QUOTE(ccschua @ May 27 2010, 09:14 AM)
I need some help here.
First I switch over to Maxis new package RM 65 /mth for 6G package in March.
In may, the bill for old package and new package came. I called up and they said the old modem still active. My god, I already returned old modem when I switch.
also when I switch I was completely denied maxis bb for 2 weeks becos they said buzy doing a switch. I complain and complain and nothing happen.
after all this problem, I know how disorganize and how mismanage maxis is.
I hate to go again to maxis centre cos of the waiting and can I know how to lodge a complain about my case and vent my frustration.
we consumers are bullied by this operators and unfair treatment. treat customers with dignity.
best option still is to go maxis center and make a big fuss n complain.First I switch over to Maxis new package RM 65 /mth for 6G package in March.
In may, the bill for old package and new package came. I called up and they said the old modem still active. My god, I already returned old modem when I switch.
also when I switch I was completely denied maxis bb for 2 weeks becos they said buzy doing a switch. I complain and complain and nothing happen.
after all this problem, I know how disorganize and how mismanage maxis is.
I hate to go again to maxis centre cos of the waiting and can I know how to lodge a complain about my case and vent my frustration.
we consumers are bullied by this operators and unfair treatment. treat customers with dignity.
i face same shit with my tm streamyx+line termination. even after 2 months, they still send me the bill.
i hv been goin to tm for 3 times dy, everytime askin the same thing n they juz photostat my bill/etc and ask me to ignore it..
May 27 2010, 10:04 AM

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