul 13 2010, 01:43 PM

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QUOTE(c2s @ Jul 13 2010, 01:28 PM)
Some info for the netbook shipment delivery, I called 1800-88-6998 just now, they asked me to call 1800-88-2899 (option 2) instead, they just need the fix line number to check for the netbook delivery status, I will get in within 10 days biggrin.gif
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its fixed line ... and for the toll free u provided , everyone here knw tis no. to call d smile.gif
steventan85
post Jul 13 2010, 11:36 PM

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QUOTE(Omochao @ Jul 13 2010, 10:16 PM)
Guys, just a quick question here??

After the 2years/24mths contract? Will my package pricing revert back to normal pricing? eg. 140 for BB deal and 268 for the normal Streamyx??
which one?
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after 24months , there might be another new package for streamyx ...and at that time , probably I7 processor for netbook d...no more atom processor. so why are u so worry about things after 2years ? shakehead.gif ohmy.gif icon_rolleyes.gif
steventan85
post Jul 15 2010, 10:21 AM

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QUOTE(novel_tieng @ Jul 15 2010, 07:05 AM)
i actually saw on the paper that if the netbook come later than 2 weeks .. there will be 50% for the 1st month
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it depend on luck. i get 50% disc. eventhru my netbook came after 1week... laugh.gif
steventan85
post Jul 15 2010, 04:23 PM

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QUOTE(novel_tieng @ Jul 15 2010, 03:47 PM)
lol! hopefully i can get lor .. since 1st month hav to pay the phone rental ma .. if get 50% off means waive the 1st month phone rental summore get extra rm18
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my 1mbps fee is pro-rated but still , they discount 50% based on Rm68 ... guess their maths are failed...

pro-rated fee = RM48, Disc. 50%=RM68x50%=Rm34 ...they deducted extra RM10 for me.... laugh.gif doh.gif icon_rolleyes.gif laugh.gif
steventan85
post Jul 16 2010, 08:44 AM

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according to http://www.streamyx.com/promotions/promoti...eamyxcoolunipac

after 24months of the contract , the price will be the same as per u subscribed smile.gif not sure if its good news , since 1mbps will be outdated after 2years...


Added on July 16, 2010, 8:45 am
QUOTE(pioneer86 @ Jul 16 2010, 08:38 AM)
"only can at rumah yg x pernah pakai langsung strmyx"
i hope it's not real,usually students are renting room. For those houses applied streamyx before that is no way to re-apply the coolunipack?so the student not qualified to have this promotion anymore... rclxub.gif
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cant found any new tnc at http://www.streamyx.com/promotions/promoti...eamyxcoolunipac

doh.gif wink.gif

This post has been edited by steventan85: Jul 16 2010, 08:45 AM
steventan85
post Jul 16 2010, 10:37 AM

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QUOTE(gothmy @ Jul 16 2010, 10:24 AM)
i just call hp today but they said TM did not place any order for netbook for me yet. But the installation streamyx already past 1 week, is it normal? or i need to wait another 1 week for TM to place the order?
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visit tmpoint if u can do it ... there muz be some problems

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