Streamyx StreamyxCoolUniPack v3
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 May 24 2010, 10:46 AM
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#21
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6,447 posts Joined: Jan 2006 
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called hp careline and end up asking me to leave a msg .. the careline is even worst than streamyx careline ... sound is very loud ... and juz tell u to leave a msg and end it...
won't get Hp if i need to pay myself .. This post has been edited by steventan85: May 24 2010, 10:53 AM |
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May 24 2010, 10:52 AM
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#22
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6,447 posts Joined: Jan 2006
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QUOTE(celciuz @ May 24 2010, 10:50 AM) steventan85, you've not got your netbook yet? got d..juz the warranty problems ... stated 1yr 2months in hp warranty checker...supppose to be 2yrs ... |
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May 24 2010, 11:23 AM
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#23
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6,447 posts Joined: Jan 2006
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QUOTE(leong1991 @ May 24 2010, 11:19 AM) any1 finish their 30 quarantine period? what should u do after that? wait call or call them? visit tmpoint after 2 weeks after ur termination... or after 3weeks ... dont call them ..call to 100 is useless... visit them at tmpoint and ask them to do it straight for u if possible...~for those hp mini 210-1073TU netbook buyer , i think most of u all will be having warranty problems ... u will be getting 1yr 2 months instead of 2yrs , if ur not the original owner .... unless ur seller willing to settle the warranty problems with u , if not , gd luck  |
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May 24 2010, 11:46 AM
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#24
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6,447 posts Joined: Jan 2006
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QUOTE(don^don @ May 24 2010, 11:39 AM) dang, this means i still need to take 1 day off! FFUUUuUUUUuuu~! no need , coz the installer can come till 10pm... u can ask him to come at 8-9pm   |
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May 24 2010, 01:12 PM
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#25
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6,447 posts Joined: Jan 2006
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QUOTE(silrave @ May 24 2010, 12:46 PM) xien told u d.. if u hope they call u , then good luck to u ..stupid streamyx till now also no call me |
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May 24 2010, 03:29 PM
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#26
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6,447 posts Joined: Jan 2006
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QUOTE(gnush85 @ May 24 2010, 03:15 PM) i sent before, complaining on some education web accessing problem, 2 days to reply if not mistaken mine took 1 week . and get more than 5 replies frm diff customer care ...  |
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May 24 2010, 04:56 PM
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#27
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Senior Member
6,447 posts Joined: Jan 2006
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QUOTE(peiching1990 @ May 24 2010, 04:46 PM) To all Unipack subscriber, pls reminded that ur netbook warranty is only 1 year ++. yeah... good luck for those buyer ..I dunno why it's only 1 yr ++, but it stated in the website when i checked mine. To extend the warranty, i think u have to call hp for that.  |
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May 24 2010, 05:01 PM
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#28
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6,447 posts Joined: Jan 2006
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QUOTE(fastreader @ May 24 2010, 04:57 PM) i tot its 2 years?...or maybe the battery is 1 year?.. pls check ur warranty thru hp warranty checker .... http://h10025.www1.hp.com/ewfrf/wc/weInput...en&dlc=en&cc=us dont assume its 2yrs although it suppose to be 2yrs... battery is 1yr of course.. but ur netbook is 2yrs ... Added on May 24, 2010, 5:03 pm QUOTE(Zepx @ May 24 2010, 04:58 PM) [CODE] supposed ... called HP malaysia and he told me will help me to get it done to 2yrs .... he will email to hp care pack teamNo it's supposed to be 2 years, that's why we are still finding out how to get it properly done for 2 years warranty. This post has been edited by steventan85: May 24 2010, 05:03 PM |
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May 24 2010, 05:22 PM
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#29
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6,447 posts Joined: Jan 2006
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QUOTE(Ivan Sac @ May 24 2010, 05:11 PM) Last week 19h May I applied new homeline + coolunipack.. good luck.. u shouldnt apply straight for 4mbps..u should try 1mbps and once u get ur 1mbps, go upgradeTechnician came to install homeline on 20th May but line got prob and today only it is activated.. Just now I went to TM point to remind them about my streamyx application.. The staff there told me that my house couldnt support 4MB package and even 2MB also couldnt support.. So he put me on waiting list..  What I should do now..??? now wat u can do is 1) take back ur form frm that tmpoint and change to 1mbps 2) if cant take back ur form , ask them to cancel the 4mbps application , take a new form and take to uni to chop and re-apply .... it took me 1day cancelled my 4mbps application and re-apply 1mbps.not sure about u remember to ask for the tmpoint staff contact no. and ask them how fast he/she can do.. normally for cancellation , if they send in morning , u can get ur things done in 1 day and u can check ur status at MIPS ... i can check my 1mbps streamyx application status at 5.45pm , where i went to TMpoint PJ at 12.30pm to cancel 4mbps and resubmit the 1mbps form. less than 6hours for cancellation and re-apply... This post has been edited by steventan85: May 24 2010, 05:27 PM |
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May 24 2010, 05:37 PM
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#30
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6,447 posts Joined: Jan 2006
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QUOTE(Ivan Sac @ May 24 2010, 05:30 PM) The reason why i straight away applied for 4Mb is because last time i was using 1Mb package which is capped at 2MB which mean it is possible for me to get 4Mb.. my line capped at 2mb too . but it doesnt mean i can get 2mb or 4mbps... depend on the port availability ...But now I applied new homeline for this cool unipack.. I dun noe why it is so hard for them to send a technician to check the SNR margin first before putting me on waiting list.. no port in ur area its not whether ur house can support 4mbps or not.. juz that the tmpoint staff dunno wat to say to u and simply told u ur house cant support .. if ur area cant support 4mbps , they wont put u under waiting list ... they should let customer knw 1st before put customer under WL ... 1 word , LAZY .... Waiting list = no port cannot support 4mbps = they will reject ur application straight This post has been edited by steventan85: May 24 2010, 05:40 PM |
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May 24 2010, 05:47 PM
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#31
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6,447 posts Joined: Jan 2006
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QUOTE(Ivan Sac @ May 24 2010, 05:45 PM) The worse case is when I ask him about 1Mb, he gave me the same answer..Ur house not supported for that too coz the cable is too far(what cable is that).. go to the other tmpoint ... some tmpoint staff dunno wat r they talking about ...coz too stupid ...no way 1mbps no port ... which tmpoint u went ?I even ask him is it related to the port, is it my area currently not enough port for this package but he still give me that stupid answer.. On the screen of his pc showing some kind of distance which 4.44km and its shows ADSL/IPTV failed.. Added on May 24, 2010, 5:48 pm QUOTE(Ivan Sac @ May 24 2010, 05:45 PM) The worse case is when I ask him about 1Mb, he gave me the same answer..Ur house not supported for that too coz the cable is too far(what cable is that).. if no port for 4mbps , u can try 1mbps , if 1mbps no port , pls try another lower package , maybe 512kbpsI even ask him is it related to the port, is it my area currently not enough port for this package but he still give me that stupid answer.. On the screen of his pc showing some kind of distance which 4.44km and its shows ADSL/IPTV failed.. Added on May 24, 2010, 5:47 pmIf no port means , does it mean I couldnt apply any package..?? This post has been edited by steventan85: May 24 2010, 05:48 PM |
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May 24 2010, 05:55 PM
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#32
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6,447 posts Joined: Jan 2006
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QUOTE(Ivan Sac @ May 24 2010, 05:48 PM) TM point kepong.. i went to tmpoint PJ last 2-3weeks ago ... 8.30am , the malay girl told me no port for 4mbps , but got a lot for 1mbps 12.30pm , malay guy told me no port for my area .. all no port .... told him his colleague told me got a lot 1mbps , how come now no more , so fast ... then only he said he will try and see if got port or not there is no such thing as try and see if got port or not ... either got or dun have .... yes or not.... they can knw straight away after they key in ur details in tmpoint system .. on the spot can knw got port or not d... no need to try ... sometime , if u meet a smarter 1 , then u will get diff answer . if u meet a noob and lazy staff , he /she will tell u that no port , cannot do ... ask them in diff questions ..ask them to check with supervisor if got port or not ... Added on May 24, 2010, 5:58 pm QUOTE(Ivan Sac @ May 24 2010, 05:48 PM) TM point kepong.. cancel ur application 2moroAdded on May 24, 2010, 5:51 pm2mrw will go back there to get better clarification.. So what I suppose should do now..? Should I apply 1Mb first or 512 package first... Is it possible to upgrade later for 4Mb package..? ask them to check if there are port at ur area by key in ur phone no. or .. u can go to https://mips.tm.net.my/SelfCare/SelfcareMain.jsp check once ur application for 4mbps cancel. ask for the staff contact no. and tell him u will call him end of the day.normally no problems for 1mbps Added on May 24, 2010, 5:59 pm QUOTE(fastreader @ May 21 2010, 08:23 PM) u mite wanna blank out ur name again...its not his name ... common sense ...its contractor name pls This post has been edited by steventan85: May 24 2010, 05:59 PM |
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May 24 2010, 06:06 PM
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#33
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6,447 posts Joined: Jan 2006
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QUOTE(gnush85 @ May 24 2010, 06:03 PM) can you online using that streamyx now?you can check yourself for max speed that possible from your modem u can check max speed but it also depend on port availabilitymy attainable speed is 9mbps ... but no port for 4mbps  |
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May 24 2010, 06:11 PM
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#34
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6,447 posts Joined: Jan 2006
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QUOTE(pitywoman @ May 24 2010, 06:09 PM) so my question here, hpow long it would tk as the data to be key in or update in sams? cause no data in sams about my upgrade package. ystd apply and alrdy get comfirmation upgrade. normally instantly ... pls go back tmpoint and ask |
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May 25 2010, 11:27 PM
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#35
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6,447 posts Joined: Jan 2006
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QUOTE(peiching1990 @ May 25 2010, 07:19 PM) My first telephone bill showed a charge RM 18.08 (Talian Telephone - 4km) TM charged me Rm75+RM10+Rm1 for the 2st Tm Multimedia bill...I phoned 100 and the staff told me it's actually rental fee. It's charged because the moment my telephone activated, my streamyx still havent activated. My telephone line activated on 15/4 while streamyx activation is on 20/4. So, i can't enjoy the waived rental fee service. However, i found tat the RM 18.08 is charged for the period 15/4 - 7/5. Since my streamyx is activated on 20/5, they should charge me for the rental fee from 15/4 - 17/4, isnt it? beside, I applied this phone line just because of the streamyx, not because i wanna use the telephone. If it's not because the streamyx came late, i will not be charged this rental fee. Sometimes I think they purposely delay the assignment of contractor to us so tat they can earn from the rental fee then they hav an excuse saying it's charged becasue the streamyx still havent activated. Do u think TM charge resonably? Rm25 of phone line waived  Added on May 25, 2010, 11:30 pm QUOTE(crixalisrox @ May 25 2010, 07:56 PM) just got my netbook ... use ur 8gb thumb drive for ready boost ..its better than for u to spend Rm160 juz for 2gb ddr2 ramfeel abit slow ... plan to upgrade to 2gb ram ... wanna ask is the ram support up to ddr2 800 ??? This post has been edited by steventan85: May 25 2010, 11:30 PM |
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May 25 2010, 11:49 PM
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#36
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6,447 posts Joined: Jan 2006
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QUOTE(gnush85 @ May 25 2010, 11:42 PM) lol, cheapo thumbdrive only slow downs your laptop believe or not , its depend on u ... Rm50+ & RM170 ... i m using 8gb readyboost and i never feel lagness ... i use my netbook to do everything ...frm movie ,mozilla , IE , winamp .... » Click to show Spoiler - click again to hide... « This post has been edited by steventan85: May 25 2010, 11:50 PM |
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May 25 2010, 11:58 PM
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#37
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6,447 posts Joined: Jan 2006
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QUOTE(gnush85 @ May 25 2010, 11:54 PM) that comment for yourself dude, if you don't know much about the throughput of the thumbdrive compare to memory, just don give such idea wat r u going to do wif netbook using 1-2gb ram... of course i knw wat u knw , but getting 2gb ram is around RM170+ compare to Rm50 (8gb thumbdrive) .... gosh 1st thing is, it may works fine if it doesn't load heavily from pendrive, that why it works fine in certain cases  primary memory is the first thing to load before load the secondary memory of course i knw driving toyota camry is nice , but u only hav the budget to get a Kia Forte This post has been edited by steventan85: May 26 2010, 12:02 AM |
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May 26 2010, 11:59 AM
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#38
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6,447 posts Joined: Jan 2006
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QUOTE(overmars @ May 26 2010, 11:10 AM) hey guys, i called the contractor before the appointment time. the contractor said there is not enough wifi modems at the moment, so he will send the modem to me within 1 week. Then i ask him if it's possible to activate my 1mb line first (mine is upgrade from 512 to 1mb package) and he said yes he would activate it immediately for me. pls disconnect ur connection ..and reconnect after 5mins...A few moments after that i saw that the status of my application has been changed to completed from the sams website. so i tested for my speed with speedtest but it's only 0.51kbps to 0.56kbps. i thought they probably need a longer time and decided to try again the following day. This morning i tested the speed again. It's still around 0.52 to 0.56...is that normal? or should i give them a call? thx a lot Added on May 26, 2010, 12:01 pm QUOTE(solstice818 @ May 26 2010, 11:52 AM) how is the wifi modem looks like? The big one? its juz normal wifi modem. wait if anyone so free to post it upThis post has been edited by steventan85: May 26 2010, 12:01 PM |
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May 26 2010, 01:39 PM
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#39
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6,447 posts Joined: Jan 2006
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QUOTE(peiching1990 @ May 26 2010, 01:12 PM) finally i get my HP warranty certificate showing 2 years of warranty. yeah..hw many times u called them ?Gosh, they really need ppl to push them to do thing, if not they will act dunno and ur HP warranty will remain til 11 June 2011. anyway , i send an email to them every 1-2hours daily...juz to get the things done |
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May 26 2010, 02:18 PM
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#40
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6,447 posts Joined: Jan 2006
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get this reply frm HP after i spammed them around 5 emails today
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